Fortra's Intermapper vs Opmantek NMIS comparison

"The single dashboard is a valuable feature."

"We can manage the entire system across the network and troubleshoot the pain points."

"It's all today portal-based which is a good feature for us."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"In my case, I prefer to only poll interfaces that have descriptions, and the ones that don't have descriptions, I don't really want to know about them. It does allow for all these bits and pieces and adjustments, and fine tuning to get it to a point where it works for my needs."

"The big thing is the event management engine, which is really, really nice to use, and it comes at a reasonable price, unlike some of the competitors like Netcool from IBM. Those kinds of tools are hugely expensive and they come as resource-heavy types of solutions. This obviously doesn't require as much hardware, but it does offer similar benefits where you can manage all the events."

"It does have different modules, so you can extend the solution as you need it, or get as little as you need in the beginning, so you don't have to buy a full set of modules. You just buy what you need and expand later on."

"The installer itself is basically something that can be used as a no-questions-asked type of installer. I can use it with automation tools like Chef and Puppet. I don't have to answer some random questions. I can worry about all that stuff later on in the configuration."

"It allows for variable polling times of devices on the network. Because it's all in text, in general, that obviously makes it easier from the automation perspective as well, to modify configuration on the fly, using Puppet and those kind of tools."

"The technical support needs improvement."

"The Wi-Fi side needs improvement."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"These kinds of solutions are more node- or device-based solutions. It would be nice in the future if they could be more data-oriented, so it would be easier for me to pull different stats based on ad-hoc requirements; but in a big, centralized database where I can pull specific things, and mix and match the way I want to."

"The solution is expensive."