Try our new research platform with insights from 80,000+ expert users

Field Effect MDR vs Trend Micro Managed XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Field Effect MDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Trend Micro Managed XDR
Ranking in Managed Detection and Response (MDR)
18th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Managed Detection and Response (MDR) category, the mindshare of Field Effect MDR is 3.1%, up from 2.5% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Anmol Nagpal - PeerSpot reviewer
Effective MDR with great support and an easy setup
The feature I've found the move valuable is the 24/7 monitoring. We are a small organization that supports a LOT of endpoints and clients. Without this tool, it would be impossible for us to confidently tell clients that we are secure. Alongside this, the ability for Field Effect to make decisions on its own based on what it has learned from all the "training data" that we have provided in the past. It will only get better over time. We have had some false positives; for example, using a legitimate networking scanning tool from the terminal has been blocked. However, we were actually impressed when something so simple was caught!
Nadeem Syed - PeerSpot reviewer
Quick response times enhance client satisfaction while managing multiple security features
On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device security solutions compared to competitors like Symantec or Kaspersky. They lack mobile device management features, despite offering security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The automated response feature is incredibly effective."
"The feature I've found the move valuable is the 24/7 monitoring."
"It is very user-friendly. We have regular reports to see what is going on."
"The most valuable aspect of Field MDR is the comprehensive visibility the solution offers. Most solutions cover the traditional threat landscape of computers, endpoints, servers, etc. However, there are also things happening within the network environment, such as WiFi, mobile, the Internet of Things, smart TVs, video surveillance systems, etc., that have associated vulnerabilities. Most environments do not manage or protect these assets."
"Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention."
"Covalence's cloud protection element has been excellent. A lot of organizations are using 365. It's hard to find a secure solution for protecting accounts. We've gone down the path of trying to utilize other security solutions for that particular area. We've been disappointed and always come back to trying to implement Covalence when we can so we know people are safe."
"The most valuable features are AROs, which provide timely notifications for out-of-compliance or out-of-specification detections."
"The most valuable feature is the network traffic monitoring function."
"The features are such that MDR is a part of XDR, which includes different products."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The response time to any issues is very quick, providing a high level of client satisfaction."
"The most valuable feature of Trend Micro Managed XDR is the console."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
 

Cons

"They could use more third-party integrations with other MSP tools."
"The ConnectWise PSA integration is two-way but does not send our comments back to the Field Effect portal."
"I'd love the price to be a little bit less."
"Because this is a security solution, I would recommend that they extend their support hours, and perhaps for emergencies, even to 24/7 or 24/5."
"I have had a couple of challenges around updates to the agents where it seems it doesn't automatically replace older versions."
"The area where they can make it better is by giving responses to the end-user. For example, when there is an alert to the administrator, I get it. I have to copy and paste everything to everyone... And then I have to follow up with them, and it's a real pain."
"The tagging of ARO closure has room for improvement."
"They put too much detail into the emails."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"There is a need for greater integration of non-Microsoft devices."
"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."
"On the financial side, it is quite expensive."
"The main drawback is the lack of local language support in Oman."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
 

Pricing and Cost Advice

"While the contract duration might change, the pricing remains highly attractive."
"A top-tier competitor to Field Effect in Magic Quadrant that we had been using until our switch to Field Effect was a great product, but each capability had an additional charge. We had to license modules separately, and each of those add-ons had to be added onto its own consumption and agreement. It was a nightmare from a billing perspective because we had multiple agreements, and each one had a jagged anniversary or a renewal anniversary. It was a nightmare, whereas Field Effect MDR is one product."
"Field Effect Covalence's pricing is just right."
"We're currently enrolled in the volume package, which offers tiered pricing based on usage."
"The cost of the solution is high."
"The pricing is comparable to what else is out there."
"While Field Effect Covalence's pricing seems competitive for the market, the biggest hurdle lies in the lack of dedicated security budgets within many organizations."
"It is on the high end, but it is worth it for the service that you get from them."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"Trend Micro's solutions are considerably more expensive than competitors."
"I rate the tool's pricing a six out of ten."
"The solution is cost-effective."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
51%
Retailer
5%
Government
4%
Manufacturing Company
3%
Computer Software Company
17%
Performing Arts
9%
Manufacturing Company
8%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
What needs improvement with Field Effect Covalence?
Some resources lack experience, but issues can be escalated to more knowledgeable contacts. Pricing needed improvement, which was addressed by reducing the buying cost recently. Like any product, s...
What do you like most about Trend Micro Managed XDR?
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
The solution is on the higher side in terms of pricing, and the licensing is per user.
What needs improvement with Trend Micro Managed XDR?
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet....
 

Also Known As

Field Effect Covalence
No data available
 

Overview

 

Sample Customers

Information Not Available
Unigel, DHR Health
Find out what your peers are saying about Field Effect MDR vs. Trend Micro Managed XDR and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.