Graylog vs Netsurion comparison

The compared Graylog and Netsurion solutions aren't in the same category. Graylog is ranked #15 in Log Management , with an average rating of 7.0, and holds a 6.5% mindshare in the category. Netsurion is ranked #5 in MSSP , with an average rating of 8.6, and holds a 0.8% mindshare. Additionally, 95% of Graylog users are willing to recommend the solution, compared to 92% of Netsurion users who would recommend it.

Graylog

Read 21 Graylog reviews

9,223 Views
9,223 Comparison Views

95% willing to recommend

Netsurion

Read 24 Netsurion reviews

1,271 Views
38 Comparison Views

92% willing to recommend

Graylog

Netsurion

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Executive Summary

We performed a comparison between Graylog and Netsurion based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Graylog vs. Netsurion Report (Updated: May 2023).

Buyer's Guide

Graylog vs. Netsurion

May 2023

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Helped 861,390 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Graylog

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (15th)

Netsurion

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (17th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)

Mindshare comparison

Graylog and Netsurion aren’t in the same category and serve different purposes. Graylog is designed for Log Management and holds a mindshare of 6.5%, up 5.9% compared to last year.
Netsurion, on the other hand, focuses on Managed Security Services Providers (MSSP), holds 0.8% mindshare, up 0.7% since last year.

Log Management

Managed Security Services Providers (MSSP)

Featured Reviews

Ivan Kokalovic

DevOps Engineer at Proton Technologies

Facilitates backend service monitoring with efficient log retrieval and API flexibility

Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline. It boosts the knowledge of sales and customer support teams by allowing them to see the backend operations without needing to read the code. Its API is flexible for visualization, and its powerful search engine efficiently handles large volumes of log data. Moreover, its stability, fast search capabilities, and compatibility with languages like ANSI SQL enhance its utility in IT infrastructure.

Read full review

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Message forwarding through the in-built module."

"I am very proud of how very stable the solution is."

"The best feature of Graylog is the Elasticsearch integration. We can integrate and we can run filters, such as an event of interest, and those logs we can send to any SIEM tool or as an analytic. Additionally, there are clear and well-documented implementation instructions on their website to follow if needed."

"It has data adapters and lookup tables that utilize HTTP calls to APIs."

"This had increased productivity for the dev and support teams, because we are directly notifying them."

"One of the most valuable features is that you are able to do a very detailed search through the log messages in the overview."

"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."

"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."

More Graylog pros

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

"Expediting incident response is really great."

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."

More Netsurion pros

Cons

"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."

"The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic."

"I would like to see a default dashboard widget that shows the topology of the clusters defined for the graylog install."

"Lacks sufficient documentation."

"Its scalability gets complicated when we have to update or edit multiple nodes."

"There should be some user groups and an auto sign-in feature."

"Graylog can improve the index rotation as it's quite a complex solution."

"More complex visualizations and the ability to execute custom Elasticsearch queries would be great."

More Graylog cons

"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."

"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."

"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

More Netsurion cons

Pricing and Cost Advice

"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."

"I use the free version of Graylog."

"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."

"I am using a community edition. I have not looked at the enterprise offering from Graylog."

"It's an open-source solution that can be used free of charge."

"We're using the Community edition."

"You get a lot out-of-the-box with the non-enterprise version, so give it a try first."

"We are using the free version of the product. However, the paid version is expensive."

More Graylog pricing and cost advice

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Comms Service Provider

10%

Government

University

Computer Software Company

26%

Government

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Graylog?

The product is scalable. The solution is stable.

See all answers

What is your experience regarding pricing and costs for Graylog?

I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...

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What needs improvement with Graylog?

An improvement I would suggest is in Graylog's user interface, such as allowing for font size adjustments. A potential enhancement could be the integration with Ollama to run large language models ...

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What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

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What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

See all answers

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

See all answers

Comparisons

Grafana Loki vs Graylog

Compared 36% of the time

Wazuh vs Graylog

Compared 25% of the time

syslog-ng vs Graylog

Compared 11% of the time

Security Onion vs Graylog

Compared 6% of the time

Fortinet FortiAnalyzer vs Graylog

Compared 3% of the time

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Sumo Logic Security vs Netsurion

Compared 28% of the time

Devo vs Netsurion

Compared 28% of the time

Arctic Wolf Managed Detection and Response vs Netsurion

Compared 26% of the time

Fortinet FortiSIEM vs Netsurion

Compared 19% of the time

More Netsurion Competitors

Product Reports

Buyer's Guide

Graylog

June 2025

Download Graylog product report

Buyer's Guide

Netsurion

June 2025

Download Netsurion product report

Also Known As

Graylog2

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Graylog is purpose-built to deliver the best log collection, storage, enrichment, and analysis. Graylog is:

Considerably faster analysis speeds.
More robust and easier-to-use analysis platform.
Simpler administration and infrastructure management.
Lower cost than alternatives.
Full-scale customer service.
No expensive training or tool experts required.

Graylog

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Netsurion

Sample Customers

Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Buyer's Guide

Graylog vs. Netsurion

May 2023

Free Report: Graylog vs. Netsurion

Find out what your peers are saying about Graylog vs. Netsurion and other solutions. Updated: May 2023.

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