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Glean Platform vs Microsoft Foundry comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 23, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
663
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Glean Platform
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Indexing and Search (2nd), Search as a Service (3rd), AI Agent Builders (4th), AI Software Development (10th), AI Customer Support (5th)
Microsoft Foundry
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
AI Development Platforms (5th), Low-Code Development Platforms (9th), Integration Platform as a Service (iPaaS) (12th), AI Agent Builders (3rd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.
Sudhakar Pyndi - PeerSpot reviewer
Data, Analytics & Ai Senior Director, Enterprise Architecture at a comms service provider with 10,001+ employees
Document processing has accelerated contract reviews and enabled rapid development of AI-driven supply chain solutions
With regard to security, compliance, or governance features in Azure AI Foundry, this is something that we have started looking into, primarily using Microsoft Purview for our governance, data governance. There is this new module called DSPM for AI, and we are exploring it while trying to operationalize it with different policies and so forth, but we're still not where we want to be on the governance, AI governance side. It's a process and a path, and we are trying to work through that right now. Azure AI Foundry can be improved from the governance perspective, as a lot can be done. The promising part is the recent announcement on the Foundry control plane. A couple of days back, there was an announcement regarding it bringing in some of the gaps that were on the platform, so it's a really positive direction in terms of where it's going. More governance is what is lacking, but the control plane will really play a big role there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our clients are always happy with the product and its performance."
"The deployment of Automation Anywhere went smoothly. They were very supportive with the migration of all of our existing automations and also being there and supportive with the development of the new automations."
"We have been able to reduce the amount of repetitive tasks completed by operations, allowing individuals to move onto tasks which cannot yet be automated."
"The features of the Automation Anywhere bot bring us the ability to develop automations to production quickly."
"Because while the platform is feature-rich and easy to use, it is the skill of the coder that determines how well the platform is leveraged."
"It is easy to use and very scalable."
"You do not need to have IT skills. I come from a finance background, so I can attest to the fact that you do not need IT skills to use Automation Anywhere to leverage it on your teams."
"The ability for it to be able to be scaled rapidly. For us, it has certainly provided a range of flexibility that we hadn't appreciated before we started. This means that in times of high demand for processes to be completed, we're able to quickly scale up on demand. That gives us that additional flexibility without the need to potentially consider contingent labor increases. So, it's sort of a head count avoidance increase. So, that's proved very useful for us."
"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."
"Glean Platform has increased productivity by at least one hundred hours per week for my organization."
"Since I have joined, I have built around ninety agents with Glean Platform, and it has saved our organization around twenty-seven hours a week for each user, and it has also positively impacted our ARR."
"Life became so easy when we started using Glean Platform."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"Azure AI Foundry makes it very straightforward, as I do not have to write thousands of lines of code; I rely on GitHub Copilot and Azure AI Foundry."
"The feature of Azure AI Foundry that I prefer most is the guardrails, as it is much easier than the one that Bedrock in AWS provides."
"Azure AI Foundry has affected our management of privacy, performance, and compliance primarily based on our location in the UK, where it is more focused on the region in terms of where that data is being processed and who has access to it, which is hopefully no one other than us."
"The benefit of using Azure AI Foundry for the organization is saving time, so saving time and then making money—now that we have this, many people were not doing this because it took them so long to do that research, that has been fixed."
"Azure AI Foundry has helped me reduce the time taken for AI app and agent development significantly because it takes over a lot of the infrastructure work of connecting to these models."
"Azure AI Foundry is flexible and helped me reduce the time taken for AI app and agent development through the integrity and integration of various applications that we are able to achieve."
"The most beneficial feature for enhancing our customer experience is that it is easy to use for them and for us to implement."
"What I appreciate most about Azure AI Foundry is that for a single agent flow, the platform provides the ability to build agents quickly, which demonstrates the ease of use for a single agent workflow."
 

Cons

"We are still looking into some of its current capabilities, like IT Bot."
"They have done a fairly good job on the RPA space, but more and more, the whole cognitive AI space and machine learning are where I see the industry actually going. I'm sure Automation Anywhere is also focused on that topic, but we would like to see more coming down the pipe, as early as possible."
"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."
"One aspect I wish to mention regarding needed improvements is that Automation Anywhere currently works only on Windows systems."
"Automation Anywhere could improve by incorporating better integration with DevOps."
"The overall product in Automation Anywhere is good, but they need to improve a little bit on the overall architecture side."
"Configuring A2019 and using it is getting a little difficult because of frequent errors of compatibility. It is not so user friendly like the enterprise desktop version."
"The IQ Bot is pretty immature, in regards to AI and machine learning. I would like them to add additional logic."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"There are multiple ways in which Glean Platform can be improved."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field or not, or in this specific node or not, because currently it's using AI in all nodes which sometimes messes up the output."
"Sometimes Glean Platform gets slowed down."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"For Azure AI Foundry, there is no actual clear pricing structure, which can be confusing for customers to understand, as every feature that you activate has its own price, and it is not very clear sometimes to define the pricing."
"One of the big things Azure AI Foundry could improve is continuously evolving the governance elements and how, while I know they exist, the more control we can have over different elements and observation of what different agents are doing, the better."
"I would evaluate customer service and technical support as terrible. Whenever I have to reach out to customer support, I end up waiting sometimes days for a response, and our 24-hour response time often turns into three to five days."
"The deployment process for Azure AI Foundry has been very challenging. There are many issues with policies, and because we have very stringent controls, we need to know exactly how Azure AI Foundry works before we can deploy it."
"My experience with Azure AI Foundry's pricing, setup cost, and licensing was a mess."
"My biggest critique is some of the fragmentation of their different AI services they have, including AI Open, OpenAI, Azure OpenAI, and Azure Foundry. They feel very disjointed sometimes, so having a unified single experience for all of that would be ideal."
"There is always scope for improvement regarding Azure AI Foundry, but I am still in exploring mode."
"I would improve Azure AI Foundry by adding more functions within Foundry itself, as right now it is quite basic in what it does."
 

Pricing and Cost Advice

"It has good licensing costs which are average for the market."
"In most of the cases, the product value is very good. If the infrastructure, implementation, and framework are good, then generally, the client can get a good return on investment."
"Its cost is good."
"I think the solution's pricing is reasonable."
"Price is where I'm least satisfied. Other vendors are more willing to offer discounts."
"Whatever investment, licensing, and resource costs together are put in for development and delivery, we are still at an ROI of 250 percent."
"When I started working on it, it was difficult to obtain a trial version (barrier to entry). Now, they have a Community Edition, which may make it easy to get started."
"It is one of the most affordable RPA solutions, and as for licensing, they offer a community edition that greatly helps anyone who aspires to learn about the product before buying the enterprise solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Construction Company
10%
Outsourcing Company
9%
Financial Services Firm
18%
Manufacturing Company
13%
Outsourcing Company
10%
Comms Service Provider
5%
Outsourcing Company
14%
Financial Services Firm
12%
Manufacturing Company
11%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business159
Midsize Enterprise81
Large Enterprise554
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there wa...
What needs improvement with Glean Platform?
In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or somethi...
What is your primary use case for Glean Platform?
I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-d...
What is your experience regarding pricing and costs for Azure AI Foundry?
I would need to ask my technical team about my experience with the pricing, setup costs, and licensing.
What needs improvement with Azure AI Foundry?
The platform's effect on my management of privacy, performance, and compliance across different regions is quite comp...
What is your primary use case for Azure AI Foundry?
My main use cases for Azure AI Foundry include deploying AI applications to perform document comparison, translation ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Glean Work AI Platform
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
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Find out what your peers are saying about Glean Platform vs. Microsoft Foundry and other solutions. Updated: June 2026.
906,418 professionals have used our research since 2012.