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Gigamon Deep Observability Pipeline vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Gigamon Deep Observability Pipeline boosts productivity and efficiency through reduced troubleshooting, improved security visibility, and optimized resource management.
Sentiment score
6.9
OpsRamp enhances efficiency with 90% alert reduction, 70% task automation, improved productivity, straightforward licensing, and realistic expectations.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
System Integration Advisor at a tech vendor with 10,001+ employees
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
Software engineer at Mphasis
 

Customer Service

Sentiment score
5.4
Gigamon Deep Observability Pipeline's technical support is generally praised, though outsourced support presents challenges for some users.
Sentiment score
5.4
OpsRamp's support excels in responsiveness and expertise but faces language barriers and desires for dedicated teams.
The technical support by Gigamon Deep Observability Pipeline is good because it has a local architect in my area.
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
Having a dedicated firefighter team for each MSP would be beneficial.
System Integration Advisor at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.5
Gigamon Deep Observability Pipeline excels in scalability, especially in cloud environments, accommodating large deployments with ease and flexibility.
Sentiment score
7.1
OpsRamp offers scalable solutions for user management and monitoring, though it received moderate ratings due to some connection challenges.
 

Stability Issues

Sentiment score
7.2
Gigamon Deep Observability Pipeline delivers stable, reliable performance in data centers, with high ratings despite minor issues in older systems.
Sentiment score
6.9
OpsRamp is stable and low-maintenance, with minor scaling issues, often rated higher for stability than competitors like SolarWinds.
 

Room For Improvement

Gigamon Deep Observability Pipeline needs security enhancements, improved GUI, better performance, cloud support, and easier setup and hardware handling.
OpsRamp needs improvements in ITSM maturity, user interface, automation, alert accuracy, support, and AIOps capabilities to stay competitive.
 

Setup Cost

Gigamon Deep Observability Pipeline is often seen as expensive, but pricing perceptions vary based on needs and roles.
OpsRamp provides an economical, clear licensing model with annual resource-based bundles, offering cost-effective access to the full platform.
it does not strike me as expensive, and the licensing model is clear enough.
Software engineer at Mphasis
 

Valuable Features

Gigamon Deep Observability Pipeline improves network visibility, performance, and security through advanced traffic analysis, integration, and process efficiencies.
OpsRamp offers robust monitoring, AIOps, integration, and analytics, enhancing efficiency, usability, and insights for hybrid environments.
The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security.
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
Software engineer at Mphasis
 

Categories and Ranking

Gigamon Deep Observability ...
Ranking in Event Monitoring
11th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (39th), Data Loss Prevention (DLP) (32nd), Security Information and Event Management (SIEM) (43rd), Web Application Firewall (WAF) (31st), Advanced Threat Protection (ATP) (26th), Network Packet Broker (NPB) (1st), Network Detection and Response (NDR) (16th)
OpsRamp
Ranking in Event Monitoring
3rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
IT Infrastructure Monitoring (24th), AIOps (7th)
 

Mindshare comparison

As of January 2026, in the Event Monitoring category, the mindshare of Gigamon Deep Observability Pipeline is 1.7%, up from 0.4% compared to the previous year. The mindshare of OpsRamp is 10.7%, down from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Market Share Distribution
ProductMarket Share (%)
OpsRamp10.7%
Gigamon Deep Observability Pipeline1.7%
Other87.6%
Event Monitoring
 

Featured Reviews

TN
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
Experience boosts operational efficiency while performance sees room for improvement
I don't have specific information on whether it was purchased on the AWS marketplace or somewhere else. I am working with Dynatrace Operator. I am also working with Algosec, Alluvio, CrowdStrike, Firemon, Gigamon Deep Observability Pipeline, and other solutions. I think it's a good tool, and I am satisfied with it. We have not stored cloud workloads with Gigamon Deep Observability Pipeline yet; we are still on-premises. The technical support takes about one to two hours to respond, which is acceptable. I am satisfied with the scalability of the product. The interface is good.
reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Healthcare Company
8%
Manufacturing Company
7%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

What do you like most about Gigamon Deep Observability Pipeline?
The most valuable feature for improving network visibility with Gigamon is the packet filtering capability.
What needs improvement with Gigamon Deep Observability Pipeline?
Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good. They need to improve their performance.
What is your primary use case for Gigamon Deep Observability Pipeline?
I am working with Gigamon Deep Observability Pipeline and Firemon, and I have been working with it for a year.
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
 

Also Known As

Gigamon, GigaSecure
No data available
 

Overview

 

Sample Customers

Amica Insurance, College of William & Mary, Gamma, IntercontinentalExchange, OppenheimerFunds
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Gigamon Deep Observability Pipeline vs. OpsRamp and other solutions. Updated: December 2025.
879,443 professionals have used our research since 2012.