We performed a comparison between Graylog and Netsurion based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."
"I am very proud of how very stable the solution is."
"What I like about Graylog is that it's real-time and you have access to the raw data. So, you ingest it, and you have access to every message and every data item you ingest. You can then build analytics on top of that. You can look at the raw data, and you can do some volumetric estimations, such as how big traffic you have, how many messages of data of a type you have, etc."
"Real-time UDP/GELF logging and full text-based searching."
"The ability to write custom alerts is key to information security and compliance."
"Graylog's search functionality, alerting functionality, user management, and dashboards are useful."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"Dashboards, stream alerts and parsing could be improved."
"Graylog could improve the process of creating rules. We have to create them manually by doing parses and applying them. Other SIEM solutions have basic rules and you can create and get more events of interest."
"The biggest problem is the collector application, as we wanted to avoid using Graylog Collector Sidecar due to its architecture."
"I hope to see improvements in Graylog for more interactivity, user-friendliness, and creating alerts. The initial setup is complex."
"I would like to see some kind of visualization included in Graylog."
"With technical support, you are on your own without an enterprise license."
"The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic."
"More complex visualizations and the ability to execute custom Elasticsearch queries would be great."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
Graylog is ranked 11th in Log Management with 18 reviews while Netsurion is ranked 5th in Managed Security Services with 24 reviews. Graylog is rated 8.0, while Netsurion is rated 8.4. The top reviewer of Graylog writes "Great detailed search features and easy Java integration, but needs improvement in integration with Python". On the other hand, the top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". Graylog is most compared with Grafana Loki, Wazuh, syslog-ng, Splunk Enterprise Security and Fortinet FortiAnalyzer, whereas Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh. See our Graylog vs. Netsurion report.
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