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ESET PROTECT Enterprise vs NetWitness NDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
ESET PROTECT Enterprise offers strong returns with effective security, easy installation, and up to 30% cost savings over CrowdStrike.
Sentiment score
8.0
Implementing NetWitness NDR enhances security, improves network visibility, reduces costs, and boosts efficiency and productivity for businesses.
The return on investment is excellent due to its functionality and ease of installation.
Director, Information Technology at Premier Realty Group
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
IT Manager at R K Khanna and Associates
 

Customer Service

Sentiment score
7.9
Customers praise ESET PROTECT Enterprise's support team for being knowledgeable, responsive, and helpful, often rating them 9 or 10.
Sentiment score
7.3
NetWitness NDR's customer service is generally efficient and highly regarded, though some users report occasional slow response times.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
Owner at Octo-Xpressions
My experience with ESET's technical support is positive; the technicians are knowledgeable and responsive.
Chief Information Officer at Cordero y Asociados S.L. - Cordero Informáticos
They are very responsive and help in solving issues quickly.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
 

Scalability Issues

Sentiment score
7.5
ESET PROTECT Enterprise is highly scalable, efficiently expanding to thousands of devices, with performance varying across workstations and servers.
Sentiment score
7.0
NetWitness NDR is scalable for large enterprises, though some users report issues with scalability and agent migration.
It can efficiently scale up to thousands of devices in an organization without issues.
Owner at Octo-Xpressions
I have used many products before, and this solution is definitely scalable.
IT Manager at R K Khanna and Associates
It is better suited for workstations rather than server environments.
Director, Information Technology at Premier Realty Group
 

Stability Issues

Sentiment score
7.4
ESET PROTECT Enterprise operates reliably with minimal maintenance, despite occasional update interruptions and manageable false positives.
Sentiment score
7.7
NetWitness NDR is generally reliable, providing real-time data and stability, though minor technical issues are occasionally reported.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
IT Manager at R K Khanna and Associates
The solution is stable, and I have not encountered any glitches.
Owner at Octo-Xpressions
The solution is very, very stable.
Director, Information Technology at Premier Realty Group
 

Room For Improvement

ESET PROTECT Enterprise needs better deployment, performance, automation, UI clarity, and efficient management, especially for mobile and Mac.
NetWitness NDR requires improvements in UI, scalability, detectability, integration, session times, pricing, training, and features, making it complex and slow.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup.
IT Manager at R K Khanna and Associates
They need to reduce the number of notifications on the endpoints.
Director, Information Technology at Premier Realty Group
 

Setup Cost

ESET PROTECT Enterprise's pricing is seen as cost-effective, offering good value despite being higher than some competitors.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
Comparing it to other solutions in the market, it was slightly higher.
IT Manager at R K Khanna and Associates
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Director, Information Technology at Premier Realty Group
 

Valuable Features

ESET PROTECT Enterprise offers robust security with efficient management, minimal resources, and strong threat detection for online transactions.
NetWitness NDR offers high detection rates, real-time malware response, third-party integration, and a user-friendly, interoperable interface with advanced analytics.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
Owner at Octo-Xpressions
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Director, Information Technology at Premier Realty Group
It is not resource-intensive and is easy to configure and use.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (10th)
NetWitness NDR
Ranking in Extended Detection and Response (XDR)
38th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Endpoint Protection Platform (EPP) (55th), Threat Intelligence Platforms (TIP) (40th), Endpoint Detection and Response (EDR) (57th), Security Orchestration Automation and Response (SOAR) (25th), Network Detection and Response (NDR) (19th)
 

Mindshare comparison

As of January 2026, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 1.2%, up from 0.5% compared to the previous year. The mindshare of NetWitness NDR is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
ESET PROTECT Enterprise1.2%
NetWitness NDR1.3%
Other97.5%
Extended Detection and Response (XDR)
 

Featured Reviews

Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Provides comprehensive monitoring and policy implementation with room for memory optimization
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.
reviewer1799727 - PeerSpot reviewer
Manager, IT Security Operations at a non-profit with 11-50 employees
Reliable and good support but can be expensive
I have no real complaints about the solution. Threat detection could be better. They need to enhance their threat intelligence feeds. We would like to have more IOCs or more trade intelligence to not only rely on the intelligence of the engineer in charge but to have some threat intelligence and some seeds of IOCs and to have the host have some artificial intelligence to reduce the number of false positives. I don't see this solution being very scalable. The solution is pricey.
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
13%
Government
10%
Financial Services Firm
10%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows. In terms of device management, ESET PROTECT Enterprise could i...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely on this antivirus. It also acts as a platform where I can manage all the devices ...
What advice do you have for others considering ESET Protect?
I suggest that other users considering ESET PROTECT Enterprise utilize this platform to manage all their laptops and apply security policies effectively to protect their Windows environments. On a ...
Ask a question
Earn 20 points
 

Also Known As

ESET Protect, ESET File Security
RSA ECAT, NetWitness Network
 

Overview

 

Sample Customers

Information Not Available
ADP, Ameritas, Partners Healthcare
Find out what your peers are saying about ESET PROTECT Enterprise vs. NetWitness NDR and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.