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Google Cloud Identity-Aware Proxy vs JumpCloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Google Cloud Identity-Aware Proxy enhances collaboration and security for Google apps, with ROI varying based on utilization strategies.
Sentiment score
6.6
JumpCloud reduces ID management costs by 40-60%, speeds onboarding, enhances security, and saves on deployment, though benefits vary.
After implementing JumpCloud, I found I do not require Windows installations, which is very helpful and cost-effective, while also maintaining effective security levels.
System Administrator at Girnarcare
Metrics show a reduction in identity and access management costs, potentially between 40 and 60 percent.
System Administrator at Mensa Brands
The time saved on onboarding and device management is significant, probably a 75% reduction.
System Administrator at Mensa Brands
 

Customer Service

Sentiment score
6.5
Google Cloud Identity-Aware Proxy support varies; some find it excellent while others face inefficiencies, affecting direct Google interaction.
Sentiment score
7.5
JumpCloud customer service is responsive and helpful, though some users noted occasional delays and suggested improving documentation.
Customer support should be enhanced, especially the response time which should be much faster than it is now.
Technical Support and Engineer at EIKON Technology
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
Senior DevOps Engineer at Alibaba Group
The customer support provided by JumpCloud is fantastic, as they respond properly and provide solutions when required.
System Administrator at Girnarcare
 

Scalability Issues

Sentiment score
7.6
Google Cloud Identity-Aware Proxy is praised for effective scalability and ease of management despite potential cost concerns.
Sentiment score
7.9
JumpCloud is scalable, flexible, and cost-effective, supporting various organizational sizes with robust performance and seamless expansion capabilities.
With AWS SSO, it is ten out of ten.
Senior DevOps Engineer at Alibaba Group
JumpCloud's scalability is quite robust, designed to easily accommodate growing organizations and fluctuating user counts.
System Administrator at Mensa Brands
We have grown quite a bit since we implemented it, and it has scaled with us without any major issues.
System Administrator at Mensa Brands
 

Stability Issues

Sentiment score
8.1
Google Cloud Identity-Aware Proxy is praised for its reliability and stability, with minor issues mainly in virtual machines.
Sentiment score
7.8
JumpCloud is highly reliable, with consistent uptime, rapid response to issues, and strong user confidence in its stability.
JumpCloud is considered to be quite stable, offering reliable performance and consistent uptime for identity and access management.
System Administrator at Mensa Brands
I rate the stability of JumpCloud ten out of ten.
Senior DevOps Engineer at Alibaba Group
It did not initially recognize my microphone.
Principal Systems Engineer at a healthcare company with 51-200 employees
 

Room For Improvement

Google Cloud Identity-Aware Proxy needs better user-friendliness, integration, security, support, and cost-effectiveness for enhanced performance and usability.
JumpCloud users seek improvements in configuration, support, integrations, customization, security, and better management of platforms, APIs, and interfaces.
I believe the mobile device management, the MDM side of JumpCloud, could be enhanced further for more complex scenarios, and a more intuitive user interface for certain administrative tasks would be beneficial.
System Administrator at Mensa Brands
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
Senior DevOps Engineer at Alibaba Group
A tutorial on how to use some new features, such as RADIUS, or use cases that show the best practice on how to solve some cases would be beneficial.
Technical Support and Engineer at EIKON Technology
 

Setup Cost

Google Cloud Identity-Aware Proxy offers competitive pricing, with mixed reviews on cost-effectiveness compared to AWS and Oracle alternatives.
JumpCloud offers competitive and transparent pricing, starting at $2 per user, with costs varying by features and complexity.
AWS charges per user, which can be costly if I have more than ten users.
Senior DevOps Engineer at Alibaba Group
JumpCloud licensing is based on how many users they register in JumpCloud, and each user can have multiple devices, up to three devices.
Technical Support and Engineer at EIKON Technology
My experience with the pricing, setup cost, and licensing of JumpCloud has been positive, as I am happy with the support provided, and this setup cost is effective.
System Administrator at Girnarcare
 

Valuable Features

Google Cloud Identity-Aware Proxy provides scalable security, user-friendly access management, real-time collaboration, and seamless integration with minimal expertise needed.
JumpCloud streamlines device and user management through automation, enhancing security with integration, single sign-on, and multi-platform support.
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
Senior DevOps Engineer at Alibaba Group
The feature that I use most is that the user has only one portal to access the applications, such as SSO applications like Google Workspace and the web applications that support SAML or OpenID.
Technical Support and Engineer at EIKON Technology
JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing.
Principal Systems Engineer at a healthcare company with 51-200 employees
 

Categories and Ranking

Google Cloud Identity-Aware...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
45
Ranking in other categories
ZTNA (14th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Featured Reviews

UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
A scalable product that offers an easy-to-use interface
Some of the product users feel that the solution's storage part should be increased, especially when compared to products like Yahoo, which is an old tool in the market that offers unlimited storage to users. Other platforms offer more storage sizes than Google. The storage part of the solution, especially the storage capability offered by Google Drive, needs to be increased. There are certain shortcomings with the product's stability where improvements are required.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
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Top Industries

By visitors reading reviews
Construction Company
13%
Comms Service Provider
12%
Financial Services Firm
12%
Outsourcing Company
10%
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise12
Large Enterprise20
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Google Cloud Platform Cloud Identity-Aware Proxy?
There are different pricing plans depending on data volumes and services, but it's comparable to other providers. The value and benefits depend on what we're developing and the specific use case.
What needs improvement with Google Cloud Platform Cloud Identity-Aware Proxy?
Google Cloud Platform Cloud Identity-Aware Proxy should improve stability.
What is your primary use case for Google Cloud Platform Cloud Identity-Aware Proxy?
We use the solution for data engineering, data preparation, and AI.
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
 

Also Known As

GCP Cloud IAP, Google Cloud Platform Cloud IAP, Cloud Identity-Aware Proxy, Google Identity-Aware Proxy, Google Identity Aware Proxy, Google Cloud Identity Aware Proxy
Resmo
 

Overview

 

Sample Customers

Information Not Available
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Google Cloud Identity-Aware Proxy vs. JumpCloud and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.