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Gigamon Deep Observability Pipeline vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Gigamon Deep Observability Pipeline boosts productivity and efficiency through reduced troubleshooting, improved security visibility, and optimized resource management.
Sentiment score
6.9
OpsRamp enhances efficiency with 90% alert reduction, 70% task automation, improved productivity, straightforward licensing, and realistic expectations.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
 

Customer Service

Sentiment score
5.4
Gigamon Deep Observability Pipeline's technical support is generally praised, though outsourced support presents challenges for some users.
Sentiment score
5.4
OpsRamp's support excels in responsiveness and expertise but faces language barriers and desires for dedicated teams.
The technical support by Gigamon Deep Observability Pipeline is good because it has a local architect in my area.
Having a dedicated firefighter team for each MSP would be beneficial.
 

Scalability Issues

Sentiment score
6.5
Gigamon Deep Observability Pipeline excels in scalability, especially in cloud environments, accommodating large deployments with ease and flexibility.
Sentiment score
7.1
OpsRamp offers scalable solutions for user management and monitoring, though it received moderate ratings due to some connection challenges.
 

Stability Issues

Sentiment score
7.2
Gigamon Deep Observability Pipeline delivers stable, reliable performance in data centers, with high ratings despite minor issues in older systems.
Sentiment score
6.9
OpsRamp is stable and low-maintenance, with minor scaling issues, often rated higher for stability than competitors like SolarWinds.
 

Room For Improvement

Gigamon Deep Observability Pipeline needs security enhancements, improved GUI, better performance, cloud support, and easier setup and hardware handling.
OpsRamp needs improvements in ITSM maturity, user interface, automation, alert accuracy, support, and AIOps capabilities to stay competitive.
 

Setup Cost

Gigamon Deep Observability Pipeline is often seen as expensive, but pricing perceptions vary based on needs and roles.
OpsRamp provides an economical, clear licensing model with annual resource-based bundles, offering cost-effective access to the full platform.
it does not strike me as expensive, and the licensing model is clear enough.
 

Valuable Features

Gigamon Deep Observability Pipeline improves network visibility, performance, and security through advanced traffic analysis, integration, and process efficiencies.
OpsRamp offers robust monitoring, AIOps, integration, and analytics, enhancing efficiency, usability, and insights for hybrid environments.
The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security.
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
 

Categories and Ranking

Gigamon Deep Observability ...
Ranking in Event Monitoring
10th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (40th), Data Loss Prevention (DLP) (29th), Security Information and Event Management (SIEM) (44th), Web Application Firewall (WAF) (32nd), Advanced Threat Protection (ATP) (25th), Network Packet Broker (NPB) (1st), Network Detection and Response (NDR) (17th)
OpsRamp
Ranking in Event Monitoring
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
IT Infrastructure Monitoring (16th), AIOps (6th)
 

Mindshare comparison

As of August 2025, in the Event Monitoring category, the mindshare of Gigamon Deep Observability Pipeline is 0.6%, up from 0.4% compared to the previous year. The mindshare of OpsRamp is 14.8%, up from 13.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

LeonardoAlves - PeerSpot reviewer
Improved the capability to analyze the environment and network problems with easy setup
It improved the capability to analyze the environment and network problems. It also helped streamline your security and performance monitoring The application I use is a script. My environment is a mix of technologies. I have many passionate people in my network who are on a journey in…
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Healthcare Company
7%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
11%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Gigamon Deep Observability Pipeline?
The most valuable feature for improving network visibility with Gigamon is the packet filtering capability.
What needs improvement with Gigamon Deep Observability Pipeline?
Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good. They need to improve their performance.
What is your primary use case for Gigamon Deep Observability Pipeline?
I am working with Gigamon Deep Observability Pipeline and Firemon, and I have been working with it for a year.
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
 

Also Known As

Gigamon, GigaSecure
No data available
 

Overview

 

Sample Customers

Amica Insurance, College of William & Mary, Gamma, IntercontinentalExchange, OppenheimerFunds
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Gigamon Deep Observability Pipeline vs. OpsRamp and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.