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ESET PROTECT Enterprise vs Vectra AI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
ESET PROTECT Enterprise offers valuable security and protection, recognized for excellent ROI due to effective features and easy installation.
Sentiment score
7.1
Vectra AI enhances security efficiency, reduces threat response times, and offers cost-effective risk management compared to other solutions.
The return on investment is excellent due to its functionality and ease of installation.
 

Customer Service

Sentiment score
8.9
ESET PROTECT Enterprise's customer service is highly rated for knowledgeable, responsive support, offering effective resolutions and valuable promotions.
Sentiment score
8.2
Vectra AI's customer service is responsive, knowledgeable, and generally praised, though complex issues might experience occasional delays.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
They were helpful with billing inquiries and offered promotions and discounts.
The support is quite reliable depending on the service engineer assigned.
When I create tickets, the response is fast, and issues are solved promptly.
 

Scalability Issues

Sentiment score
8.0
ESET PROTECT Enterprise offers excellent scalability for large organizations, efficiently managing many users and endpoints across environments.
Sentiment score
7.5
Vectra AI is scalable and flexible, easily integrating with cloud platforms, but may require planning and can be costly.
It can efficiently scale up to thousands of devices in an organization without issues.
It is better suited for workstations rather than server environments.
 

Stability Issues

Sentiment score
8.1
ESET PROTECT Enterprise is stable and reliable, with minimal issues, effective protection, and efficient support for occasional problems.
Sentiment score
8.0
Vectra AI is praised for stability, requiring minimal maintenance, with efficient updates and quick issue resolution ensuring reliable performance.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
I experience some problems occasionally but have fast support to troubleshoot.
 

Room For Improvement

ESET PROTECT Enterprise struggles with deployment, performance impacts, integration, and user guidance, needing enhancements in management and detection features.
Vectra AI needs better visibility, integration, flexibility, reporting, and customization, plus improved UI, detection accuracy, and endpoint coverage.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
It takes a lot of processing power when the machine is initially booted.
They need to reduce the number of notifications on the endpoints.
ExtraHop's ability to decrypt encrypted data is a feature that Vectra AI lacks.
You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end.
Neither Vectra nor Darktrace have a function like a status health check on my log sources and traffic sources.
 

Setup Cost

ESET PROTECT Enterprise offers cost-effective pricing, competitive licensing, efficiency, and valued affordability compared to similar security solutions.
Vectra AI's pricing varies; it's seen as costly yet competitive for quality, with complex licensing needing simplification.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is reasonable, and I would rate it five on a scale of ten where five is moderate.
Vectra is cheaper in terms of pricing and features compared to Darktrace.
It is very acceptable when you compare it with Darktrace, for example.
 

Valuable Features

ESET PROTECT Enterprise offers robust security, user-friendly management, and efficient performance, even on older hardware, with minimal intervention.
Vectra AI excels in threat detection, risk management, and seamless integration, enhancing security operations with AI-driven insights.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
The main feature of Vectra AI that I find valuable is its focus on the user interface and its approximately two hundred algorithms based on artificial intelligence and machine learning.
There are extensive out-of-box detection capabilities.
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (11th)
Vectra AI
Ranking in Extended Detection and Response (XDR)
15th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (3rd), Network Detection and Response (NDR) (2nd), Identity Threat Detection and Response (ITDR) (10th), AI-Powered Cybersecurity Platforms (6th)
 

Mindshare comparison

As of May 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.3% compared to the previous year. The mindshare of Vectra AI is 3.4%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
Mohammad Alkurdi - PeerSpot reviewer
Innovative detection features enhance monitoring
The advantages of the integration are not entirely out-of-the-box. You have to do it manually. When I'm doing tier response, an out-of-the-box solution is not available. You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end. This is a major consideration about them. The recall feature, if it can be placed in some areas instead of the cloud, and charged for, would be better. Recall the storage where you watch all the traffic, and you can recall it and try to analyze it in the back end. It’s cloud-based. If they offer it on-prem, it would be better. I think they have a solution, but I have never tested it, to be honest with you.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
12%
Government
11%
Financial Services Firm
10%
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers. This is a signif...
What is your primary use case for ESET Protect?
I use ESET PROTECT Enterprise for maximum protection on every computer in my organization. I work in a bank, and our security requirements mandate that we use only on-premise solutions.
What is the biggest difference between Corelight and Vectra AI?
The two platforms take a fundamentally different approach to NDR. Corelight is limited to use cases that require the eventual forwarding of events and parsed data logs to a security team’s SIEM or ...
What do you like most about Vectra AI?
The solution is currently used as a central threat detection and response system.
What is your experience regarding pricing and costs for Vectra AI?
It is very acceptable when you compare it with Darktrace, for example.
 

Also Known As

ESET Protect, ESET File Security
Vectra Networks, Vectra AI NDR
 

Overview

 

Sample Customers

Information Not Available
Tribune Media Group, Barry University, Aruba Networks, Good Technology, Riverbed, Santa Clara University, Securities Exchange, Tri-State Generation and Transmission Association
Find out what your peers are saying about ESET PROTECT Enterprise vs. Vectra AI and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.