

Vectra AI and ESET PROTECT Enterprise are prominent in the cybersecurity solutions category. ESET PROTECT Enterprise appears to have the upper hand due to its comprehensive features and cost-effectiveness, despite Vectra AI's strong customer support and intuitive integration.
Features: Vectra AI is valued for its advanced network detection and response capabilities, strong AI-driven threat intelligence, and proactive threat hunting. ESET PROTECT Enterprise is noted for its robust endpoint protection, comprehensive threat intelligence, and wide range of cybersecurity features.
Room for Improvement: Vectra AI could enhance its integration flexibility, reporting features, and continues to refine existing strengths. ESET PROTECT Enterprise has room for improvement in cloud management, policy deployment processes, and targets technological advancements.
Ease of Deployment and Customer Service: Vectra AI is praised for its straightforward deployment and effective customer support leading to an efficient startup experience. ESET PROTECT Enterprise has a more complex deployment but benefits from detailed documentation.
Pricing and ROI: Vectra AI incurs higher setup costs but provides significant ROI through its AI capabilities. ESET PROTECT Enterprise has lower initial costs and offers excellent long-term ROI through its comprehensive security features, appealing to budget-conscious organizations.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
The payback period is roughly six months.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
The support is quite reliable depending on the service engineer assigned.
When I create tickets, the response is fast, and issues are solved promptly.
Customer support receives a rating of nine out of ten due to being very supportive and responding quite efficiently.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
Vectra AI is scalable because it can work through different kinds of solutions and is compatible with all kinds of cloud solutions.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
ExtraHop's ability to decrypt encrypted data is a feature that Vectra AI lacks.
You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end.
All threats, including hacking attempts, should be comprehensively addressed.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
Vectra is cheaper in terms of pricing and features compared to Darktrace.
It is very acceptable when you compare it with Darktrace, for example.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats.
Alert noise was dramatically reduced by nearly 80%, allowing SOC analysts to focus more on true threats, which made them more productive and resulted in higher operational efficiency.
There are extensive out-of-box detection capabilities.
| Product | Market Share (%) |
|---|---|
| Vectra AI | 3.0% |
| ESET PROTECT Enterprise | 1.2% |
| Other | 95.8% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 10 |
| Large Enterprise | 29 |
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
Vectra AI offers advanced hybrid network and identity security, detecting threats traditional tools miss. It uses AI to identify lateral attacks and credential misuse, providing a proactive defense for enterprises.
Vectra AI enhances security by using AI-driven detection across network, cloud, and identity layers, surpassing EDR and SIEMs by offering real-time threat detection. It ensures continuous observability and automates SOC workflows to minimize manual efforts, creating an efficient security environment. Its AI-powered approach significantly reduces noise, focusing on true threats, and provides insights into complex threat landscapes, with seamless integration into environments like EDR and Office 365.
What are Vectra AI's key features?Vectra AI is utilized across industries for comprehensive network and anomaly detection. Organizations deploy it for threat hunting and incident response, monitoring both on-premises and cloud activities. By placing sensors across sites, they optimize security practices and streamline their detection processes.
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