We performed a comparison between Fortra's Globalscape Managed File Transfer and Sterling Commerce Connect:Direct based on real PeerSpot user reviews.Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The Advanced Workflow Engine it comes with is brilliant because it allows us to create scripts and perform behind-the-scenes jobs that would otherwise require a third-party solution... You would have to create a special code on the outside to get all that other stuff done in the background. With Globalscape, we can get all of that done in one package."
"The Event Rules functionality is a key feature. It is very simple to understand and work with. If you have a support team that doesn't know anything about coding, they can really relate to the way event rules are designed. So, I try to make them as simplistic as possible when we create file transmissions. When I first started working in Globalscape, a lot of the file transmissions were handled through Advanced Workflow, which is a similar product. We had a lot of scripts in Advanced Workflow. I moved them to Event Viewer in Globalscape because of the simplicity of building scripts and understanding how they work. It literally takes 5 to 10 minutes to set one up, but if you're in an advanced workflow, it could take an hour to two hours to understand via code what it is actually doing. It has definitely been a plus."
"The fact that it is Windows-based was a huge factor for us because most of our endpoints are Windows-based. And the ability to configure it means standardization is available with the product."
"A job skeleton can be used from test to production so you don't have to build jobs from scratch in production."
"It made things easier. Before, there were five to 10 different software solutions spread out over 10 different servers. Now, everything is being centralized into one location; facilitating, supporting, maintaining, training people, etc. There have been gains just because Globalscape EFT is more efficient at moving things around than our previous other applications. For instance, if I am connecting to someone over the Internet or transmitting for the client, the speed of transmitting those files through SFTP is 20% to 30% faster than our previous automated solution. Therefore, we have seen time savings."
"Its ease of use is most valuable. Especially for the configuration of the rules, we don't need to have any scripting knowledge. Previously, we used to have a lot of custom scripts to transfer these files. Now, it's all managed in one place, and it's like a self-service. It's saving a lot of time for us."
"It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file actions."
"The most valuable feature is the automation engine, because it allows you to script or program and it has lots of different features and options. It's something like an IDE for programmers, where they can add variables, arrays, loops, et cetera."
"Security is the most valuable feature of this product."
"Automation is the most valuable feature."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"The product has been very stable."
"I do have some complaints or concerns around the centralized platform for the management of file transfer operations, and I know that they're working towards a better solution there. At its core, it's a good feature, but needs some improvements. I would like to see a web interface so that there is universal support across versions, because we have test and production environments that aren't always in sync. It would be nice to have one administrative interface to access both."
"Another area for improvement is the ARM (Auditing and Reporting Module) database, in terms of accuracy and the data being logged."
"We need some capability for faster transfers and large file transfers. If we want to transfer a terabyte file, it is not capable of doing that right now. They say it is possible, but we are not able to do so with our environment."
"The solution lags a bit when thousands of jobs, multiple users, and multiple developers are accessing it at the same time."
"The folder monitoring services need improvement. Currently, with the folder monitoring services in Globalscape, if any changes are made to our firewalls, network, or something else that affects the directory services where the files are located, for some reason, the folder monitoring services get cut out, and the files are left there. They remain in the folder without being sent. I have over 50 file transmission processes that I would have to go to manually re-drop a file into the folder so that it processes the file transmission. There are times where even though I re-drop a file, it still doesn't work. In that case, I have to resynchronize the folder monitoring process, and it is a very big headache on my side that I have to deal with. It is not only related to Globalscape or their development team. It is on our side too. I just sent a support case where we found out yesterday that we had a file transmission that hasn't run in a whole year, and it was an important one. No one on the business side or the IT support side, as well as the vendor, had indicated that the file wasn't received or the data hadn't been updated. I found out that it was the folder monitoring service that was the problem when I initially had the problem last October, and this was the file that I just missed. So, I re-dropped the file in yesterday, and the monitor worked. It runs every week, so we sent a file to that folder, and it processed that out."
"There are two ways to install Globalscape: as a standalone server or as a high-availability server, either Active-Active or Active-Standby. We are currently using standalone servers. That means if we want to upgrade the software, I shut down one of the two back-end servers, upgrade the software, make sure everything is correct, and then turn traffic back on to that one. I then proceed to upgrade the second server. With their high-availability solution, that is not a possibility. Both servers have to be shut down to perform the upgrade. We're a 24/7 shop. We don't have a window where we can have downtime."
"Instead of using a fat client to access the administrator panel, where you have to install client software on any server that you need to use to access, I would like them to switch to a web-based model where you could connect from anywhere without having to maintain and install the software."
"It could improve its operations by incorporating real-time collaboration features like those offered by platforms such as Microsoft OneDrive and Office 365."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"Technical support is the number one concern."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"User interface is not user friendly."
"Sometimes we face issues and can't figure out the cause of failures."
"The user interface could be more user-friendly."
"The user interface needs to be improved."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
Globalscape is consistently recognized for providing top-notch solutions for securing and automating file transfers for Windows-centric organizations.
IBM's Sterling Connect:Direct is a software product that offers security-hardened, point-to-point file transfers to reduce reliance on insecure File Transfer Protocol (FTP) transmissions. It is designed for high-volume file distribution within and between businesses. The solution guarantees more reliable file movement, from batch integration and movement of large images or catalogs to synchronization with distant sites. Sterling Connect:Direct also enables hybrid cloud deployment through certified containers, allowing for simple and consistent deployment lifecycle management.
Sterling Commerce Connect:Direct Features
Sterling Commerce Connect:Direct has many valuable key features. Some of the most useful ones include:
Sterling Commerce Connect:Direct Benefits
There are many benefits to implementing Sterling Commerce Connect:Direct. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Sterling Commerce Connect:Direct stands out among its competitors for a number of reasons. Two major ones are its robust file processing and its security for file transfers. PeerSpot users take note of the advantages of these features in their reviews:
Michele I., Business Unit Manager at Innovery, writes of the solution, “The file processing is done very well. By default, there are a lot of configurations that can be customized. Sterling Commerce Connect:Direct is one of the stronger MFT solutions in the market, it is available in each type of installation, and offers SaaS, PaaS, YaaS, on-premise.”
Camilo M., Pre-sales Engineer at Dell EMC, mentions, “It's a great tool because it offers secure file transfers and it has a fast and efficient protocol for very large files.”
Fortra's Globalscape Managed File Transfer is ranked 13th in Managed File Transfer (MFT) with 3 reviews while Sterling Commerce Connect:Direct is ranked 6th in Managed File Transfer (MFT) with 5 reviews. Fortra's Globalscape Managed File Transfer is rated 8.4, while Sterling Commerce Connect:Direct is rated 8.2. The top reviewer of Fortra's Globalscape Managed File Transfer writes "The API call and file synchronization options are standout features ". On the other hand, the top reviewer of Sterling Commerce Connect:Direct writes "Customizable, beneficial file processing, and overall good support". Fortra's Globalscape Managed File Transfer is most compared with AWS Transfer for SFTP, MOVEit, BMC Control-M Managed File Transfer, WS_FTP Server and Fortra's GoAnywhere MFT, whereas Sterling Commerce Connect:Direct is most compared with IBM Sterling File Gateway, AWS Transfer for SFTP, Kiteworks and Aspera Managed File Transfer. See our Fortra's Globalscape Managed File Transfer vs. Sterling Commerce Connect:Direct report.
See our list of best Managed File Transfer (MFT) vendors.
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