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Grafana Enterprise Stack vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
13th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
14
Ranking in other categories
No ranking in other categories
ScienceLogic
Ranking in IT Infrastructure Monitoring
19th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Network Monitoring Software (29th), Server Monitoring (14th), IT Operations Analytics (9th), Cloud Monitoring Software (13th), AIOps (13th)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.9%, up from 0.8% compared to the previous year. The mindshare of ScienceLogic is 1.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Grafana Enterprise Stack0.9%
ScienceLogic1.8%
Other97.3%
IT Infrastructure Monitoring
 

Featured Reviews

RM
Test Lead at Calpine Group
Efficient monitoring and alerting enhance operational insights
With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.
Pallagani Siva Koteswararao - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
Comprehensive monitoring streamlines operations with room for user support enhancement
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Grafana's full observability stack, known as LGTM, is highly valuable."
"Grafana's full observability stack, known as LGTM, is highly valuable."
"The dashboards are pretty good."
"Compared to other packages, Grafana Enterprise Stack is user-friendly and easy to configure quickly."
"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."
"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."
"Our productivity has improved with its use."
"The most valuable feature of Grafana Enterprise Stack is the dashboards."
"I recommend ScienceLogic to other users."
"ScienceLogic was good at proactively identifying problems and could turn a 45-minute outage into a 20-minute outage or even catch early warning signs and solve issues in advance."
"It has given us comprehensive monitoring across all platforms."
"The support's been fantastic."
"The customer service at ScienceLogic is one of the best I've experienced over the last 13 years of my career."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"ScienceLogic's custom enablement, which I can achieve as a Python developer, is unique."
"After deploying ScienceLogic in our infrastructure and configured IT services around our critical applications we have experienced a considerable drop in major incidents which impact our customers."
 

Cons

"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."
"The connection between metrics, logs, and traces could be improved."
"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."
"The tool needs to show only fewer updates."
"They could use more small tutorials to explain a bit about how Grafana works."
"The solution should include integration with Power BI."
"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."
"Grafana Enterprise Stack is complex and not easy or simple."
"The UI takes a bit to learn but once you get past that it gets the job done."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"One of the main areas for improvement would be the reporting section of ScienceLogic."
"They should add CLI command modes​ and scripts for high performance."
"Reporting is still a gigantic pain point, we invest a lot of cycles in manufacturing reports off-board -#notfun."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring."
"They need a little more self-service."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
 

Pricing and Cost Advice

"I use the tool's free license."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"The pricing model for ScienceLogic could improve."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
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Top Industries

By visitors reading reviews
Energy/Utilities Company
20%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise24
 

Questions from the Community

What needs improvement with Grafana Enterprise Stack?
I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...
What is your primary use case for Grafana Enterprise Stack?
I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...
What advice do you have for others considering Grafana Enterprise Stack?
We use Grafana Enterprise Stack in all of our clients. I rate this product an eight out of ten.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
What is your primary use case for ScienceLogic?
Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...
 

Overview

 

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Grafana Enterprise Stack vs. ScienceLogic and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.