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Gong vs Jamf for Mac comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gong
Ranking in AI Customer Experience Personalization
2nd
Average Rating
9.0
Number of Reviews
12
Ranking in other categories
Conversation Intelligence Software (1st), AI Sales & Marketing (1st)
Jamf for Mac
Ranking in AI Customer Experience Personalization
30th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Matheus Paschoalin - PeerSpot reviewer
Account Executive (Medium Business) at a computer software company with 1,001-5,000 employees
Call reviews have boosted follow-ups and coaching but still need richer local insights and training
One of the things that I mentioned is the information that Gong has here in Brazil. I think there are other generative AIs that have good information, providing good information about the companies. Gong in this field is a bit not ahead. It has to improve more. One point that I would like to see in Gong in the future would be to have more information about Brazilian companies that could help our life in sales. Gong should be more updated and be more full of information about our specific market. The points that I already mentioned, which are the updates and the information updates that are not really updated, are why it wouldn't be a 10. Another point of not being a 10 is the training that we have from Gong. I've never seen a person from Gong talking with us, giving us training or providing videos or training specific for sales in Gong. It depends on us to navigate in Gong, but we don't have much information and training that I think would be nice for us to have.
Karsh Trivedi - PeerSpot reviewer
Soc Analyst at Payatu
Self-service access has reduced support tickets and improves secure remote management
The best feature I appreciate about Jamf for Mac is the self-service portal. The self-service portal is a collection of administrative tasks that a user can complete when they want or how they want, which helps me and my users. It does not require an IT or security person to intervene every time, and it functions as a just-in-time activation of a particular rule. For example, if a user needs admin privileges for thirty minutes to install a program, the self-service portal can accomplish that easily, so an IT person does not have to be present every time software installation is needed. The remote wipe and remote lock features are also very good, as they secure the endpoint quite well. The integration with Apple Business Manager is seamless and works very well. Jamf for Mac has positively impacted my organization by making the installation and management of my user base and endpoints quite easy and effective. Jamf for Mac has saved me time, improved security, and reduced the number of support tickets. It has made my life easier by managing Mac endpoints on a remote basis, significantly reducing my support tickets, and increasing my visibility from a security perspective. I can obtain audit logs from Jamf to track user activities. The Jamf dashboard gives me a complete overview and inventory of whatever services are running or whatever applications are installed on an endpoint, which makes my life significantly easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gong has positively impacted my organization because as customer success managers and sales team members, we all have quite a few accounts."
"My advice to others looking into using Gong is to go for it; it's really easy to use, the recordings are very good, it has transcripts, and I can ask something about the call, and it will generate the answer with AI."
"Gong has positively impacted my organization by definitely saving time, as we have a very big focus on utilizing AI."
"The summaries and analysis Gong provides are really good, especially compared to some others that I get, as the analysis from Zoom is often too long and does not really hit all the main points, while Gong knows how to summarize it pretty well."
"Gong is totally stable in my experience, I think it is a really nice tool, and I really enjoy using it."
"Gong has positively impacted my organization hugely, as we run pipeline meetings from Gong and I can ask questions around MEDDIC and MEDDPICC while getting better visibility and more predictable revenue."
"Having call recordings and summaries helps our team have complete visibility into calls."
"The call recording feature is beneficial because it allows me to remember everything from a call, including slides shared, topics discussed, and next steps."
"Jamf for Mac has positively impacted my organization by making the installation and management of my user base and endpoints quite easy and effective."
"Jamf for Mac has two features recently added: compliance and blueprint."
 

Cons

"I think there are other generative AIs that have good information, providing good information about the companies. Gong in this field is a bit not ahead; it has to improve more."
"Gong does not integrate well within Microsoft Teams calendars; sometimes the extension gets missed out and it does not get added to the meetings easily, so that is the major drawback that I have seen across."
"I find that Gong's AI features are still not there yet, especially when it comes to call follow-up or mutual action plans."
"I wish the AI summaries were more accurate, and it would be nice if there were a way to include what a customer says about a specific topic in the AI summary."
"Gong could be improved with a little bit better AI on the follow-ups, as I still find myself using Gong AI-generated follow-up emails with my own parameters in ChatGPT."
"I think the external sharing might need some work, as if Gong had the ability to edit the calls."
"These features might actually exist, but I never really use them since when I did, they weren't great."
"Gong can be improved with the follow-up email feature."
"Another big issue for us is that when I have updated macOS from the software update, I cannot see the progress of how many systems are going to install for macOS."
"The integration with identity federation portals or IAM tools such as Okta can be improved."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Construction Company
9%
Computer Software Company
9%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise3
No data available
 

Questions from the Community

What needs improvement with Gong?
Gong is such a great tool that it's hard for me to give input. I'm fascinated by it, and they always send emails about what has been changed recently. I don't have any suggestions at this time.
What is your primary use case for Gong?
My main use case for Gong has two parts: one is for sending the recording to the client in a secure way, and the other one is to prepare for calls. I go into the account and see what has been done ...
What advice do you have for others considering Gong?
My advice to others looking into using Gong is to go for it. It's really easy to use, the recordings are very good, it has transcripts, and I can ask something about the call, and it will generate ...
What needs improvement with Jamf for Mac?
The integration with identity federation portals or IAM tools such as Okta can be improved. A specific issue I encountered was that I had to manually sync Okta passwords to Jamf passwords to enable...
What is your primary use case for Jamf for Mac?
My main use case for Jamf for Mac is to manage my Mac endpoints and provide the MDM solution to cover my Apple MacBooks. I use Jamf for Mac to secure my endpoint and apply MDM policies such as secu...
What advice do you have for others considering Jamf for Mac?
My advice to others looking into using Jamf for Mac is that if you are using any other identity providers for your daily login logouts, I would prefer to keep in mind that it requires manual connec...
 

Comparisons

No data available
 

Overview

Find out what your peers are saying about Gong vs. Jamf for Mac and other solutions. Updated: May 2026.
896,942 professionals have used our research since 2012.