

ManageEngine Log360 and Trellix Helix Connect both compete in the security solutions category. Trellix Helix Connect has the upper hand due to its advanced features and quick implementation, making it a better choice for larger enterprises.
Features: ManageEngine Log360 integrates log management and user behavior analytics efficiently, boasting modular architecture for customization, and offers consolidating capabilities for improved network security views. Trellix Helix Connect stands out with speed and integration, featuring AI capabilities, alert correlation, and threat intelligence integration, vital for strong incident response and extensive data correlation.
Room for Improvement: ManageEngine Log360 could improve cloud integration, enhance reporting features, and establish a better data retention system. More automation and a cloud migration path are areas for growth. For Trellix Helix Connect, enhancing third-party tool integration, refining user interface and dashboards, and reducing false positive alerts are suggested areas of improvement.
Ease of Deployment and Customer Service: ManageEngine Log360 primarily supports on-premises deployment alongside efficient customer service known for quick responses. Trellix Helix Connect provides both cloud and on-premises options, although its cloud-first approach favors organizations transitioning from on-premises environments. Customer service varies, with some users noting inconsistencies.
Pricing and ROI: ManageEngine Log360 is affordable, particularly for mid-sized to large enterprises, offering good functionality. Trellix Helix Connect, though seen as expensive, provides competitive pricing for its comprehensive capabilities, making it suitable for large-scale implementations. Both solutions indicate positive ROI within two years, with Trellix Helix Connect fitting comprehensive enterprise security strategies.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
I would rate their technical support as nine out of ten.
The support provided by ManageEngine Log360 is fantastic.
I assess the effectiveness of Trellix Helix Connect's threat detection capabilities as robust, making it more powerful than Trend Micro and other solutions like CrowdStrike.
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
We backed up the database and completed the recovery with the application, proving it is reliable for disaster recovery.
We support the largest companies in the world and can cater to large environments.
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
The weak point of Trellix Helix Connect is the data storage capacity; more storage must be purchased as the data grows, which is a disadvantage because the cost increases when more space is needed on the cloud.
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
The price is suitable from a perspective of different pricing options.
It is not the cheapest, but also not the most expensive solution.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
Trellix Helix Connect easily integrates with Office 365 and also integrates well with FortiGate, Palo Alto, and Barracuda, especially within AWS environments.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
| Product | Mindshare (%) |
|---|---|
| Trellix Helix Connect | 1.1% |
| ManageEngine Log360 | 1.5% |
| Other | 97.4% |


| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.
Trellix Helix Connect leverages automation with playbooks and AI, enhancing incident management, data correlation, and reducing response times while easing integration and improving threat visibility.
Trellix Helix Connect transforms cyber operations with automated workflows, cutting response times and decreasing analyst fatigue. Its ability to integrate seamlessly with existing infrastructures improves incident handling through advanced AI and data correlation techniques. Quick to implement, it enhances threat visibility, enabling faster incident triage, alert correlation, and threat intelligence integration. While the platform excels in these areas, users have noted areas for enhancement, such as integration with third-party tools, better dashboard functionalities, and reduced false positives. Despite concerns over licensing costs and connectivity issues, Trellix Helix Connect remains a valuable asset for centralized security event management and response automation.
What are the key features of Trellix Helix Connect?Organizations rely on Trellix Helix Connect for centralized correlation and security event management, integrating it with existing tools for streamlined alert management and enhanced cybersecurity measures. It supports tasks like phishing detection, data protection, and endpoint security, essential in industries facing persistent network threats, including managing logs, detecting malware, and automating responses, reducing investigation times and improving notification efficiency.
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