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F5 BIG-IP Access Policy Manager (APM) vs Symantec Proxy comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
F5 BIG-IP Access Policy Manager offers cost savings, quick ROI, and enhances security by ensuring crucial access and reducing costs.
Sentiment score
6.2
Users find Symantec Proxy beneficial for security but costly for small businesses, with mixed opinions on ROI.
For supercritical businesses, there should be a return on investment due to the enhanced security features and resilience.
Network Security Consultant at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
6.8
F5 BIG-IP APM customer service receives mixed reviews, with some praising responsiveness and others citing delays and communication issues.
Sentiment score
4.9
Symantec Proxy support varies post-Broadcom, with mixed reviews on response time, expertise, and improvement efforts acknowledged by users.
Most of the technical support is managed in-house due to our extensive experience with F5 products.
Business Development Manager at Pylones
Even if they respond, they don't update me with the process or what's going on.
Professional Services Specialist at a security firm with 51-200 employees
F5 technical support is responsive and helpful.
Solutions Manager at Macroview Telecom Limited
Support services are lagging and not very responsive.
Network Security Consultant at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
F5 BIG-IP APM scales for diverse deployments, offering flexibility and effective tools, though hardware limitations might challenge scalability.
Sentiment score
7.4
Symantec Proxy is generally scalable, with cloud setups preferred for ease, handling varying users well but needing model updates.
The product's flexibility and company culture contribute to resolving these challenges.
Business Development Manager at Pylones
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
Solutions Manager at Macroview Telecom Limited
 

Stability Issues

Sentiment score
7.9
F5 BIG-IP APM is praised for reliability, performance, and minimal bugs, with minor suggestions for log clarity improvement.
Sentiment score
7.4
Symantec Proxy is stable and reliable, but some users report glitches, hardware issues, and occasional high latency.
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Solutions Manager at Macroview Telecom Limited
Sometimes, the logs are not quite informational or easy to understand.
Professional Services Specialist at a security firm with 51-200 employees
Stability depends on the platform on which it is deployed and the number of users.
Network Security Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

F5 BIG-IP APM requires improvements in pricing, cloud integration, user interface, documentation, support, and additional features for enhanced performance.
Symantec Proxy struggles with SSL inspection, user interface, performance, and needs improvements in security features and AI capabilities.
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
Professional Services Specialist at a security firm with 51-200 employees
The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5.
Business Development Manager at Pylones
The ability to run the Anycast feature would be valuable, as the current solution only operates on-premises.
Senior Cyber Security Consultant at KoçSistem
The product needs improvement in support services, as they are lagging and not very responsive when we raise concerns or queries, especially in terms of significant impact.
Network Security Consultant at a financial services firm with 10,001+ employees
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and enhancing preference setting.
Head of IT, Infrastructure, DevOps & Cyber Unit at a financial services firm with 201-500 employees
 

Setup Cost

F5 BIG-IP APM is costly but valued for high performance, with unpredictable cloud pricing and additional fees for features.
Symantec Proxy is seen as costly, with complex renewals and significant financial commitment, prompting users to explore alternatives.
F5 products are more expensive than other solutions but are valued for their quality and reliability.
Business Development Manager at Pylones
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determine the exact cost for the proxy component.
Head of IT, Infrastructure, DevOps & Cyber Unit at a financial services firm with 201-500 employees
 

Valuable Features

F5 BIG-IP APM offers secure remote access with SSL VPN, multi-factor authentication, and comprehensive integration and security features.
Symantec Proxy offers caching, URL filtering, policy creation, and advanced security features, highly regarded for ease, stability, and integration.
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
Solutions Manager at Macroview Telecom Limited
It provides robust security and offers integration with multi-factor authentication systems, which is crucial for an organization's security policy.
Business Development Manager at Pylones
F5 BIG-IP Access Policy Manager (APM) provides excellent WAF and bot defense solutions.
Senior Cyber Security Consultant at KoçSistem
The integration with FireGlass has been essential since both solutions are from Broadcom, enhancing compatibility.
Head of IT, Infrastructure, DevOps & Cyber Unit at a financial services firm with 201-500 employees
The most valuable features are content inspection, caching, SSL encryption, decryption, WAN optimization, and more.
Network Security Consultant at a financial services firm with 10,001+ employees
 

Categories and Ranking

F5 BIG-IP Access Policy Man...
Ranking in Secure Web Gateways (SWG)
18th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Network Access Control (NAC) (11th), SSL VPN (7th), Remote Access (18th), Access Management (14th)
Symantec Proxy
Ranking in Secure Web Gateways (SWG)
15th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of F5 BIG-IP Access Policy Manager (APM) is 1.4%, up from 1.3% compared to the previous year. The mindshare of Symantec Proxy is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Symantec Proxy1.7%
F5 BIG-IP Access Policy Manager (APM)1.4%
Other96.9%
Secure Web Gateways (SWG)
 

Featured Reviews

Senior Cyber Security Consultant at KoçSistem
Has provided reliable policy controls and secure web access for large enterprises
I consider Cloudflare when evaluating centralized access control features; Cloudflare utilizes multi-factor authentication and full API support, while F5 BIG-IP Access Policy Manager (APM) needs to enhance its API support. I recommend F5 BIG-IP Access Policy Manager (APM) for large companies such as Tüpraş and Ford. Tüpraş is one of the biggest companies in Turkey, along with other customers such as Tofaş, Euroko, Koç Holding, and more. For on-premises deployment, I would rate it a 10. For cloud deployment, I would rate it a seven. I primarily use it on-premises. I rate F5 BIG-IP Access Policy Manager (APM) eight out of ten.
Ganesh Basappa - PeerSpot reviewer
Network Security Consultant at a financial services firm with 10,001+ employees
Granular control for web traffic with enhanced content inspection, but support needs improvement
There are many use cases in terms of content inspection, such as having granular control for file type extensions when trying to download file types by default. It depends on the requirements, and based on that, we customize policies. We have deployed it in an Azure infrastructure, and we have…
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Government
8%
Construction Company
7%
Financial Services Firm
27%
Outsourcing Company
8%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise9
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for F5 BIG-IP Access Policy Manager (APM)?
F5 products are more expensive than other solutions but are valued for their quality and reliability, akin to purchasing a Bentley as opposed to an Audi.
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
F5 BIG-IP Access Policy Manager (APM) is not user-friendly and operates slowly. Additional features for architecture such as Anycast would be beneficial. The ability to run the Anycast feature woul...
What is your primary use case for F5 BIG-IP Access Policy Manager (APM)?
I am using F5 BIG-IP Access Policy Manager (APM) along with Bot Management, API Gateway, API Security, and F5 Cloud. I am using F5 Advanced WAF, but I switch between ZTNA solutions such as FortiSAS...
What is your experience regarding pricing and costs for Symantec Proxy?
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determine the exact cost for the proxy component. Forcepoint sold only proxies, which w...
What needs improvement with Symantec Proxy?
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and enhancing preference setting. These would make the tool more effective.
What is your primary use case for Symantec Proxy?
I use Symantec Proxy for surfing the internet from internal to external networks. My endpoints do not have direct access to the internet, and if they need to access it, the proxy is used for that r...
 

Also Known As

F5 Access Policy Manager
Blue Coat Encrypted Traffic Management, ProxySG Appliance
 

Overview

 

Sample Customers

City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Jefferies
Find out what your peers are saying about F5 BIG-IP Access Policy Manager (APM) vs. Symantec Proxy and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.