Fidelis Elevate and Sophos MDR are contenders in the cybersecurity space. Sophos MDR generally has the upper hand due to its comprehensive features and perceived value for money, but Fidelis Elevate excels in pricing and support.
Features: Fidelis Elevate offers robust integration capabilities, advanced threat detection technology, and a complex spectrum covering various cybersecurity aspects. Sophos MDR is praised for its comprehensive threat hunting, response automation, and centralized management console that integrates multiple functions seamlessly.
Room for Improvement: Fidelis Elevate could enhance its detection algorithms and address existing issues faster as the solution is relatively new. It may also benefit from increased automation. Sophos MDR could improve by offering more economical pricing models, expanding its reports and insights on threats, and further refining its data loss prevention features.
Ease of Deployment and Customer Service: Fidelis Elevate emphasizes straightforward deployment with a focus on integration and support. Sophos MDR provides seamless implementation and is acclaimed for high-quality customer service, ensuring rapid response and continued support.
Pricing and ROI: Fidelis Elevate is known for its competitive pricing and efficient cost structure, providing a strong ROI. Sophos MDR involves a higher initial investment, which is justified by its extensive feature set and potential for long-term ROI advantages. While Fidelis provides more economical options, Sophos appeals to those willing to invest upfront for a richer feature experience.
It allows them to have access to a SOC-like service without the associated costs.
On average, these claims are 97.5% lower compared to those relying solely on endpoint protection.
Sophos offers different support levels depending on the severity of the issues, which ensures timely assistance.
I would rate the technical support by Sophos at nine point five out of ten.
Users have noted that the solution can easily scale to accommodate an increasing number of protected devices without the need for redeployment.
Sophos MDR seems to have no limitations on scalability.
Overall, the stability of Sophos MDR is a strong point, contributing to its effectiveness in managing real-time threats and maintaining a secure environment.
I would rate the stability as very reliable.
Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service.
The solution is cost-efficient, especially for small customers who cannot justify the expense of setting up an internal SOC.
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten.
The important features of Sophos MDR include detection and response capabilities.
The most valuable feature of Sophos MDR is that it offers a monitoring service directly from the OEM, which is beneficial for SMB customers who cannot afford a SOC.
| Product | Market Share (%) |
|---|---|
| Sophos MDR | 5.9% |
| Fidelis Elevate | 0.5% |
| Other | 93.6% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.
Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.
With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.
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