We performed a comparison between Graylog and Netsurion based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like about Graylog is that it's real-time and you have access to the raw data. So, you ingest it, and you have access to every message and every data item you ingest. You can then build analytics on top of that. You can look at the raw data, and you can do some volumetric estimations, such as how big traffic you have, how many messages of data of a type you have, etc."
"We run a containerized microservices environment. Being able to set up streams and search for errors and anomalies across hundreds of containers is why a log aggregation platform like Graylog is valuable to us."
"Graylog's search functionality, alerting functionality, user management, and dashboards are useful."
"The solution's most valuable feature is its new interface."
"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
"Open source and user friendly."
"Message forwarding through the in-built module."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"Graylog can improve the index rotation as it's quite a complex solution."
"I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second."
"Graylog could improve the process of creating rules. We have to create them manually by doing parses and applying them. Other SIEM solutions have basic rules and you can create and get more events of interest."
"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."
"Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt."
"With technical support, you are on your own without an enterprise license."
"Dashboards, stream alerts and parsing could be improved."
"Lacks sufficient documentation."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"Netsurion's SOC can be a bit too aggressive at times."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."
Graylog is ranked 11th in Log Management with 18 reviews while Netsurion is ranked 5th in Managed Security Services with 24 reviews. Graylog is rated 8.0, while Netsurion is rated 8.4. The top reviewer of Graylog writes "Great detailed search features and easy Java integration, but needs improvement in integration with Python". On the other hand, the top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". Graylog is most compared with Grafana Loki, Wazuh, syslog-ng, Splunk Enterprise Security and Fortinet FortiAnalyzer, whereas Netsurion is most compared with Arctic Wolf Managed Detection and Response and CyberHat CYREBRO. See our Graylog vs. Netsurion report.
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