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ExtraHop Reveal(x) for IT Operations vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
71st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)
Icinga
Ranking in Network Monitoring Software
27th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (12th), IT Infrastructure Monitoring (31st), Cloud Monitoring Software (26th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.7%, up from 0.5% compared to the previous year. The mindshare of Icinga is 1.3%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Icinga1.3%
ExtraHop Reveal(x) for IT Operations0.7%
Other98.0%
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
Harrison Bulley - PeerSpot reviewer
Senior Infrastructure Engineer at Net Consulting
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"Wire data analytics."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"This is a must-try product."
"It gives you full 360-degree visibility into your entire infrastructure."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"People should know that it is simple and advanced."
"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."
"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
 

Cons

"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"This solution would be improved if it had the ability to retain data longer."
"The solution could get more aggressive in the discounting of the overall cost."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"Network visibility is something that needs to be improved."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"We have found some problems with Nagios, and support isn't very responsive."
"Sometimes, it is very hard to keep an overview of what's happening."
"The connection between Icinga and Icinga Web."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"Network Discovery capabilities would be extremely helpful."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"Icinga’s automation could be improved."
 

Pricing and Cost Advice

"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The solution is free to use."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"It's an open-source solution."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"The solution is cheap."
"The product is inexpensive compared to other DBM products."
"This is an open-source solution with paid support."
"We're using the free version of Icinga."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Construction Company
8%
Computer Software Company
7%
Educational Organization
7%
Educational Organization
14%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What is your primary use case for Icinga?
We use Icinga as a monitoring solution to monitor customers' infrastructures. We work as a managed service provider, so we offer monitoring and many other services to our customers. So we use it in...
 

Also Known As

No data available
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. Icinga and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.