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Gremlin Reliability Management Platform vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Gremlin's platform improved ROI by reducing costs and downtime, streamlining error identification, and enhancing availability with efficient Chaos Engineering.
Sentiment score
6.6
PRTG Network Monitor enhances efficiency by reducing downtime, simplifying monitoring, improving resource allocation, and boosting IT productivity.
We are seeing a return on investment from using Gremlin Reliability Management Platform because we are getting less production issues by thirty percent, as I mentioned earlier, making it a great investment.
DEVOPS specialist at a media company with 10,001+ employees
We do not need to look at all the day's metrics on Grafana dashboards; we run our chaos experiments in a production environment to see how reliable our product or service is.
DevOps & Mlops Engineer at a printing company with 1-10 employees
If we needed ten people to do tests once upon a time, now, using Gremlin Reliability Management Platform, we can do it with a fifty percent reduction in employees.
Senior Software Engineer at a sports company with 10,001+ employees
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
Network Manager at a financial services firm with 1,001-5,000 employees
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
Architect at a consultancy with 1-10 employees
The implementation reduced our employee resources from 20-25 to 5-6 employees.
Senior consultant at Cambridge Institute of Technology
 

Customer Service

Sentiment score
8.0
Gremlin's customer support is highly rated for responsiveness and resources, with most users giving scores of eight to ten.
Sentiment score
6.7
PRTG Network Monitor's support is praised for knowledge but faces criticism for email-only contact and delayed response times.
When I have questions or run into issues with Gremlin Reliability Management Platform, their support team is helpful and responsive.
DevOps & Mlops Engineer at a printing company with 1-10 employees
The expert partnership model is a significant strength I can suggest for Gremlin Reliability Management Platform.
VP Global at a tech vendor with 10,001+ employees
The customer support for Gremlin Reliability Management Platform is good overall.
DEVOPS specialist at a media company with 10,001+ employees
They resolve our queries 24/7.
software engineer at Capgemini
The setup process is well-documented, making it easy to deploy.
Solutions Architect at Boch Systems Company Limited
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
IT Infrastructure Engineer at Atlas
 

Scalability Issues

Sentiment score
7.8
Gremlin's platform ensures seamless scalability and efficient workload management, enhancing DevOps across diverse cloud environments with safety mechanisms.
Sentiment score
7.4
PRTG Network Monitor offers easy scalability, efficient integration, and cost optimization for both small and large business infrastructures.
Gremlin Reliability Management Platform scales smoothly for running more chaos experiments, adding more services, or supporting a larger team.
DevOps & Mlops Engineer at a printing company with 1-10 employees
Gremlin Reliability Management Platform's workload management capability is good, effectively managing large workloads seamlessly while providing safety mechanisms and governance around chaos engineering.
Documentation Engineer at a tech vendor with 1,001-5,000 employees
More than scalability, I thought about availability because it is a really important thing of the architecture tools.
Dev Ops To Development (IT) at a non-tech company with self employed
On a scale of one to ten, scalability is rated as 9.5.
Solutions Architect at Boch Systems Company Limited
PRTG Network Monitor has the ability to scale and add new devices.
IT Infrastructure Engineer at Atlas
You can install them in each network, even if they are not connected, and it works.
IT Consultant at M-COM s.r.o
 

Stability Issues

Sentiment score
9.3
Gremlin Reliability Management Platform is praised for its stability and reliability, consistently delivering downtime-free and dependable performance.
Sentiment score
8.0
PRTG Network Monitor is reliable and stable, though performance issues may occur if exceeding probe limits or with manual refreshes.
I have not seen any downtime or issues with its behavior or performance.
Senior Software Engineer at a sports company with 10,001+ employees
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
Network Manager at a financial services firm with 1,001-5,000 employees
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
Associates at Mphasis
PRTG Network Monitor is very stable and requires low maintenance.
Software Engineer at Asahi Beverages
 

Room For Improvement

Gremlin could improve through AI-driven analysis, better user onboarding, expanded service integrations, enhanced UI, and additional learning resources.
PRTG Network Monitor needs better database structure, customization, integrations, Unix support, mobile features, pricing, and sensor performance.
I think it would be useful to have some integration with Splunk or other log collectors, or maybe in the future, the ability to link Dynatrace or any other observability platform.
Dev Ops To Development (IT) at a non-tech company with self employed
If we can integrate it with natural language, could we talk to Gremlin Reliability Management Platform and have it configure some of the basic settings so that non-technical persons can also work on Gremlin Reliability Management Platform-like tools?
DEVOPS specialist at a media company with 10,001+ employees
The user interface is great, the integration is smooth, and Gremlin Reliability Management Platform has a fantastic support team that helps us a lot in many cases.
DevOps & Mlops Engineer at a printing company with 1-10 employees
The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
Senior consultant at Cambridge Institute of Technology
They need to improve application performance monitoring, error tracing mechanisms, and log management.
Solutions Architect at Boch Systems Company Limited
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
IT Infrastructure Engineer at Atlas
 

Setup Cost

Enterprise users value Gremlin's platform for reliability and risk management, justifying costs despite visibility challenges in dashboards.
PRTG Network Monitor offers scalable pricing from free to premium, catering to various enterprise needs with flexible licensing options.
It is not so cheap, but it has very powerful features.
Dev Ops To Development (IT) at a non-tech company with self employed
From a pricing standpoint of view regarding Gremlin Reliability Management Platform, I would say it is a bit expensive, but that expense is worth it given the kind of benefits it offers.
VP Global at a tech vendor with 10,001+ employees
My role does not incur costs for us since we have an NFR for Gremlin Reliability Management Platform that we can use in our case.
DevOps & Mlops Engineer at a printing company with 1-10 employees
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
software engineer at Capgemini
Pricing is by the number of devices, not by sensor.
Solutions Architect at Boch Systems Company Limited
The prices are very high for PRTG Network Monitor.
IT Infrastructure Engineer at Atlas
 

Valuable Features

Gremlin enhances efficiency with test suites, fault injection, risk detection, and reliability insights, boosting uptime and customer satisfaction.
PRTG Network Monitor excels with real-time monitoring, customizable alerts, seamless integration, and comprehensive reports, enhancing efficiency and reducing downtime.
There are really two pathways along: fewer incidents because with Gremlin Reliability Management Platform, we can make every part of the infrastructure more solid, and less downtime because we can test more architectures and then things like how to put in high availability clusters.
Dev Ops To Development (IT) at a non-tech company with self employed
We fix failures even before they occur, which is basically proactive risk detection and risk mitigation.
VP Global at a tech vendor with 10,001+ employees
Gremlin Reliability Management Platform has positively impacted our organization by making outages less frequent and improving recovery time significantly, resulting in fewer complaints on the customer success side and overall optimization of our DevOps process.
Documentation Engineer at a tech vendor with 1,001-5,000 employees
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
IT Infrastructure Engineer at Atlas
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
Architect at a consultancy with 1-10 employees
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
Software engineer at Bosch
 

Categories and Ranking

Gremlin Reliability Managem...
Ranking in IT Infrastructure Monitoring
23rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
8
Ranking in other categories
Application Performance Monitoring (APM) and Observability (27th), DevSecOps (10th)
PRTG Network Monitor
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Network Monitoring Software (5th), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of Gremlin Reliability Management Platform is 0.2%. The mindshare of PRTG Network Monitor is 3.2%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
PRTG Network Monitor3.2%
Gremlin Reliability Management Platform0.2%
Other96.6%
IT Infrastructure Monitoring
 

Featured Reviews

Ravi Konduru - PeerSpot reviewer
VP Global at a tech vendor with 10,001+ employees
Proactive failure testing has increased confidence and reliability across complex microservices
There are certain areas where I think Gremlin Reliability Management Platform can improve. I would certainly add features related to AI and GenAI for recommendations. While dependency identification works well seamlessly, deeper dependency intelligence is lacking. When you have deeper dependencies, reliability management can struggle with identifying those deeper dependency intelligences. Having the intelligence to deeply analyze dependencies will be very helpful. Regarding reliability scores, while those scores are good, having more actionable reliability scores is something I would recommend adding to the existing system. Initially, when I started with Gremlin Reliability Management Platform certification programs, I completed two certifications with Gremlin—one professional and another practitioner. While that certification has helped me, an easier onboarding and learning curve for bringing people into this program can be adjusted. That is one current gap I see. If you really look at the cost-benefit visibility, it is not very evident by using Gremlin Reliability Management Platform. If Gremlin Reliability Management Platform could help realize that and bring in visibility regarding the cost versus the benefit, that is the reason I provide a score less than ten. From a standpoint of simulating complex real-world failures, I believe there is still a gap concerning gap identification. Currently, Gremlin Reliability Management Platform mainly focuses on infrastructure-level failures and does not really simulate business logic failures, data corruption scenarios, or potential failures across regions. One of the key elements needing improvement with Gremlin Reliability Management Platform is the limited team workflow integration I see in my organization. Collaboration and limited team workflow integration are areas I would highlight as needing improvement.
MC
Senior consultant at Cambridge Institute of Technology
Has reduced troubleshooting time and improved issue detection through sensor alerts and team collaboration
PRTG Network Monitor can be improved because the dashboard themes feel outdated. It should be updated to a newer version for the new Gen Z customers. The notification sound options are limited unless customized. Restarting probes after Windows updates is necessary, and there should be some kind of automatic restart. The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
12%
Printing Company
9%
Comms Service Provider
8%
Sports Company
7%
Financial Services Firm
10%
Comms Service Provider
9%
Healthcare Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise7
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise19
Large Enterprise50
 

Questions from the Community

What needs improvement with Gremlin Reliability Management Platform?
While I have no complaints about Gremlin Reliability Management Platform, I believe the UI can be improved to enhance the developer experience for security engineers and DevOps engineers. Additiona...
What is your primary use case for Gremlin Reliability Management Platform?
My main use case for Gremlin Reliability Management Platform is to see how our applications behave under extreme stress and how resilient our application is when a simulation of server crash alongs...
What advice do you have for others considering Gremlin Reliability Management Platform?
For others considering Gremlin Reliability Management Platform, it is an excellent tool for organizations facing downtime issues, as it allows for chaos testing without needing to check logs and me...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What needs improvement with PRTG Network Monitor?
The reporting features look very technical and that can be improved. If they can change the report so everyone can understand it, that would be helpful.
 

Overview

 

Sample Customers

Information Not Available
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Gremlin Reliability Management Platform vs. PRTG Network Monitor and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.