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FortiGate Next Generation Firewall (NGFW) vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
330
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
FortiGate Next Generation F...
Ranking in Firewalls
10th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
50
Ranking in other categories
ZTNA (5th), Unified Threat Management (UTM) (9th)
Zscaler Cloud Firewall
Ranking in Firewalls
24th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.4%, up from 17.7% compared to the previous year. The mindshare of FortiGate Next Generation Firewall (NGFW) is 0.4%, up from 0.2% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
Juan Solano - PeerSpot reviewer
Implementation improves efficiency and provides greater visibility over issues
One of the most valuable features of FortiGate Next Generation Firewall (NGFW) ( /products/fortigate-next-generation-firewall-ngfw-reviews ) is the ease of usability it offers. It is quite easy for me to learn to use. Additionally, FortiGate Next Generation Firewall (NGFW) has improved our efficiency in setting up security and provided us with more visibility over some issues and incidents we previously faced.
Bhaskar Rao - PeerSpot reviewer
Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues
The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The SD-WAN feature of Fortinet FortiGate has been most impactful in maintaining our network's integrity."
"FortiGate firewalls are easy to manage through a user-friendly web interface. They also have advanced features like DDoS and DLP. However, I wouldn't recommend enabling all of these features on one device because it can cause performance issues."
"It is a one box solution, which covers most of the edge device’s requirements."
"Fortinet FortiGate is stable. It's used across all the countries, this is the way most multinationals run their system."
"The solution is extremely reliable."
"FortiGate's ability to perform as expected and fulfil our needs has been the most compelling feature for network security."
"The response is very quick and they can visually resolve our problems in a short period."
"The most valuable features are the policies, filtering, and configuration."
"The product is easy to configure."
"There are multiple features I have found to be valuable, such as encryption and integrated security features."
"You can integrate certain other services with FortiGate and use additional threat intelligence services because they allow you to combine various solutions, enhancing your overall security."
"FortiGate Next Generation Firewall has a very high ROI"
"The solution is secure."
"The solution has a user-friendly interface."
"The IPS and the application control feature are the most valuable."
"I like the common administration and the possibility of adding Fortinet defense systems."
"The initial setup is straightforward."
"The scalability is okay. We have around 2200 people using this solution."
"Since it is really customizable, I can use it and avoid enabling access to the full network."
"Once you have Zscaler running you have access to configure it however you want."
"Zscaler is still a very good product."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"Most of the features that Zscaler has to offer, we will deploy."
"Includes advanced tech protection."
 

Cons

"The security of Fortinet FortiGate could improve."
"Fortinet FortiGate could improve the user interface. There should be more functionality and options through the GUI."
"They can do more tests before they release new versions because I would like to be more assured. We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction. The manufacturer should be able to prove that everything works or not only that it might work. This is applicable to most of the other services, software, and hardware companies. They all should work on this. We cannot trust every new release, such as a beta release, on the first day. We wait for some comments on the forums and from other companies that we know. We always wait a few weeks before we use the updated version. They should also extend the VPN client application, especially for Linux versions. Currently, it has an application for Linux devices, but it doesn't work the way we want to connect to the VPN. They use only the old connection, not the new one. They have VPN client applications for Windows and Mac, but they can add more useful features to better manage the devices and monitor the current health of each device. Such features would be helpful for our company."
"The web-cache feature which was previously on the FortiGate device, but was deleted with the recent upgrade should be returned. It was a very valuable feature for us."
"The solution could be more evenly structured."
"In the next release, maybe the documentation on how to use this solution could be improved."
"In my opinion, Fortinet FortiGate could be improved by making the appliance smaller than what we have here, as it is pretty big."
"At this moment, we believe that Fortinet FortiGate should be improved by injecting more AI because the kind of threats we are seeing are more ransomware threats."
"Its technical support could be better."
"Vulnerabilities owing to viruses in the OS need to be reduced in FortiGate Next Generation Firewall from an improvement perspective."
"There's a limitation wherein you can only have about 30 virtual or secondary IPs on a particular interface."
"Updating the software during issues can be quite convoluted, especially if there is an unexpected attack, such as on a Saturday."
"I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection."
"The solution needs to integrate VPN features."
"The pricing of the solution is expensive, so it could be cheaper."
"The main area needing improvement is the user-friendliness of FortiGate's integration with other Fortinet tools like FortiAuthenticator and VPN services."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"They do not provide a few components that are fundamental to differentiate the products"
"Because it's on cloud, it doesn't allow application of extra settings."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"The product could improve its integration with some legacy systems."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"Certain criteria need to be met if you want to scale this solution."
"Its technical support services could be better."
 

Pricing and Cost Advice

"The solution requires a license annually, it is not a user license, you can have as many users as your want. I must renew the license regularly per device."
"The licensing costs are very low."
"Its price is reasonable. They have a clear pricing policy. It is not complicated by the number of VPN users at a time. We know what the price is. The yearly subscription for the security license is rather high, but it is all included for whatever number of users you have and the kind of functions you need."
"There is a subscription-based model to use Fortinet FortiGate. We pay annually for the solution along with the support. If you want to have all the updates, and security patches you will need to renew your support."
"The pricing for the product is alright."
"Its pricing is fine. It is on a yearly basis. Other than the licensing fee, there is no extra fee."
"The price of FortiGate is good."
"The Indian market is different than the European and American markets. When you compare they need to be a bit more aggressive on pricing."
"It's an expensive solution"
"The solution's price is average."
"I would rate pricing to be about four or five out of ten, it is reasonable."
"There is a licensing fee; it is on a yearly basis."
"The solution is more expensive than Sophos. It could be cheaper. The licensing is on a yearly basis. We have had it for about three years. We must only pay extra for the license, additional requirements, and the hardware box."
"FortiGate Next Generation Firewall costs our company around $12000 per year."
"I rate the pricing an eight and a half on a scale of one to ten, where one is low, and ten is high."
"FortiGate Next Generation Firewall is a very cheap solution."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
"Zscaler is priced too high compared to the cost of Fortinet."
"It comes at a significantly reduced cost while ensuring control and effectiveness."
"There are licensing costs, and I would not say that it's a cheap vendor."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"It is expensive for small businesses."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
14%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
19%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about FortiGate Next Generation Firewall (NGFW)?
The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easi...
What is your experience regarding pricing and costs for FortiGate Next Generation Firewall (NGFW)?
The pricing of the FortiGate firewall is good. It offers cost savings as it is generally cheaper than the competition.
What needs improvement with FortiGate Next Generation Firewall (NGFW)?
There should be more testing before releasing software since it can be a little buggy sometimes when new features com...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about FortiGate Next Generation Firewall (NGFW) vs. Zscaler Cloud Firewall and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.