Graylog vs Netsurion comparison

The compared Graylog and Netsurion solutions aren't in the same category. Graylog is ranked #15 in Log Management , with an average rating of 7.0, and holds a 6.5% mindshare in the category. Netsurion is ranked #5 in MSSP , with an average rating of 8.6, and holds a 0.8% mindshare. Additionally, 95% of Graylog users are willing to recommend the solution, compared to 92% of Netsurion users who would recommend it.

Graylog

Read 21 Graylog reviews

9,223 Views
9,223 Comparison Views

95% willing to recommend

Netsurion

Read 24 Netsurion reviews

1,271 Views
38 Comparison Views

92% willing to recommend

Graylog

Netsurion

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Graylog and Netsurion based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Graylog vs. Netsurion Report (Updated: May 2023).

Buyer's Guide

Graylog vs. Netsurion

May 2023

Download the complete report

Helped 861,390 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Graylog

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (15th)

Netsurion

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (17th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)

Mindshare comparison

Graylog and Netsurion aren’t in the same category and serve different purposes. Graylog is designed for Log Management and holds a mindshare of 6.5%, up 5.9% compared to last year.
Netsurion, on the other hand, focuses on Managed Security Services Providers (MSSP), holds 0.8% mindshare, up 0.7% since last year.

Log Management

Managed Security Services Providers (MSSP)

Featured Reviews

Ivan Kokalovic

DevOps Engineer at Proton Technologies

Facilitates backend service monitoring with efficient log retrieval and API flexibility

Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline. It boosts the knowledge of sales and customer support teams by allowing them to see the backend operations without needing to read the code. Its API is flexible for visualization, and its powerful search engine efficiently handles large volumes of log data. Moreover, its stability, fast search capabilities, and compatibility with languages like ANSI SQL enhance its utility in IT infrastructure.

Read full review

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Graylog is very handy."

"Open source and user friendly."

"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."

"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."

"Everything stands out as valuable, including the fact that I can quantify and qualify the logs, create pipelines and process the logs in any way I like, and create charts or data maps."

"I am very proud of how very stable the solution is."

"It has data adapters and lookup tables that utilize HTTP calls to APIs."

"Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."

More Graylog pros

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."

"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."

More Netsurion pros

Cons

"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."

"Since container orchestration systems are popular and Graylog fits the niche well, perhaps they could officially support running in docker containers on Kubernetes as a StatefulSet as a use case. That way, the declarative nature of Kubernetes config files would document their best case deployment scenario-"

"Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt."

"The biggest problem is the collector application, as we wanted to avoid using Graylog Collector Sidecar due to its architecture."

"It would be great if Graylog could provide a better Python package in order to make it easier to use for the Python community."

"Its scalability gets complicated when we have to update or edit multiple nodes."

"The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic."

"When it comes to configuring the processing pipeline, writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work."

More Graylog cons

"Netsurion's threat detection and response aren't quite mature. I would expect a little more."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."

More Netsurion cons

Pricing and Cost Advice

"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."

"If you want something that works and do not have the money for Splunk or QRadar, take Graylog."

"You get a lot out-of-the-box with the non-enterprise version, so give it a try first."

"We're using the Community edition."

"I am using a community edition. I have not looked at the enterprise offering from Graylog."

"Consider Enterprise support if you have atypical needs or setup requirements."

"Having paid official support is wise for projects."

"It's an open-source solution that can be used free of charge."

More Graylog pricing and cost advice

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

More Netsurion pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Log Management solutions are best for your needs.

See recommendations

861,390 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Comms Service Provider

10%

Government

University

Computer Software Company

26%

Government

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Graylog?

The product is scalable. The solution is stable.

See all answers

What is your experience regarding pricing and costs for Graylog?

I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...

See all answers

What needs improvement with Graylog?

An improvement I would suggest is in Graylog's user interface, such as allowing for font size adjustments. A potential enhancement could be the integration with Ollama to run large language models ...

See all answers

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

See all answers

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

See all answers

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

See all answers

Comparisons

Grafana Loki vs Graylog

Compared 36% of the time

Wazuh vs Graylog

Compared 25% of the time

syslog-ng vs Graylog

Compared 11% of the time

Security Onion vs Graylog

Compared 6% of the time

Fortinet FortiAnalyzer vs Graylog

Compared 3% of the time

More Graylog Competitors

Sumo Logic Security vs Netsurion

Compared 28% of the time

Devo vs Netsurion

Compared 28% of the time

Arctic Wolf Managed Detection and Response vs Netsurion

Compared 26% of the time

Fortinet FortiSIEM vs Netsurion

Compared 19% of the time

More Netsurion Competitors

Product Reports

Buyer's Guide

Graylog

June 2025

Download Graylog product report

Buyer's Guide

Netsurion

June 2025

Download Netsurion product report

Also Known As

Graylog2

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Graylog is purpose-built to deliver the best log collection, storage, enrichment, and analysis. Graylog is:

Considerably faster analysis speeds.
More robust and easier-to-use analysis platform.
Simpler administration and infrastructure management.
Lower cost than alternatives.
Full-scale customer service.
No expensive training or tool experts required.

Graylog

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Netsurion

Sample Customers

Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Buyer's Guide

Graylog vs. Netsurion

May 2023

Free Report: Graylog vs. Netsurion

Find out what your peers are saying about Graylog vs. Netsurion and other solutions. Updated: May 2023.

DOWNLOAD NOW

861,390 professionals have used our research since 2012.

See our Graylog vs. Netsurion report.

We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.