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ExtraHop Reveal(x) for IT Operations vs SCOM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
71st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (11th), IT Operations Analytics (13th), Network Packet Capture (6th)
SCOM
Ranking in Network Monitoring Software
24th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (4th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.6% compared to the previous year. The mindshare of SCOM is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.4%
ExtraHop Reveal(x) for IT Operations0.6%
Other98.0%
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"It gives you full 360-degree visibility into your entire infrastructure."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
"We have been able to improve the mean time to resolution by several hours in some cases."
"SCOM is a very powerful tool if deployed and eventually maintained correctly."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"It's easy to use."
"In every case so far we managed to move from a slow reactive type of non-monitoring toward a proactive monitoring for different layers within the organization and real insights into their IT environment from different angles."
"Being able to make and customize management packs and send out notifications is very valuable."
"It is a user-friendly product that requires almost no maintenance."
"If I have to choose any one product for server monitoring to take care of all aspects of monitoring out of the box, SCOM is number one."
 

Cons

"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"The solution could get more aggressive in the discounting of the overall cost."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"Additional out-of-the-box solutions and use cases would be nice."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"My advice to people who are looking for a solution like SCOM would actually be to advise them to move from licensed software to open-source."
"Overall, I find that this is a good solution but the presentation layer is really bad."
"At this point, only monitoring a network device is not good enough."
"It would be a much better product if Microsoft provided management packs with the product."
"This product has room for improvement in the way that it is administered."
"SCOM server needs periodic maintenance to make sure the disk/database has enough space and a lot of alerts across a big environment might come fairly quickly."
 

Pricing and Cost Advice

"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"We have to pay for a license and the price is fine for us."
"We have an enterprise agreement that includes this product as part of it."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"Our Enterprise Agreement includes the price."
"SCOM's pricing is average."
"The pricing is good, and it's part of their system center suite."
"Our licensing fees are approximately $30 per user, per month."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
11%
Construction Company
11%
Healthcare Company
9%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Dialog Telekom
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. SCOM and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.