ExtraHop Reveal(x) for IT Operations vs Icinga comparison

ExtraHop Networks and Icinga are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #72, while Icinga is ranked #15 with an average rating of 7.7. ExtraHop Networks holds a 0.5% mindshare in NMS, compared to Icinga’s 3.4% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 85% of Icinga users who would recommend it.

ExtraHop Reveal(x) for IT O...

Read 8 ExtraHop Reveal(x) for IT Operations reviews

1,053 Views
586 Comparison Views

100% willing to recommend

Icinga

Read 17 Icinga reviews

3,477 Views
3,086 Comparison Views

85% willing to recommend

ExtraHop Reveal(x) for IT O...

Icinga

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) for IT Operations and Icinga are competitors in the IT operations management category. Icinga appears to have the upper hand due to its comprehensive monitoring and alerting capabilities despite ExtraHop's edge in certain advanced analytical features.

Features: ExtraHop Reveal(x) provides network traffic analysis, real-time visibility, and threat detection capabilities. Icinga is known for infrastructure monitoring, customizable dashboards, and effective alerting systems.

Room for Improvement: ExtraHop could enhance integration capabilities, improve user interface complexity, and expand third-party plugin support. Icinga may benefit from simplifying deployment processes, enhancing advanced analytics features, and offering more dedicated technical support options.

Ease of Deployment and Customer Service: Icinga presents a flexible open-source platform that can be complex to deploy, but it offers extensive documentation and community support. ExtraHop Reveal(x) offers a straightforward deployment process with dedicated support, beneficial for organizations seeking direct assistance.

Pricing and ROI: ExtraHop Reveal(x) entails higher upfront costs due to its enterprise-level capabilities and dedicated support. Icinga offers a lower-cost setup with its open-source nature, providing ROI through custom configurations, appealing to cost-sensitive environments.

To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. Icinga Report (Updated: April 2025).

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. Icinga

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

72nd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (12th), IT Operations Analytics (15th), Network Packet Capture (7th)

Icinga

Ranking in Network Monitoring Software

15th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Server Monitoring (7th), IT Infrastructure Monitoring (14th), Cloud Monitoring Software (15th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.5%, down from 0.6% compared to the previous year. The mindshare of Icinga is 3.4%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

"Wire data analytics."

"Not only can you look at the protocol import level. It also has a live PCAP analysis."

"There are many valuable features in this product, but probably the biggest is the customization capability it has."

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."

"The apply rules feature saves a lot of time."

"An affordable solution for small organizations to do basic network monitoring."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"Macros and the ability to connect it to Google Maps are valuable features."

"We have found the solution to be stable."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

More Icinga pros

Cons

"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"Network visibility is something that needs to be improved."

"They either have to go broad or decide what their bread and butter is and get really good at that."

"This solution would be improved if it had the ability to retain data longer."

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"The tool currently fails to provide notifications to users."

"One of the areas that are frustrating is remote monitoring for more than one machine."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

More Icinga cons

Pricing and Cost Advice

"The pricing is fair considering the value provided."

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"The product is inexpensive compared to other DBM products."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The solution is cheap."

"We're using the free version of Icinga."

"It's an open-source solution."

"This is an open-source solution with paid support."

"The solution is free to use."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

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Top Industries

By visitors reading reviews

Educational Organization

50%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Computer Software Company

14%

Comms Service Provider

11%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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Earn 20 points

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

See all answers

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

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What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

See all answers

Comparisons

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Devo vs ExtraHop Reveal(x) for IT Operations

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Splunk Enterprise Security vs ExtraHop Reveal(x) for IT Operations

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Nagios XI vs Icinga

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Centreon vs Icinga

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Product Reports

Buyer's Guide

ExtraHop Reveal(x) for IT Operations

May 2025

ExtraHop Reveal(x) for IT Operations report

Download ExtraHop Reveal(x) for IT Operations product report

Buyer's Guide

Icinga

May 2025

Download Icinga product report

Also Known As

No data available

Icinga Cloud Monitoring

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?

Event Handler: Facilitates automatic self-healing of systems.
Extensive Plugin Library: Offers a wide range of plugins for monitoring.
Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
Open-Source Nature: Free to use, modify, and distribute.
Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
Custom Plugins: Users can create and integrate their own plugins.
Stability and Scalability: Provides reliable performance across different scale infrastructures.

What are the benefits or ROI to look for when evaluating Icinga?

Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
High Customization: Offers flexibility for diverse monitoring needs.
Automated Alerting: Reduces manual effort and improves response times.
Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Icinga

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. Icinga

April 2025

Free Report: ExtraHop Reveal(x) for IT Operations vs. Icinga

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