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Google Cloud's operations suite (formerly Stackdriver) vs OpenText Real User Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Cloud's operations s...
Ranking in Application Performance Monitoring (APM) and Observability
25th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Log Management (24th), Cloud Monitoring Software (18th)
OpenText Real User Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
6.6
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Google Cloud's operations suite (formerly Stackdriver) is 0.9%, down from 1.2% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Google Cloud's operations suite (formerly Stackdriver)0.9%
OpenText Real User Monitoring0.7%
Other98.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Patel - PeerSpot reviewer
Senior Technical Architect at T-Systems International GmbH
Offers reliable Ops Agent and logging transport feature with easy third-party integrations
As part of our company, we implemented several changes in our log analytics pattern, including the storage and procurement process. Earlier, before implementing the solution, our company was able to procure only one year of data, but later, we came to the three-year mark. Around 15-20% reduction has been witnessed in the total analytic consumption of our company. The aforementioned result was possible because the solution allowed the creation of a dashboard where factors like storage costs, proportion of logs, and logs presence in a storage bucket or Big Query can all be checked. Earlier all logs were stored in a raw storage, but currently our company is able to move logs in table bucket that contributes towards cost savings. It has default integration for all gcp services. recently managed Prometheus support gives more flexibility to organizations to remain connected with their current Prometheus setup. We leveraged integrated FinOps Hub for recommendations for our workloads and server configurations, helpd us lot in order to get maximum TCO.
YA
Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees
User-level monitoring with near-real-time analytics boosts service availability
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has improved our organization by reducing latency and also monitoring the costs of GCP usage by using the logging and monitoring features."
"Provides visibility into the performance uptime."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"Google's technical support is very good."
"I would tell potential users that the current version is much nicer than the previous one."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or at a VPN level, I can quickly get the reports."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"The most valuable feature is application performance monitoring."
"The Micro Focus technical support is quite good."
"Very easy to implement."
"We use RUM and BSM and so far it has been really good at getting real user transactions from a real user monitor and then tying it to a BSM single view dashboard, where we get the whole realistic picture."
"Real User Monitor does its job, and that is why we have stayed with it for so many years."
"It offers near-real-time analytics, which is helpful."
"We found this to be a stable product."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
 

Cons

"It is difficult to estimate in advance how much something is going to cost."
"It is difficult to estimate in advance how much something is going to cost."
"Operations documentation could be a bit better. It took us some time to get up and running with it."
"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."
"The process of logging analytics can be improved"
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"The product provides minimal metrics that are insufficient."
"Google Stackdriver is a stable product, but there is some lagging we cannot stop."
"Most of the dashboards require a lot of configuration. We are not happy with the dashboard."
"We would like to see support for non-Windows environments."
"The solution's technical support presents a lot of issues with too many delays."
"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."
"I have to say that I am very disappointed with this solution. It's very heavy, and it is a nightmare to deploy and maintain."
"If it is a standalone solution, however, I would not recommend Micro Focus."
"One final complaint I have is that the roadmap from the vendor is not clear, which makes it less attractive to some customers."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
 

Pricing and Cost Advice

"We have a basic standard license without any additional costs."
"The cost of using Stackdriver depends on usage."
"The cost could be lower."
"If I compare with other vendors, other vendors are more expensive"
"Not expensive."
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
885,376 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
7%
Comms Service Provider
7%
Construction Company
12%
Government
9%
Performing Arts
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Google Stackdriver?
As Ops Suite, is a google product which effectively comes at zero setup cost, in order to manage your on-premises logs on onsite, it involves negligible cost for using ops agent and it also include...
What needs improvement with Google Stackdriver?
If the errors are caught early in the interface, it would be easier for users to manage. The process of logging analytics can be improved.
What is your primary use case for Google Stackdriver?
I use the solution for logging, defining alerts, and monitoring. Our company's Java and Python logging teams mainly use it.
What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.
 

Also Known As

Google Stackdriver, Stackdriver Monitoring, Stackdriver Logging, Google Cloud Monitoring
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
 

Overview

 

Sample Customers

Uber, Batterii, Q42, Dovetail Games
Avea, Maccabi Healthcare Services, TEB
Find out what your peers are saying about Google Cloud's operations suite (formerly Stackdriver) vs. OpenText Real User Monitoring and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.