ExtraHop Reveal(x) for IT Operations vs Icinga comparison

ExtraHop Reveal(x) for IT O...

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) for IT Operations and Icinga are competitors in the IT operations management category. Icinga appears to have the upper hand due to its comprehensive monitoring and alerting capabilities despite ExtraHop's edge in certain advanced analytical features.

Features: ExtraHop Reveal(x) provides network traffic analysis, real-time visibility, and threat detection capabilities. Icinga is known for infrastructure monitoring, customizable dashboards, and effective alerting systems.

Room for Improvement: ExtraHop could enhance integration capabilities, improve user interface complexity, and expand third-party plugin support. Icinga may benefit from simplifying deployment processes, enhancing advanced analytics features, and offering more dedicated technical support options.

Ease of Deployment and Customer Service: Icinga presents a flexible open-source platform that can be complex to deploy, but it offers extensive documentation and community support. ExtraHop Reveal(x) offers a straightforward deployment process with dedicated support, beneficial for organizations seeking direct assistance.

Pricing and ROI: ExtraHop Reveal(x) entails higher upfront costs due to its enterprise-level capabilities and dedicated support. Icinga offers a lower-cost setup with its open-source nature, providing ROI through custom configurations, appealing to cost-sensitive environments.

To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. Icinga Report (Updated: March 2026).

ExtraHop Reveal(x) for IT Operations vs. Icinga

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

73rd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)

Icinga

Ranking in Network Monitoring Software

26th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Server Monitoring (14th), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (24th)

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. The mindshare of Icinga is 1.5%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Icinga	1.5%
ExtraHop Reveal(x) for IT Operations	0.6%
Other	97.9%

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

"ExtraHop is far ahead of anything comparable in the industry."

"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"

"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."

"Not only can you look at the protocol import level. It also has a live PCAP analysis."

"Wire data analytics."

More ExtraHop Reveal(x) for IT Operations pros

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."

"I would recommend Icinga; it's an open-source solution, it's quite easy and simple to use, and checks can be run with Python code and Shell Script code."

"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."

More Icinga pros

Cons

"This solution would be improved if it had the ability to retain data longer."

"The solution could get more aggressive in the discounting of the overall cost."

"This solution would be improved if it had the ability to retain data longer."

"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."

"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."

"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"They either have to go broad or decide what their bread and butter is and get really good at that."

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

More ExtraHop Reveal(x) for IT Operations cons

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

"Sometimes, it is very hard to keep an overview of what's happening."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"One of the areas that are frustrating is remote monitoring for more than one machine."

"Network Discovery capabilities would be extremely helpful."

More Icinga cons

Pricing and Cost Advice

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"The pricing is fair considering the value provided."

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"It's an open-source solution."

"The solution is free to use."

"This is an open-source solution with paid support."

"The product is inexpensive compared to other DBM products."

"We're using the free version of Icinga."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The solution is cheap."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

10%

Construction Company

Educational Organization

15%

Comms Service Provider

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

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What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

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What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

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What is your primary use case for Icinga?

We use Icinga as a monitoring solution to monitor customers' infrastructures. We work as a managed service provider, so we offer monitoring and many other services to our customers. So we use it in...

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Product Reports

ExtraHop Reveal(x) for IT Operations

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ExtraHop Reveal(x) for IT Operations report

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Also Known As

No data available

Icinga Cloud Monitoring

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

ExtraHop Reveal(x) for IT Operations vs. Icinga