SCOM and FortiMonitor compete in IT monitoring solutions. FortiMonitor seems to have the upper hand due to its advanced network performance monitoring and flexibility in customization, despite SCOM's comprehensive system monitoring and established presence.
Features: SCOM offers in-depth system monitoring and seamless integration with Microsoft products, making it valuable for organizations with Microsoft environments. It provides comprehensive application monitoring and detailed reporting. FortiMonitor excels with robust network monitoring tools and user-friendly features, offering greater customization options and flexibility in feature deployment. Its capabilities cover diverse IT needs, providing comprehensive monitoring solutions.
Room for Improvement: SCOM's complexity can lead to challenging deployments, and it may require more time and resources to integrate with existing systems. Its user interface could be more intuitive. Additionally, SCOM could benefit from enhancing its network monitoring features. FortiMonitor could improve by expanding its integrations with non-network systems. A more detailed reporting feature would also be beneficial. Enhancing its user training modules could help users leverage the platform more effectively.
Ease of Deployment and Customer Service: SCOM's deployment often involves more time due to its complexity and the intricacies of integrating with Microsoft systems. FortiMonitor provides a simplified and quicker deployment process, supported by broad customer service options. This efficiency in both deployment and customer support is a significant advantage for FortiMonitor.
Pricing and ROI: SCOM usually has higher setup costs driven by its complex infrastructure and integration requirements, which can impact its ROI. FortiMonitor offers more cost-effective solutions with flexible pricing models, making it a preferred choice for organizations seeking scalable and long-term value. Its cost-effectiveness and flexibility in pricing contribute to a better ROI.
FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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