Fortra's Automate vs OpenText 360 for SharePoint comparison

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Fortra Logo
1,959 views|998 comparisons
94% willing to recommend
OpenText Logo
979 views|768 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Fortra's Automate and OpenText 360 for SharePoint based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
769,599 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots.""The licensing of the product is very good. You only need to license it once and then you have it forever.""We have found the pricing to be very reasonable.""I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments.""The ability to connect to websites and pull data is the solution's most valuable feature.""The solution is continuously adding more integrations to help with workflows and bot and task creation.""The most valuable feature is the drag-and-drop interface, which is very Windows-like.""It gives us a central place to schedule tasks and run them distributed."

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"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time.""OpenText 360's best features are platform independence and its performance when searching large numbers of documents.""The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs.""The product has a strong and easy integration with Teams.""The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet.""This solution has good connection and we do not need to migrate everything in order to protect the repository.""The fact that it allows for the internal sharing of information is very good.""It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."

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Cons
"The technical support could be better. We suffer from language barriers, as we are in Argentina.""The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy.""Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem.""I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles.""Fortra's Automate is not as reliable as I would like it to be.""It's possible that they could use a stronger community for seeking guidance and help.""While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath.""There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

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"They need to come with more out of the box solutions, rather than depending on customers to develop them.""Integration is an area where the solution lacks.""An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved.""The platform's workflows could be more intuitive and easier to use.""If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option.""The user interface could definitely be improved.""I would like for there to be even more integrations in the next release and I believe that the price could go down a bit.""Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."

More OpenText 360 for SharePoint Cons →

Pricing and Cost Advice
  • "Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
  • "I like the way this solution is priced because you can buy a license, or you can buy the software outright."
  • "It comes with a package that costs approximately $20,000 USD per year."
  • "While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
  • "I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
  • "The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
  • "From a distributor's perspective, one of the biggest selling points of Automate is its price point."
  • "The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
  • More Fortra's Automate Pricing and Cost Advice →

  • "Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
  • "On-premises version is expensive"
  • "SharePoint uses a subscription model."
  • "There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
  • "OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
  • "The solution has a very complex pricing model."
  • "Pricing is a part of the enterprise agreement that we have."
  • "It has a reasonable price."
  • More OpenText 360 for SharePoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
    Top Answer:I'm only involved in running the product and maintaining the systems, so I can't speak to the cost.
    Top Answer:There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own… more »
    Top Answer:The product has a strong and easy integration with Teams.
    Top Answer:OpenText 360 for SharePoint offers subscription-based licensing. It has a reasonable price. I rate the pricing a seven out of ten.
    Top Answer:The platform's workflows could be more intuitive and easier to use. They could enhance the integration with Power BI and make it seamless, similar to Teams.
    Ranking
    Views
    1,959
    Comparisons
    998
    Reviews
    10
    Average Words per Review
    1,398
    Rating
    8.5
    Views
    979
    Comparisons
    768
    Reviews
    5
    Average Words per Review
    505
    Rating
    8.0
    Comparisons
    Also Known As
    HelpSystems Automate, Automate
    Process 360, Global 360, OpenText Process 360
    Learn More
    Fortra
    Video Not Available
    Overview

    Automate is an easy-to-use RPA software solution that boosts your productivity by transforming virtually any business or IT process. Get scalable automation capabilities whether you need a solution for one department, a small business, or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built and priced right for employee-driven automation for any organization.

    Automate allows you to get up and running fast with no-code automation for both GUI and back-end functionalities. Form-based development lets you quickly build bots and leverage over 600 pre-built automation actions. Powerful out-of-the-box API and native integrations bring together the applications that keep your business running. And with the Automate Recorder, easily build, update, and deploy robust, UI-driven automation. Plus, bots can be deployed as attended or unattended with concurrent execution of tasks—no restrictions.

    A Key Part of Fortra (the new face of HelpSystems) Automate is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of Automate robotic process automation and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.

    With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
    Sample Customers
    Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
    iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
    Top Industries
    REVIEWERS
    Manufacturing Company14%
    Security Firm14%
    Financial Services Firm14%
    Insurance Company14%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm13%
    Manufacturing Company9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Government12%
    Energy/Utilities Company9%
    Computer Software Company8%
    Company Size
    REVIEWERS
    Small Business55%
    Midsize Enterprise25%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise57%
    REVIEWERS
    Small Business38%
    Midsize Enterprise15%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise10%
    Large Enterprise74%
    Buyer's Guide
    Robotic Process Automation (RPA)
    April 2024
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
    769,599 professionals have used our research since 2012.

    Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 12 reviews. Fortra's Automate is rated 8.2, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA), whereas OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and IBM Business Automation Workflow.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.