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Genesys Cloud CX is a comprehensive customer experience platform that enables businesses to deliver exceptional service across all channels.
With its advanced features like omnichannel routing, AI-powered chatbots, and real-time analytics, it empowers organizations to provide personalized and efficient customer interactions.
Your entire onboarding process now lives in one place, and it’s simpler than ever. Track, manage and get visibility into your new hire’s onboarding journey. Collect the details you need while keeping your brand designers happy. Send high quality welcome kits & order new devices, or reassign existing ones.
Organize everything - from signed documents to emergency contact information - in an accessible way.
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