ExtraHop Reveal(x) for IT Operations vs Icinga comparison

ExtraHop Reveal(x) for IT O...

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) for IT Operations and Icinga are competitors in the IT operations management category. Icinga appears to have the upper hand due to its comprehensive monitoring and alerting capabilities despite ExtraHop's edge in certain advanced analytical features.

Features: ExtraHop Reveal(x) provides network traffic analysis, real-time visibility, and threat detection capabilities. Icinga is known for infrastructure monitoring, customizable dashboards, and effective alerting systems.

Room for Improvement: ExtraHop could enhance integration capabilities, improve user interface complexity, and expand third-party plugin support. Icinga may benefit from simplifying deployment processes, enhancing advanced analytics features, and offering more dedicated technical support options.

Ease of Deployment and Customer Service: Icinga presents a flexible open-source platform that can be complex to deploy, but it offers extensive documentation and community support. ExtraHop Reveal(x) offers a straightforward deployment process with dedicated support, beneficial for organizations seeking direct assistance.

Pricing and ROI: ExtraHop Reveal(x) entails higher upfront costs due to its enterprise-level capabilities and dedicated support. Icinga offers a lower-cost setup with its open-source nature, providing ROI through custom configurations, appealing to cost-sensitive environments.

To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. Icinga Report (Updated: June 2026).

ExtraHop Reveal(x) for IT Operations vs. Icinga

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Helped 903,067 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

71st

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (10th), IT Operations Analytics (13th), Network Packet Capture (6th)

Icinga

Ranking in Network Monitoring Software

40th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Server Monitoring (16th), IT Infrastructure Monitoring (47th), Cloud Monitoring Software (31st)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. The mindshare of Icinga is 1.2%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Icinga	1.2%
ExtraHop Reveal(x) for IT Operations	0.6%
Other	98.2%

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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reviewer2292201

Innovation Service Manager at a tech services company with 201-500 employees

Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect

It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Wire data analytics."

"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."

"There are many valuable features in this product, but probably the biggest is the customization capability it has."

"We have been able to improve the mean time to resolution by several hours in some cases."

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"ExtraHop is far ahead of anything comparable in the industry."

"This is a must-try product."

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

More ExtraHop Reveal(x) for IT Operations pros

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."

"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

"I use it for monitoring infrastructure and it was very good for that issue."

More Icinga pros

Cons

"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."

"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"The improvement that would make the most impact would be expanding on the new EXA big data back end."

"This solution would be improved if it had the ability to retain data longer."

"The solution could get more aggressive in the discounting of the overall cost."

"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

"Additional out-of-the-box solutions and use cases would be nice."

More ExtraHop Reveal(x) for IT Operations cons

"Sometimes, it is very hard to keep an overview of what's happening."

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

"We have found some problems with Nagios, and support isn't very responsive."

"The user interface should be improved."

"The tool currently fails to provide notifications to users."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

More Icinga cons

Pricing and Cost Advice

"The pricing is fair considering the value provided."

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"The solution is cheap."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"This is an open-source solution with paid support."

"The solution is free to use."

"The product is inexpensive compared to other DBM products."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"It's an open-source solution."

"We're using the free version of Icinga."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Construction Company

13%

Healthcare Company

Computer Software Company

Educational Organization

14%

Financial Services Firm

11%

Comms Service Provider

10%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	8

Comparisons

ExtremeAnalytics vs ExtraHop Reveal(x) for IT Operations

Compared 6% of the time

Splunk Observability Cloud vs ExtraHop Reveal(x) for IT Operations

Compared 5% of the time

gen-E vs ExtraHop Reveal(x) for IT Operations

Compared 5% of the time

Glassbeam vs ExtraHop Reveal(x) for IT Operations

Compared 5% of the time

Splunk AppDynamics vs ExtraHop Reveal(x) for IT Operations

Compared 5% of the time

More ExtraHop Reveal(x) for IT Operations Competitors

Zabbix vs Icinga

Compared 10% of the time

Checkmk vs Icinga

Compared 7% of the time

Nagios XI vs Icinga

Compared 5% of the time

SolarWinds Server and Application Monitor vs Icinga

Compared 5% of the time

Nagios Core vs Icinga

Compared 4% of the time

More Icinga Competitors

Product Reports

ExtraHop Reveal(x) for IT Operations

Download ExtraHop Reveal(x) for IT Operations product report

ExtraHop Reveal(x) for IT Operations report

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Also Known As

No data available

Icinga Cloud Monitoring

Overview

ExtraHop Reveal(x) for IT Operations leverages wire data analytics to provide valuable insights across all network layers. Offering auto-discovery, live PCAP analysis, and customizable dashboards, it empowers IT teams with enhanced application analysis and security detections.

Focusing on wire data analytics from Layer 2 to Layer 7, ExtraHop Reveal(x) delivers application analysis, security anomaly monitoring, and real-time traffic analysis. With plug-and-play deployment and minimal administration, it facilitates seamless integration. Users benefit from its comprehensive network performance evaluation, insightful network topology mapping, and capabilities like auto-discovery. Despite room for enhancement in industry-specific solutions, visualizations, and security features, its extensive programmability supports diverse IT operations needs. It is perfect for monitoring enterprise applications and ensuring efficient network security and operations.

What are the key features of ExtraHop Reveal(x) for IT Operations?

Wire Data Analytics: Analyzes data from Layer 2 to 7 for comprehensive insights into network performance.
Application Analysis: Offers deep analysis of applications to optimize performance and resolve issues quickly.
Security Detections: Provides robust anomaly detection for enhanced network security.
Customizable Dashboards: Users can tailor dashboards for specific monitoring needs.
Plug-and-Play Deployment: Ensures easy setup and integration with existing infrastructure.

What benefits and ROI should users look for in reviews?

Network Performance Insights: Provides detailed insights to improve network efficiency and performance.
Real-Time Traffic Analysis: Enables quick response to network anomalies with real-time data.
Enhanced Security Monitoring: Strengthens security through comprehensive anomaly detection.
Efficient Problem Resolution: Facilitates identification of root causes for rapid issue resolution.
Reduced Administrative Overhead: Requires minimal administration with an easy-to-deploy configuration.

ExtraHop Reveal(x) is implemented in industries requiring detailed IT infrastructure monitoring, enterprise application tracking, and network security evaluation. It aids in identifying device misconfigurations, vulnerabilities, and analyzing IT component interactions to ensure secure and efficient operations.

ExtraHop Networks

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

ExtraHop Reveal(x) for IT Operations vs. Icinga