ESET Endpoint Security vs SentinelOne Singularity Complete comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Aug 18, 2022

We performed a comparison between ESET Endpoint Security and SentinelOne based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of both solutions say that their initial setup is easy and straightforward.
  • Features: Users of both products are happy with their stability, scalability, and ease of use.

    ESET Endpoint Security users say its interface and ease of use are excellent. Several users note that its integration capabilities could be better.

    SentinelOne users say it gives robust insight into the endpoints, but some noted that its role-based access could be improved.
  • Pricing: Most users of both products feel that they are reasonably priced.
  • ROI: ESET Endpoint Security users make no mention of ROI, whereas SentinelOne users are very pleased with the ROI.
  • Service and Support: Users of both products report very good support. Multiple SentinelOne users, however, mention that SentinelOne support is the best in the business.

Comparison Results: Both solutions received very positive reviews from users. SentinelOne wins out because of users’ reports of high ROI and advanced customer support.

To learn more, read our detailed ESET Endpoint Security vs. SentinelOne Singularity Complete Report (Updated: March 2023).
685,707 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""The VPN is most valuable. It's the best thing in the market today. We can use two-factor authentication with another platform, and we can authenticate with two-factor.""Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts.""The most valuable feature is signature-based malware detection.""The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected.""Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there.""I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."

More Cisco Secure Endpoint Pros →

"This solution does not slow down your systems. It is very light.""ESET Endpoint Security is stable, I did not have any issues with it.""The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low.""The tools and the features available with this solution are very competitive. It is always updated to prevent upcoming attacks.""The software and hardware inventory that you can create by using the console is valuable. It is also very light on hardware resources.""This solution has a traditional antivirus, I believe that signature-based detection is most valuable.""The product is good and has a good interface.""The stability is great."

More ESET Endpoint Security Pros →

"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring.""The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.""SentinelOne is very simple to install and very simple to manage. It's very aggressive, so it does protection well, and it seems to be stopping attacks that other solutions cannot.""The initial setup is very straightforward and easy.""Their platform is really easy to work with.""It protects your machine, and it does an excellent job using AI to determine an attack and stop the attack. Its most powerful feature is prevention, and it can unwind ransomware activity as well. So, it is a really useful product in that sense.""It is easy to collect and retain logs with SentinelOne.""I like that SentinelOne doesn't use a lot of system resources or make the system slow. It also performs a full scan quickly—within two hours. It has an easy-to-use end-user GUI."

More SentinelOne Singularity Complete Pros →

Cons
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product.""Logging could be better in terms of sending more logs to Cisco Firepower or Cisco ASA. That's an area where it could be made better.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""It could be improved in connection with artificial intelligence and IoT.""They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something.""This product has issues with the number of false positives that it reports.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."

More Cisco Secure Endpoint Cons →

"The adware module could be improved.""We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle.""We do get false positives.""I've had a few other instances where the program stops running, and then you have to restore and reset it.""I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now.""ESET Endpoint Security could improve EDR integration.""The new versions only support no operative systems in Mac and do not support operative systems.""We are looking to move towards an EDR solution rather than EPP. EDR is a solution that can dynamically detect threats based on the process behavior. It would be better if this solution was an EDR and an EPP solution, this would increase security protection."

More ESET Endpoint Security Cons →

"DLP support would be a good addition.""There is room for improvement with the management interface. It could be more user friendly.""They need to improve how we install the software.""It is difficult to manage users in SentinelOne.""The only concern we have is that there are a few features that were not readily available.""We had some stability issues when we started working with SentinelOne.""SentinelOne's phishing feature could be improved.""I would like to see category-based web filtering."

More SentinelOne Singularity Complete Cons →

Pricing and Cost Advice
  • "Licensing fees are on a yearly basis and I am happy with the pricing."
  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • "Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
  • "The price is very fair to the customer."
  • "...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
  • "The pricing and licensing fees are okay."
  • "Because we do see the value of what it's bringing, I think they have priced it well."
  • "The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "The license is annually, and the price is low compared to competitors."
  • "The price of the solution is reasonable compared to the other products out there. It is definitely in line with the competition."
  • "The price is okay and I don't have any issues with it."
  • "The price of the solution is reasonable compared to competitors."
  • "Its price is reasonable."
  • "As is the general rule with anything, the solution could be cheaper."
  • "The price of ESET Endpoint Security is in the middle range of price compared to other solutions. For example, BitDefender can be more expensive."
  • "There is a license required to use ESET Endpoint Security."
  • More ESET Endpoint Security Pricing and Cost Advice →

  • "The licensing is comparable to other solutions in the market. The pricing is competitive."
  • "The pricing is very reasonable."
  • "Its price can be lower because I'm seeing competition from another vendor who beats it on commercials."
  • "The pricing of the solution seems reasonable, we got a discount but it still seems reasonable. The licensing cost is $3 to $4 per endpoint and can be paid monthly or yearly, with the price changing according to commitment."
  • "Just buy the Capture Client and buy the installer itself in a license of 100,000, or whatever is needed. You don't need to invest in any management tools because they are already installed, and maintenance from the client will keep everything up and running."
  • "Its price is per endpoint per year. One of the features of its licensing is that it is a multi-tenanted solution. From an MSSP point of view, if I want to have several different virtual clouds of customers, it is supported natively, which is not the case with, for example, Microsoft Defender. Another nice thing about it is that you can buy one license if you want to. Some vendors insist that you buy 50 or 100, whereas here, you can just buy one."
  • "SentinelOne can cost approximately $70 per device."
  • "Its cost is yearly. It is not much costlier than other leading products available in the market. I would rate it a four out of five in terms of pricing."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is signature-based malware detection.
    Top Answer:Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer:The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks.… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is… more »
    Top Answer:SentinelOne is hands down my recommended solution. SentinelOne has not been breached and offers upto $1,000,000… more »
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Smart Security
    Sentinel Labs, SentinelOne Singularity
    Learn More
    ESET
    Video Not Available
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    ESET Endpoint Security is a comprehensive multilayered solution, combining machine learning and human expertise to deliver the ultimate in protection. The solution is deployed on endpoint devices to prevent file-based malware attacks, detect malicious activity, and provide the investigation and remediation capabilities needed to respond to dynamic security incidents and alerts.

    The technology, which is based in 30+ years of research and innovation, is constantly adjusting and changing to provide the best balance of detection, low false positives and performance.

    ESET endpoint protection products support all OSes including Windows, macOS, Linux and Android.

    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about ESET Endpoint Security
    Learn more about SentinelOne Singularity Complete
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    Top Industries
    REVIEWERS
    Healthcare Company14%
    Comms Service Provider14%
    Government10%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider10%
    Government9%
    Financial Services Firm7%
    REVIEWERS
    Non Tech Company12%
    Financial Services Firm12%
    Media Company6%
    Retailer6%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider18%
    Educational Organization5%
    Retailer5%
    REVIEWERS
    Computer Software Company13%
    Comms Service Provider11%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider10%
    Government6%
    Retailer6%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise22%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise17%
    Large Enterprise55%
    REVIEWERS
    Small Business64%
    Midsize Enterprise18%
    Large Enterprise18%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise20%
    Large Enterprise40%
    REVIEWERS
    Small Business41%
    Midsize Enterprise26%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise19%
    Large Enterprise47%
    Buyer's Guide
    ESET Endpoint Security vs. SentinelOne Singularity Complete
    March 2023
    Find out what your peers are saying about ESET Endpoint Security vs. SentinelOne Singularity Complete and other solutions. Updated: March 2023.
    685,707 professionals have used our research since 2012.

    ESET Endpoint Security is ranked 15th in EPP (Endpoint Protection for Business) with 43 reviews while SentinelOne Singularity Complete is ranked 3rd in EPP (Endpoint Protection for Business) with 55 reviews. ESET Endpoint Security is rated 8.4, while SentinelOne Singularity Complete is rated 8.6. The top reviewer of ESET Endpoint Security writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides deep visibility, helpful and intuitive interface, effectively prevents ransomware attacks ". ESET Endpoint Security is most compared with Microsoft Defender for Endpoint, Sophos Intercept X, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security, whereas SentinelOne Singularity Complete is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Darktrace, Sophos Intercept X and Carbon Black CB Defense. See our ESET Endpoint Security vs. SentinelOne Singularity Complete report.

    See our list of best EPP (Endpoint Protection for Business) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.