Folder HelpDesk vs HappyFox comparison

Biz Solutions 365 and Tenmiles are both solutions in the Help Desk Software category. Biz Solutions 365 is ranked #63, while Tenmiles is ranked #34. Biz Solutions 365 holds a 0.0% mindshare in HDS, compared to Tenmiles’s 0.5% mindshare.

Folder HelpDesk

29 Views
6 Comparison Views

HappyFox

154 Views
110 Comparison Views

Folder HelpDesk

HappyFox

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Folder HelpDesk and HappyFox based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software.

To learn more, read our detailed Help Desk Software Report (Updated: April 2025).

Buyer's Guide

Help Desk Software

April 2025

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Helped 850,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Folder HelpDesk

Ranking in Help Desk Software

63rd

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

HappyFox

Ranking in Help Desk Software

34th

Average Rating

0.0

Number of Reviews

Ranking in other categories

Customer Experience Management (31st), Customer Feedback Management (8th)

Mindshare comparison

As of May 2025, in the Help Desk Software category, the mindshare of Folder HelpDesk is 0.0%, up from 0.0% compared to the previous year. The mindshare of HappyFox is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Help Desk Software

Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: April 2025.

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850,834 professionals have used our research since 2012.

Comparisons

No data available

ServiceNow vs HappyFox

Compared 100% of the time

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Product Reports

Buyer's Guide

Help Desk Software

April 2025

Download Folder HelpDesk product report

Buyer's Guide

Customer Experience Management

May 2025

Download HappyFox product report

Overview

Folder HelpDesk gives you a user friendly and efficient Outlook-based solution for helpdesk, customer support and issue tracking. With Folder HelpDesk you will never more be overwhelmed by requests!

Biz Solutions 365

HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.

Tenmiles

Sample Customers

Information Not Available

Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser

Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: April 2025.

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850,834 professionals have used our research since 2012.

See our list of best Help Desk Software vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.