We performed a comparison between Fortra's Automate and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"We have found the pricing to be very reasonable."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"It gives us a central place to schedule tasks and run them distributed."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"The product has a strong and easy integration with Teams."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"The fact that it allows for the internal sharing of information is very good."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"Fortra's Automate is not as reliable as I would like it to be."
"It's possible that they could use a stronger community for seeking guidance and help."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"Integration is an area where the solution lacks."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"The platform's workflows could be more intuitive and easier to use."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"The user interface could definitely be improved."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 12 reviews. Fortra's Automate is rated 8.2, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA), whereas OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and IBM Business Automation Workflow.
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