Exabeam and Splunk SOAR are pivotal players in the security operations domain. Splunk SOAR slightly edges out due to its superior integration flexibility and comprehensive automation features.
Features: Exabeam provides advanced analytics, timeline-based analysis, and a user-friendly dashboard. Its machine learning features elevate its behavioral analytics capabilities. Splunk SOAR stands out with its customizable playbooks, integration capabilities with major tools like Salesforce and Microsoft Outlook, and robust automation features that streamline data flow and user experience.
Room for Improvement: Exabeam needs to enhance flexibility, response times in customer support, and network visibility. It also requires improvements in flow analysis, dashboard customization, and API documentation. Splunk SOAR could improve in its integration with identity management solutions and version control for applications, along with better automation features and pricing strategies for smaller customers.
Ease of Deployment and Customer Service: Exabeam sees frequent deployment in on-premises and public cloud environments, whereas Splunk SOAR is more common in hybrid cloud setups. Exabeam's technical support is good but could improve in timeliness, while Splunk SOAR's support varies in quality, which may be a concern for extensive implementations.
Pricing and ROI: Exabeam is generally seen as reasonably priced with a solid ROI attributed to its tool consolidation and expense reduction. However, some perceive it as expensive. Splunk SOAR is noted for its higher pricing but delivers significant value due to its high performance and feature set. Its subscription model is considered costly but valuable when leveraging automation capabilities.
Exabeam offers more machine learning models that detect anomalies.
Even with TAM support from Exabeam, many issues go unresolved.
Splunk's technical support is very good and generally not needed often due to the stable environment.
It can be extended and adapted as necessary.
These problems were not frequent, and the last six to eight months have been stable.
Splunk SOAR provides a stable environment and technology.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
I have explored the SaaS version; it offers many new features.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk SOAR is affordable cost-wise only.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
The stable environment and the community provide strong support, reducing the need for technical support.
Exabeam Fusion is a cloud-delivered solution that that enables you to:
-Leverage turnkey threat detection, investigation, and response
-Collect, search and enhance data from anywhere
-Detect threats missed by other tools, using market-leading behavior analytics
-Achieve successful SecOps outcomes with prescriptive, threat-centric use case packages
-Enhance productivity and reduce response times with automation
-Meet regulatory compliance and audit requirements with ease
Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.
Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.
Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.
Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.
Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.
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