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Fortinet FortiMail Cloud vs ZeptoMail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Cloud Email
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Secure Email Gateway (SEG) (6th)
ZeptoMail
Ranking in Cloud Email
6th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Cloud Email category, the mindshare of Fortinet FortiMail Cloud is 2.9%, up from 1.8% compared to the previous year. The mindshare of ZeptoMail is 10.0%, down from 10.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail Cloud2.9%
ZeptoMail10.0%
Other87.1%
Cloud Email
 

Featured Reviews

Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.
reviewer2253765 - PeerSpot reviewer
A scalable and easy-to-use solution that has a good user interface and a responsive support team
The product had a couple of bugs. However, the vendor resolved the bugs quickly. People wanting to use the solution must try it out. If they like it, they can switch it on. I have seen and tried many other products. ZeptoMail is pretty easy and straightforward. Overall, I rate the tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers."
"The most valuable features are email ATB and Malware Analysis."
"Fortinet is good at providing security beyond our email solution assets."
"Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization."
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"Overall, it is a comprehensive and reliable solution."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"The most valuable feature is the advanced threat protection."
"The user interface is valuable to me."
 

Cons

"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"There are no specific new features I would suggest at this moment."
"The price is relatively expensive."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"The dashboard could use improvement."
"FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"I would like to see more advanced sandbox features, where you can actually download to a machine where you can test."
"We had some minor bugs."
 

Pricing and Cost Advice

"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"You only have to purchase one license for multiple participants."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"The product's price is reasonable."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"When we're talking about pricing, other products have about the same price. That is normal."
"The solution is the cheapest in the market."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
University
7%
Financial Services Firm
7%
Non Profit
6%
Computer Software Company
24%
Hospitality Company
10%
University
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
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Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about MailChimp, Twilio, Amazon Web Services (AWS) and others in Cloud Email. Updated: September 2025.
871,688 professionals have used our research since 2012.