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Zendesk Chat vs goMoxie comparison

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goMoxie Logo
175 views|126 comparisons
Zendesk Logo
98 views|41 comparisons
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Top Answer:We like the mobile application, which allows us to provide a faster response to the customer.
Top Answer:We would like to have auto-templates for TT closure and TT updates. This will save time in writing the acknowledgment. Templates can be added and edited, thus saving the agent time when on the ticket… more »
Top Answer:We use this platform for customer engagement via tickets. It has the flexibility to share internal notes via the same Zendesk platform. There is no need to take the conversation or customer query… more »
Ranking
6th
out of 20 in Live Chat
Views
175
Comparisons
126
Reviews
0
Average Words per Review
0
Rating
N/A
2nd
out of 20 in Live Chat
Views
98
Comparisons
41
Reviews
1
Average Words per Review
391
Rating
10.0
Comparisons
Also Known As
Moxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces
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Overview

goMoxie’s guidance tools empower you to proactively engage customers. Use CONTEXT and Proactive Chat to anticipate struggle and instill confidence with targeted messaging to answer questions before customers ask them.

Live chat and messaging create a personal connection with customers looking for support. It’s a fast and effective way to offer help—without interrupting their experience.

Offer
Learn more about goMoxie
Learn more about Zendesk Chat
Sample Customers
Epson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UK
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber

goMoxie is ranked 6th in Live Chat while Zendesk Chat is ranked 2nd in Live Chat with 1 review. goMoxie is rated 0.0, while Zendesk Chat is rated 10.0. On the other hand, the top reviewer of Zendesk Chat writes "Flexible, stable, and allows for faster delivery of support". goMoxie is most compared with , whereas Zendesk Chat is most compared with .

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.