We performed a comparison between Fortra's Powertech Identity & Access Manager and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"The interface is very friendly, colorful, and bold."
"We found that the architecture is scalable and very resilient."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
"We have received good support from the tech support team."
"Stability is solid as a rock."
"Transparent login for users of privileged IDs (Linux, Windows). This prevents sharing of the password because it is never seen."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"It reduces the viral attacks on my website. It also allows certain users access to see what happens daily."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"They need to do a little bit more on the mainframe side."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
More Symantec Privileged Access Manager Pricing and Cost Advice →
Earn 20 points
Fortra's Powertech Identity & Access Manager is ranked 38th in Privileged Access Management (PAM) while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. Fortra's Powertech Identity & Access Manager is rated 5.0, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". Fortra's Powertech Identity & Access Manager is most compared with , whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, Delinea Secret Server and ARCON Privileged Access Management.
See our list of best Privileged Access Management (PAM) vendors.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.