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FortiSASE vs Symantec Cloud Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (9th)
FortiSASE
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
Secure Access Service Edge (SASE) (8th)
Symantec Cloud Secure Web G...
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
Secure Web Gateways (SWG) (25th)
 

Mindshare comparison

Secure Access Service Edge (SASE)
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Yusuke Murasato - PeerSpot reviewer
Efficient access control and authorization with easy configurations
The important aspects are twofold. One is authorization, and the second is access control. FortiSASE can operate in a cloud environment with client certificates for authorizations and access control using features like PostureCheck. The service assesses device security, checking updates on antivirus software and confirming Windows OS specifications. I can use it anywhere I want as long as I have an Internet connection. It's very easy to configure the environment.
Shridhar Shimpi - PeerSpot reviewer
Easy-to-install product with good technical support services
We use the product for WAF and DLP features. It works as a cloud firewall service as well The product's most valuable features are isolation and integration. We have been using the product for four years. We are using the latest version. We have Symantec Cloud Secure Web Gateway with 200 users…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"Our primary use case for this product is DLP,"
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Technical support is pretty sharp and very responsive."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"The console is cloud-based, which is something I really appreciate."
"We built a local node in Jordan, which is the main advantage. The data is localized in-country."
"We utilize the web filtering part of FortiCASB for our network security."
"I find Fortinet to be competitive with its firewalls."
"This advantage is having the ability to create an SPA unit of FortiGate."
"FortiSASE can operate in a cloud environment with client certificates for authorizations and access control using features like PostCheck."
"It is highly scalable."
"Its function is related to the licensing framework."
"Deep packet inspection is easier to deploy in the FortiSASE environment. It's much simpler to configure one-touch deployment. It was considerably more convoluted to get that to work using FortiClient. All that processing horsepower is happening in Fortinet's cloud infrastructure, reducing the load on our local routers and on-prem FortiGate firewalls."
"The product is easy to install and deploy on the cloud."
"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward."
"This solution does not require much administration."
 

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"File integrity monitoring would be very advantageous as an additional feature."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Sometimes, obviously, there are bugs."
"They are trying to improve the features of FortiSASE, however, many FortiSASE gates still cannot connect. While connectivity from outside to inside is okay, inside to outside is not."
"FortiSASE is an expensive product and the cost is indeed high."
"While stability is generally good, we faced some difficulties during updates."
"Improvements should focus on security."
"They need to have more concise or precise ways to come up with the return on investment for convincing or presenting this to customers."
"Improvements should focus on security. Although FortiCASB performs well in many areas, I believe its security aspects could be enhanced further."
"The GUI and connectivity, along with the support offered, are some of the areas of concern in the product where improvements are required."
"Stability issues persist."
"The product is cost-effective, considering its features, technology, and support services."
"WSS runs slowly sometimes, I would like for this to be looked into."
"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"I can only speak about the pricing for education users because we get discounts. Other users aren't going to get the same price, but FortiSASE is competitive with the other products out there. All the solutions came in at the same price, so it just came down to the product that works best for us."
"I rate the product price an eight on a scale of one to ten, where one is high price, and ten is low price."
"I rate the product's price a six on a scale of one to ten, where one is low price and ten is high price."
"The price is fixed and affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Construction Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about FortiSASE ?
The integration with the company's existing security infrastructure enhanced our security posture since it was a stra...
What is your experience regarding pricing and costs for FortiSASE ?
I have not fully explored the costs yet, but when dealing solely with firewalls and switches, I find Fortinet's prici...
What needs improvement with FortiSASE ?
For other solutions such as FortiAnalyzer and FortiSIEM, integration is easy, but it's not straightforward due to lic...
What do you like most about Symantec Web Security Service?
I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set...
What needs improvement with Symantec Web Security Service?
Most products in this space are still maturing. Organizations rushing toward implementing zero-trust models often enc...
 

Also Known As

iBoss Cloud Platform
No data available
Symantec Web Security Service
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
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Find out what your peers are saying about Zscaler, Cisco, Palo Alto Networks and others in Secure Access Service Edge (SASE). Updated: June 2025.
862,543 professionals have used our research since 2012.