No more typing reviews! Try our Samantha, our new voice AI agent.

Glean Platform vs Microsoft Foundry comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 23, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
666
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Glean Platform
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Indexing and Search (3rd), Search as a Service (4th), AI Agent Builders (4th), AI Software Development (6th), AI Customer Support (5th)
Microsoft Foundry
Average Rating
7.8
Reviews Sentiment
5.5
Number of Reviews
25
Ranking in other categories
AI Development Platforms (4th), Low-Code Development Platforms (9th), Integration Platform as a Service (iPaaS) (10th), AI Agent Builders (3rd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2810748 - PeerSpot reviewer
Analyst at a financial services firm with 1,001-5,000 employees
Creating low-code agents has transformed policy queries and now saves employees hours daily
What I would like to see is an ease by which I can have different connectors set up. Right now I have to do a lot of back and forth in order to have these connectors enabled. Having them by default on the platform would be very helpful for me. Also, when developing custom actions, having a developer portal where users can track the log of how the requests are being sent to custom endpoints created would be helpful because right now I do not have anything of that nature. It is just a final response that I get and it becomes very difficult to keep track of what is happening in the backend. Also, the latency that the platform offers is a little high right now. What I have noticed is that on a particular query, the user has to wait a long time in order to get responses. If there is a way to reduce this time and improve performance by decreasing the time for responses, that would be very good. I believe that the latency offered is a little high right now. If I can get prompt responses quickly, then that would be a real user experience enhancement. Also, what I have noticed is the problem that developers face when creating custom actions in Glean Platform, where we are not able to keep track of what is happening in the backend. A logger of sorts would be very good so that I can maintain an idea of what is happening in the backend. If that issue is resolved, along with also the issue of having custom connectors available from the start rather than going to Glean Platform and having conversations about the thing, then it would be very good. If these issues are resolved, then it would be a strong 10 out of 10 from me. But as of now, it will be an 8 out of 10. Glean Platform is a very capable platform. It is good for indexing documents and reducing manual workflows by incorporating an element of AI in it. Business usage can be increased as well. The one caveat is if there are developers who are creating actions on Glean Platform, then I must keep an eye on the logging that I have for the platform because interacting with the backend systems becomes very difficult using Glean Platform. Also, what I have noticed is that it is a real challenge in terms of latency as some of the responses may take a little while to load. However, what I have noticed is that the responses are usually very accurate, and so it is a trade-off between speed and accuracy. This is what I would advise to someone who is looking at Glean Platform.
Sudhakar Pyndi - PeerSpot reviewer
Data, Analytics & Ai Senior Director, Enterprise Architecture at a comms service provider with 10,001+ employees
Document processing has accelerated contract reviews and enabled rapid development of AI-driven supply chain solutions
With regard to security, compliance, or governance features in Azure AI Foundry, this is something that we have started looking into, primarily using Microsoft Purview for our governance, data governance. There is this new module called DSPM for AI, and we are exploring it while trying to operationalize it with different policies and so forth, but we're still not where we want to be on the governance, AI governance side. It's a process and a path, and we are trying to work through that right now. Azure AI Foundry can be improved from the governance perspective, as a lot can be done. The promising part is the recent announcement on the Foundry control plane. A couple of days back, there was an announcement regarding it bringing in some of the gaps that were on the platform, so it's a really positive direction in terms of where it's going. More governance is what is lacking, but the control plane will really play a big role there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If we want to read a scanned PDF, we use IQ Bot. Using the cognitive detail of IQ Bot and some machine learning abilities, we can train the IQ Bot to process all scanned PDF documents and give the results in an Excel file. This is a very good feature introduced by Automation Anywhere. IQ Bot is doing well."
"We had some business users who created their first bot four weeks back, and they were thrilled; it was very easy for them because of the drag and drag, and they understood the process very well."
"We offer them a cost and time-effective solution for repeated and time-consuming processes, which surely help a lot in terms of improving quality."
"We have been able to reduce the amount of repetitive tasks completed by operations, allowing individuals to move onto tasks which cannot yet be automated."
"The most valuable feature of Automation Anywhere is the ease with which it integrates with our existing APIs."
"We have leveraged automation to increase economies of scale and value-added work while reducing operating costs."
"It doesn't require any coding knowledge. Any business person can automate this process."
"We have found that the automation bots we have developed give great savings in terms of higher productivity and efficiency."
"Productivity has really skyrocketed."
"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."
"Since I have joined, I have built around ninety agents with Glean Platform, and it has saved our organization around twenty-seven hours a week for each user, and it has also positively impacted our ARR."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."
"The features of Azure AI Foundry that I appreciate the most include the containment of all the agents and the ability to see all agents in a single dashboard and to have access to all of them from one portal."
"Microsoft Foundry has helped reduce the time taken for AI app and agent development cycles in our organization."
"A statistical analysis workflow that earlier took three hours was cut down to 20 minutes after using Microsoft Foundry."
"The most beneficial feature of Azure AI Foundry for enhancing customer experience is the ability to use Azure Functions to call things outside of Azure AI Foundry, making it more comprehensive as a feature."
"Azure AI Foundry has helped reduce the time taken for AI app and agent development cycles by approximately 50% for one use case."
"What I appreciate most about Azure AI Foundry is that for a single agent flow, the platform provides the ability to build agents quickly, which demonstrates the ease of use for a single agent workflow."
"In general, I think being able to set up something like this with Microsoft Foundry is quite neat."
"It is flexible, it is scalable, and it is a solid product, and that is the advice I would give to others looking into using Microsoft Foundry."
 

Cons

"The Recorder action in the A2019 Community edition is not supported."
"The areas for room for improvement are always going to be around experience, making it even easier to get engaged, and get started. Because lowering that threshold to get started is what enables an additional set of problems to be solved."
"The setup and deployment processes for this product also need to be improved, e.g. made easier."
"The Excel part needs improvement because we use it as a database. Right now, we are using UiPath for this feature, as that RPA tool allows us to sort, search, and filter in Excel databases."
"Certain areas of the user interface require improvement."
"There is definitely some room for improvement there. It is sort of a hit and miss with their support engineers, you have some really good ones and some that aren't."
"They will need much more support, because it is a new thing and it’ll never fail because of productive partners. It will fail if people on the “gemba” don’t adopt it."
"The integration is not always seamless. Sometimes, it takes a while to get everything to communicate and be ready to go into production."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"There are multiple ways in which Glean Platform can be improved."
"Sometimes Glean Platform gets slowed down."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field or not, or in this specific node or not, because currently it's using AI in all nodes which sometimes messes up the output."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"I have concerns about pricing."
"I was not able to complete my original goal to set up a running endpoint that I could use with my application."
"The enterprise setup and capacity frustrations are areas where Microsoft Foundry can be improved."
"I find that the online documentation can sometimes be confusing, requiring extensive searching through multiple articles to locate specific information."
"I would appreciate it if Microsoft could improve Azure AI Foundry by releasing new features immediately because sometimes we have to wait for weeks or months to use them."
"For Azure AI Foundry, there is no actual clear pricing structure, which can be confusing for customers to understand, as every feature that you activate has its own price, and it is not very clear sometimes to define the pricing."
"There is always scope for improvement regarding Azure AI Foundry, but I am still in exploring mode."
"The deployment process for Azure AI Foundry has been very challenging. There are many issues with policies, and because we have very stringent controls, we need to know exactly how Azure AI Foundry works before we can deploy it."
 

Pricing and Cost Advice

"It is affordable for us."
"We have purchased licenses, but are trying to obtain more bot programmer licenses."
"It's somewhat pricier than some of the other tools that we've used, and the breakout between the different applications is also somewhat costly. If they can make it a little more cost-effective or bundle packages a little bit more, that would be beneficial."
"Automation Anywhere pricing and licensing are competitive compared to the other automation vendors."
"The cost is high for small-scale businesses but it is fine for medium and large enterprises. Its high licensing cost may affect small-scale businesses. Reducing licensing costs would benefit many users."
"I would rate the cost of Automation Anywhere as a six out of ten, with ten being the most expensive."
"It's cheapest among the competition, although bargaining is a must."
"This solution costs approximately $3,500 USD per license."
Information not available
Information not available
report
Use our free recommendation engine to learn which AI Agent Builders solutions are best for your needs.
917,884 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
15%
Outsourcing Company
15%
Manufacturing Company
11%
Comms Service Provider
9%
Outsourcing Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise86
Large Enterprise563
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise17
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there wa...
What needs improvement with Glean Platform?
In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or somethi...
What is your primary use case for Glean Platform?
I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-d...
What is your experience regarding pricing and costs for Azure AI Foundry?
My experience with pricing, setup cost, and licensing is that it is good and definitely manageable.
What needs improvement with Azure AI Foundry?
I think Microsoft Foundry can be improved by providing integrations with things such as MCP, which is our next goal. ...
What is your primary use case for Azure AI Foundry?
My main use case for Microsoft Foundry is building chatbots. A specific example of how I'm using Microsoft Foundry fo...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Glean Work AI Platform
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Information Not Available
Find out what your peers are saying about Glean Platform vs. Microsoft Foundry and other solutions. Updated: September 2026.
917,884 professionals have used our research since 2012.