Find out what your peers are saying about Nutanix, VMware, IBM and others in Cloud Management.
They have removed the costs associated with on-prem infrastructure, including data center costs, power costs, and physical server costs.
Manually, there are huge numbers that come up because these integrated tools help organizations make the right decisions with all the information in one place, while manual methods lack visibility.
The return on investment is good when implementing for ourselves and for other clients.
Obtaining support for maintenance is the current challenge because they don't have a presence in the local market.
The support is exemplary and deserves a perfect rating.
I rate the technical support of ServiceNow as a nine on a scale of one to ten.
There are no limitations or performance issues with ServiceNow; it is cloud-based, so it is highly scalable and performs well.
It is capable of vertical scaling with no issues.
I rate the scalability of ServiceNow as an eight on a scale of one to ten.
I haven't faced any issues with stability; I've rarely seen any downtime.
It is cloud-based, so it is highly scalable and performs well.
ServiceNow is already a stable tool.
From a functionality perspective, the features in ServiceNow are acceptable as, at the moment, the ITSM modules rank highly, being 13 plus Pink Elephant certified, which is a good aspect to have.
The official support is often distant, and many partners are not up to standard, which harms the product's reputation.
The initial setup of ServiceNow was easy for me, and I can easily access the knowledge base, pass tickets to another team through internal notes, and each individual will get a personal email when a ticket is placed into their queue.
ServiceNow's pricing can be justified if more functionality is required.
ServiceNow does come with a price.
ServiceNow is expensive for all regions.
Automation capabilities are impressive, bolstered by a vast repository of out-of-the-box connectors and plugins that facilitate integration with various applications worldwide.
The features of ServiceNow that I find most valuable include its ability to easily access ticket details if you know the ticket number, monitor the timeline of when the ticket was created, and see the current status.
ServiceNow provides a wide range of functionality, covering all the necessary modules, unlike Jira which is primarily for IT.
Flexera Cloud Management Platform (CMP) optimizes cloud costs and resources while efficiently managing multi-cloud environments. Its features for monitoring and governance aid in compliance. Valued for integration capabilities and automation tools, Flexera CMP streamlines cloud operations.
Flexera Cloud Management Platform (CMP) excels in multi-cloud management, cost optimization, and automation. Users appreciate its detailed analytics and reporting features that effectively track usage and costs. The platform's flexibility in integrating with different cloud environments allows seamless operations across various services, while its governance and policy enforcement are significant strengths. However, some users note the need for better integration with additional cloud providers, a high installation complexity, and that the support documentation lacks depth. Reporting features could be more comprehensive, and scalability issues exist in larger environments. Frequent updates can sometimes disrupt ongoing activities.
What are the Key Features of Flexera CMP?Flexera Cloud Management Platform is utilized across numerous industries, including finance, healthcare, and technology, to manage multi-cloud setups. Financial institutions leverage its cost optimization features to streamline expenses. Healthcare providers use its governance tools to ensure strict compliance with regulations. Technology companies benefit from its automation capabilities, allowing them to focus on innovation while Flexera CMP handles cloud infrastructure tasks.
ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.
ServiceNow offers prebuilt applications to support any process, as well as a framework and tools that allow you to build your own.
ServiceNow’s service management solutions include change, request, incident, problem, and cost management, as well as HR, IT, field service, and facilities management solutions. They also cover business management solutions such as vendor performance management, financial management, performance analytics and project portfolio suite, as well as governance, risk, and compliance.
“The Smarter Way to Workflow”
ServiceNow’s activities, processes, and tasks are overseen as part of a comprehensive managed workflow that supports such features as real-time collaboration, communication, and resource sharing. ServiceNow’s suite of products allow for operation using serverless computing, and include the categories of Business Apps, Customer Service, HR, IT, and Security.
ServiceNow can be used to support most workflows because of the wide range of tools it offers. These include on-suite ticketing tools, predictive modeling to manage workflows, and benchmarking for the tracking of progress. ServiceNow can assist with artificial intelligence and machine learning processes and can be used to organize the cases of a help/service desk as well as for instance management and problem management. It also smoothly integrates with many legacy systems.
ServiceNow offers service management software for industries including:
Cloud services
Education
Financial services
Government
Healthcare
Manufacturing
Telecommunications
Reviews from Real Users
PeerSpot users prefer ServiceNow to its competitors because of its scalability, stability, and ease of use. It helps everyone in the company to be on the same page by creating a single source of record across all departments. One user stated that “I’ve definitely used over 20 project management solutions, but they can't be compared with ServiceNow.” Another said that “ServiceNow is an industry leader in multiple areas and provides an excellent ROI.”
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