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Fortinet FortiAuthenticator vs Microsoft Entra ID Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Omada Identity's high initial cost is offset by reduced maintenance costs, improved security, and process efficiency, but ROI measurement is challenging.
Sentiment score
5.4
Fortinet FortiAuthenticator improved security and compliance, yet financial gains are hard to quantify with some citing reduced costs.
Sentiment score
7.1
Microsoft Entra ID Protection offers quick ROI, valued for time-saving features despite high costs, enhancing organizational manageability.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
 

Customer Service

Sentiment score
6.8
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
Sentiment score
6.8
Fortinet FortiAuthenticator offers generally responsive support with some variance in effectiveness based on complexity and local availability.
Sentiment score
6.1
Microsoft Entra ID Protection support is generally responsive, but efficiency varies, with better experiences linked to paid options.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
Technical support from Fortinet deserves a rating of 10.
At times, some technical staff lack knowledge, which delays issue resolution.
Customer service and support are excellent.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
They often refer to internal blogs, which doesn't offer much new information and can limit our capabilities in troubleshooting.
My teammates have had good communication with Microsoft.
 

Scalability Issues

Sentiment score
7.6
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
Sentiment score
7.7
Fortinet FortiAuthenticator offers scalable user capacity and integrates well, though minor manual adjustments may be needed.
Sentiment score
8.6
Microsoft Entra ID Protection efficiently scales across company sizes, with flexibility and high user ratings in scalability despite occasional delays.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Fortinet FortiAuthenticator should be sufficiently scalable.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
Sentiment score
7.4
Fortinet FortiAuthenticator is generally stable, though hardware defects and syncing issues affect performance in high-volume environments.
Sentiment score
8.0
Microsoft Entra ID Protection is stable and reliable with minor bugs, earning user confidence and high stability ratings.
It remains stable even when the number of concurrent users increases.
 

Room For Improvement

Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
Fortinet FortiAuthenticator needs improved usability, integration, support, affordability, customization, and stability for better user authentication efficiency.
Microsoft Entra ID Protection aims to enhance identity management, improve performance, and simplify integration while addressing stability and pricing issues.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
I recommend Fortinet make its images migratable between environments.
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
Microsoft has not offered control over how they calculate high or low-risk scenarios.
Identity protection and trust issues, particularly in hybrid environments, could be addressed better with Microsoft Entra ID Protection.
There is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely.
 

Setup Cost

Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
Fortinet FortiAuthenticator is praised for its affordable, straightforward user-based pricing, especially compared to Cisco solutions.
Microsoft Entra ID Protection is competitively priced, though licensing is complex; bundled options offer added MFA and SSO features.
They are lower than some of their competitors.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Microsoft Entra ID requires additional licensing components.
The pricing for Microsoft Entra ID protection is not expensive.
 

Valuable Features

Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
Fortinet FortiAuthenticator offers easy setup, cost-effectiveness, strong integration, detailed logging, and flexible two-factor authentication options.
Microsoft Entra ID Protection boosts security and efficiency with advanced features, Azure integration, and user-friendly interfaces for identity management.
Technically, the product does everything one would expect from an identity and access management platform.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
We use multi-factor authentication for enhancing security.
The most valuable feature I find in FortiAuthenticator is web filtering.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
It has a good scalability potential, allowing for the management of both small and large user bases efficiently.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
Fortinet FortiAuthenticator
Ranking in Identity Management (IM)
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
62
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (3rd), Multi-Factor Authentication (MFA) (1st)
Microsoft Entra ID Protection
Ranking in Identity Management (IM)
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Microsoft Security Suite (9th), Identity Threat Detection and Response (ITDR) (1st)
 

Mindshare comparison

As of August 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.2%, down from 3.5% compared to the previous year. The mindshare of Fortinet FortiAuthenticator is 2.5%, down from 2.5% compared to the previous year. The mindshare of Microsoft Entra ID Protection is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Yonas Abebe - PeerSpot reviewer
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
Mahender Nirwan - PeerSpot reviewer
Access to other software is just one click away and suitable for big organizations
Currently, we have limited use of Microsoft AD. We only use it to see if user blocks are available. If they are, we unblock the account and get access accordingly. AD has paid access control features. We can add access control over AD. For example, for documentation, we use an Outline tool. It's open source, and we add our company's knowledge base to it. It's an alternative to Confluence. We don't want everyone to have access to all documentation. If I create documentation for my team, only my team should have access, not support or sales. We can add these scopes or access controls over AD. Once integrated, the person will get the appropriate access control features upon logging in. Role-based access control is a great feature of Active Directory.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
16%
Comms Service Provider
9%
Government
8%
Financial Services Firm
7%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions. However, it would be be...
What needs improvement with Fortinet FortiAuthenticator?
The area for improvement in Fortinet FortiAuthenticator is its price.
What is your experience regarding pricing and costs for Azure Active Directory Identity Protection?
The pricing for Microsoft Entra ID protection is not expensive. It varies based on the company's size and quality.
What needs improvement with Azure Active Directory Identity Protection?
Protection with Microsoft Entra ID Protection could always improve, receiving a 9 out of 10 in effectiveness currentl...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
FortiAuthenticator
Azure Active Directory Identity Protection, Azure AD Identity Protection
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
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Find out what your peers are saying about Fortinet FortiAuthenticator vs. Microsoft Entra ID Protection and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.