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Exabeam vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Exabeam Fusion SIEM offers financial institutions cost savings, enhanced security, and strong ROI, though specific pricing is unknown.
Sentiment score
5.4
Splunk SOAR offers varied ROI, with benefits like reduced costs and automation but requires time for full realization.
Exabeam offers more machine learning models that detect anomalies.
We've seen a decrease in false positives and a significant increase in our containment.
 

Customer Service

Sentiment score
6.3
Exabeam's customer service garners mixed reviews, with varied responses on responsiveness, efficiency, and support quality across regions.
Sentiment score
6.5
Since Splunk's acquisition, SOAR support improved with strong documentation; response times vary, but IT support is praised.
Even with TAM support from Exabeam, many issues go unresolved.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Splunk's technical support is very good and generally not needed often due to the stable environment.
My experience with the technical support by Splunk has been quite positive
 

Scalability Issues

Sentiment score
7.2
Exabeam scales well for enterprise use, despite some latency issues and slowdowns with increased filtering criteria.
Sentiment score
6.6
Splunk SOAR is scalable and flexible, handling large infrastructures well, with minor scaling issues, preferred by big organizations.
It can be extended and adapted as necessary.
Splunk SOAR has the ability to scale quite significantly.
 

Stability Issues

Sentiment score
7.2
Exabeam is stable with high ratings, though some users face processing delays and downtime affecting SOC monitoring.
Sentiment score
7.3
Splunk SOAR is highly stable and reliable, with occasional compatibility and update challenges, rated 7-9 out of 10 by users.
These problems were not frequent, and the last six to eight months have been stable.
We have not experienced any downtime, crashes, or performance issues.
Splunk SOAR provides a stable environment and technology.
It's been pretty reliable.
 

Room For Improvement

Exabeam needs better flexibility, integration, clearer documentation, enhanced dashboards, faster support, improved UI, and reduced false positives.
Splunk SOAR faces integration, automation, and customization challenges, with user interface, support, and documentation needing improvements; pricing concerns persist.
I have explored the SaaS version; it offers many new features.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
Splunk SOAR does not help me reduce my security event volume; in fact, it makes them massive.
 

Setup Cost

Exabeam offers reasonable pricing with flexible models, though not the cheapest, it's competitively priced compared to some competitors.
Splunk SOAR's licensing model is consumption-based, expensive for smaller firms, but valued by larger enterprises for its integration.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
The solution is free for us, which is a beneficial aspect.
Splunk SOAR is affordable cost-wise only.
 

Valuable Features

Exabeam excels with advanced analytics, intuitive interface, seamless integration, automation, and machine learning for enhanced security and ease of use.
Splunk SOAR provides risk-based access, automation, customizable playbooks, seamless integrations, and enhanced threat management for efficient security operations.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market.
The customization of the playbook in Splunk SOAR is very beneficial.
 

Categories and Ranking

Exabeam
Ranking in Security Orchestration Automation and Response (SOAR)
13th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Security Information and Event Management (SIEM) (20th), User Entity Behavior Analytics (UEBA) (2nd), Security Incident Response (6th), Threat Intelligence Platforms (TIP) (13th), AI-Powered Cybersecurity Platforms (11th)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Exabeam is 2.2%, up from 1.9% compared to the previous year. The mindshare of Splunk SOAR is 7.7%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Splunk SOAR7.7%
Exabeam2.2%
Other90.1%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Stephen-Armstrong - PeerSpot reviewer
The SIEM provides a user-friendly UI experience
When events come into the system, the dashboard categorizes them by the highest risk score, not when they appear on the system. When you've got multiple ongoing incidents you can only see the highest risk score at the top of the list rather than the most recent detection. Exabeam's reporting dashboard could have included a filtering option to filter by the most recent detection.
Mack Scott - PeerSpot reviewer
Improves response time by consolidating tools and automating threat detection
I haven't gone too far into it to see anything that needs improvement yet. We can likely include some features related to the integration with on-premises resources, rather than focusing solely on the existing automation. These are the additional features that could be included in the future. Splunk's Unified Platform does help consolidate networking security and IT observability tools. They should integrate Splunk Enterprise Security better into Splunk Cloud.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Government
6%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise30
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I do not have much information about the pricing. However, I am aware that Exabeam is cheaper than Palo Alto based on discussions in meetings.
What needs improvement with Exabeam Fusion SIEM?
We use the on-prem Exabeam product and face limitations using the web UI and administration of custom models and rules. I have explored the SaaS version; it offers many new features. We are conside...
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I don't have experience with costs; management handles that aspect.
What needs improvement with Splunk Phantom?
I'm not an expert on Splunk SOAR, but I'm sure our team members know what areas could be improved. I haven't spoken to them specifically about what could be improved or what they would want Splunk ...
 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

Hulu, ADP, Safeway, BBCN Bank
Recorded Future, Blackstone
Find out what your peers are saying about Exabeam vs. Splunk SOAR and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.