We performed a comparison between Fidelis Elevate and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The stability is very good."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"NGAV and EDR features are outstanding."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"The solution is stable."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"The product’s most valuable feature is rapid response."
"It is a scalable solution."
"It is stable and scalable. It has good technical support."
"The product's most valuable feature is its ability to view environmental activities."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I haven't seen the use of AI in the solution."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The support needs improvement."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The reports in the endpoint area of Elevate can be improved."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The product's pricing could be less expensive."
"The solution is expensive for customers."
"The reports should be more comprehensive and easier to organize."
"It could be more secure."
"Sophos MDR lacks integration with MDM solutions."
"Sophos MDR's support and basic training of their devices could be improved."
"One of the limitations that we have found is with communications and the languages in different countries."
"Once in a great while, an update fails."
Fidelis Elevate is ranked 25th in Managed Detection and Response (MDR) with 7 reviews while Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 21 reviews. Fidelis Elevate is rated 8.4, while Sophos MDR is rated 8.6. The top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Fidelis Elevate is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, VMware Carbon Black Cloud, Darktrace and Trellix Endpoint Security (ENS), whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Trend Micro Managed XDR and Bitdefender MDR. See our Fidelis Elevate vs. Sophos MDR report.
See our list of best Managed Detection and Response (MDR) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
