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ESET Endpoint Protection Platform vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
Sentiment score
4.5
Organizations report benefits from Trend Micro Deep Security, citing reduced costs, improved efficiency, and threat detection, despite some ongoing assessments.
I saw the return on investment with ESET Endpoint Protection Platform within months.
The management console is very useful and easy to operate, allowing policy deployment in a minimal amount of time.
It adds value by providing centralized control over servers and endpoints.
If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working.
 

Customer Service

Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Sentiment score
7.3
Trend Micro Deep Security offers generally good support with rapid responses, though improvements are needed for complex issues.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Whenever I raise a ticket, whether critical or high priority, their team responds immediately, often over calls, and works towards closing the request with the highest priority.
They have very professional engineers, and they often respond effectively.
A dedicated support engineer will come in within three hours.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Sentiment score
7.6
Trend Micro Deep Security offers seamless scalability, efficient growth adaptation, and ease of deployment for diverse large enterprise environments.
In terms of scalability, I can rate it eight or nine out of ten.
Their support is phenomenal, offering quick assistance.
Trend Micro Deep Security is highly scalable.
In most organizations, they are using a mix of these security solutions.
You can install it on a script basis for Linux and Windows.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Sentiment score
7.7
Trend Micro Deep Security is highly stable and effective in threat protection, with strong support and minimal downtime reported.
In terms of stability, I can rate it at nine out of ten.
It has been extremely stable throughout our usage, with no major disturbances.
Trend Micro Deep Security is very stable and provides protection at all times without issues.
We believe that software works fine until it is patched, managed, or monitored by the IT teams.
 

Room For Improvement

ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
Trend Micro Deep Security needs improvements in integration, compatibility, setup, protection, support, and communication for enhanced user experience.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
User experience improvement is most crucial, along with enhancements in policy management and the accuracy of the IPS, IDS features for real-time protection.
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
 

Setup Cost

ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
Trend Micro Deep Security's pricing is high but justified by extensive features and ease of use for enterprises.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
The pricing is moderate, not expensive or very cheap.
 

Valuable Features

ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
Trend Micro Deep Security offers comprehensive, scalable protection with integration, compliance support, and user-friendly management for hybrid infrastructures.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The primary purpose is to protect computers from viruses and ransomware.
It has multiple security layers, including anti-malware, intrusion prevention, integrity monitoring, web reputation, application control, firewall, and log inspection.
Patching allows us to virtually patch servers without downtime, which is critical given our limited patching windows, and helps prevent servers from being exploited.
It is well-suited for state government customers who require a complete sense of security.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (17th), Advanced Threat Protection (ATP) (15th), Anti-Malware Tools (8th)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
96
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (5th)
 

Mindshare comparison

ESET Endpoint Protection Platform and Trend Micro Deep Security aren’t in the same category and serve different purposes. ESET Endpoint Protection Platform is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 3.0%, down 3.1% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 41.3% mindshare, down 42.1% since last year.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
ESET Endpoint Protection Platform3.0%
Microsoft Defender for Endpoint9.5%
CrowdStrike Falcon7.8%
Other79.7%
Endpoint Protection Platform (EPP)
Virtualization Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Deep Security41.3%
Sophos Virtualization Security18.8%
Juniper vSRX15.2%
Other24.700000000000003%
Virtualization Security
 

Featured Reviews

Manikumar David - PeerSpot reviewer
Faced with deployment challenges but benefits from detailed reporting and cost efficiency
CrowdStrike sits at the kernel level and we don't know how it's operating, but we get the message; however, ESET Endpoint Protection Platform sometimes has issues with policies where users complain about popping up notifications. When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that. The blocking notification in ESET Endpoint Protection Platform comes in when it is installed from the user; it should not disturb them because we are in a domain environment, and sometimes users are not able to bypass or minimize many things they are facing. Additionally, it is not detecting pirated software, which could be a bug. I trust ESET Endpoint Protection Platform, and they should ensure that software with bugs are not getting through. While it is cheap, ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance. If the price is low, ESET Endpoint Protection Platform is saving money, but time-wise, we face problems because when users have issues, we need to spend time rectifying them.
Avnish Kumar - PeerSpot reviewer
Virtual patching has protected critical workloads and reduced downtime across financial environments
The best features Trend Micro Deep Security offers include virtual patching and comprehensive protection from multiple modules such as anti-malware, web reputation, firewall, integrity monitoring, and log inspection. It is very user-friendly, easy to understand, and helps us integrate multiple products with Deep Security. The user-friendly aspect and integration of Trend Micro Deep Security have helped my team significantly. For example, we can integrate our SIEM product, Active Directory, and multiple platforms. If an operations engineer cannot find something or forgets about a suspicious activity, we can identify the suspicious thing with the help of the SIEM. With Active Directory, we maintain our compliance, checking which server has Deep Security and which does not. By integrating these solutions, we effectively maintain compliance in our environment. Trend Micro Deep Security has positively impacted our organization because we have implemented it for multiple purposes, primarily for server security. It is installed on both multiple virtual and physical servers with minimal performance impact. It has been extremely stable throughout our usage, with no major disturbances.
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
13%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise17
Large Enterprise21
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise24
Large Enterprise44
 

Questions from the Community

What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
What needs improvement with ESET LiveGuard Advanced?
The areas where ESET Endpoint Protection Platform could be improved include implementing single sign-on for the cloud environment, true multi-tenant options, and extensive APIs to easily integrate ...
What is your primary use case for ESET LiveGuard Advanced?
The main use case for ESET Endpoint Protection Platform is endpoint protection and blocking malware, making sure that the firewalls on the endpoints are correctly configured and allowing easy manag...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Deep Security
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: October 2025.
872,922 professionals have used our research since 2012.