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ESET Endpoint Protection Platform vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
Sentiment score
6.0
Trend Micro Deep Security boosts productivity and efficiency by streamlining antivirus management, reducing costs, and enhancing server and endpoint control.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
The management console is very useful and easy to operate, allowing policy deployment in a minimal amount of time.
Information Technology Service Desk Manager at a tech services company with 10,001+ employees
It adds value by providing centralized control over servers and endpoints.
Endpoint Solutions Support at Compass Group
If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working.
Manager, Technical Microsoft at a computer software company with 201-500 employees
 

Customer Service

Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Sentiment score
7.4
Trend Micro Deep Security support is responsive and knowledgeable, though some users desire improved expertise and faster resolutions.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
Whenever I raise a ticket, whether critical or high priority, their team responds immediately, often over calls, and works towards closing the request with the highest priority.
Endpoint Solutions Support at Compass Group
They have very professional engineers, and they often respond effectively.
Manager, Technical Microsoft at a computer software company with 201-500 employees
A dedicated support engineer will come in within three hours.
Project Manager at IT solution India private LinkedIn
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Sentiment score
7.8
Trend Micro Deep Security is highly scalable and cost-effective, supporting smooth operations across diverse enterprise environments.
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
Trend Micro Deep Security is highly scalable.
Endpoint Solutions Support at Compass Group
In most organizations, they are using a mix of these security solutions.
Manager, Technical Microsoft at a computer software company with 201-500 employees
You can install it on a script basis for Linux and Windows.
Project Manager at IT solution India private LinkedIn
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Sentiment score
8.1
Trend Micro Deep Security offers reliable, stable protection with minimal downtime, occasional issues resolved quickly, and proactive threat management.
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
It has been extremely stable throughout our usage, with no major disturbances.
Information Technology Service Desk Manager at a tech services company with 10,001+ employees
Trend Micro Deep Security is very stable and provides protection at all times without issues.
Endpoint Solutions Support at Compass Group
We believe that software works fine until it is patched, managed, or monitored by the IT teams.
Manager, Technical Microsoft at a computer software company with 201-500 employees
 

Room For Improvement

ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
Trend Micro Deep Security needs improvements in integration, user interface, support, management capabilities, and automation to enhance efficiency.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
IT Manager at R K Khanna and Associates
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
User experience improvement is most crucial, along with enhancements in policy management and the accuracy of the IPS, IDS features for real-time protection.
Microsoft Security Department at a financial services firm with 501-1,000 employees
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
Director at Business Automation Indore Private Limited
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
Endpoint Solutions Support at Compass Group
 

Setup Cost

ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
Trend Micro Deep Security is costly for some, but AWS Marketplace offers convenience and discounts, with flexible, scalable licensing.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.
Manager, Technical Microsoft at a computer software company with 201-500 employees
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
Director at Business Automation Indore Private Limited
The pricing is moderate, not expensive or very cheap.
Endpoint Solutions Support at Compass Group
 

Valuable Features

ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
Trend Micro Deep Security offers virtual patching, intrusion prevention, and cloud integration, enhancing security and operational efficiency.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
The primary purpose is to protect computers from viruses and ransomware.
Retired at BEMSIS INFORMATICS LTD.
It has multiple security layers, including anti-malware, intrusion prevention, integrity monitoring, web reputation, application control, firewall, and log inspection.
Microsoft Security Department at a financial services firm with 501-1,000 employees
Patching allows us to virtually patch servers without downtime, which is critical given our limited patching windows, and helps prevent servers from being exploited.
Web develope analyst at a tech vendor with 10,001+ employees
The IPS module offers virtual patches to resolve issues immediately, making it an excellent product that I recommend for anyone with servers.
Senior Associate at a tech vendor with 10,001+ employees
 

Categories and Ranking

ESET Endpoint Protection Pl...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (16th), Advanced Threat Protection (ATP) (19th), Anti-Malware Tools (8th)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
98
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (5th)
 

Mindshare comparison

ESET Endpoint Protection Platform and Trend Micro Deep Security aren’t in the same category and serve different purposes. ESET Endpoint Protection Platform is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 2.8%, down 2.9% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 38.4% mindshare, down 42.7% since last year.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
ESET Endpoint Protection Platform2.8%
Microsoft Defender for Endpoint8.2%
CrowdStrike Falcon7.0%
Other82.0%
Endpoint Protection Platform (EPP)
Virtualization Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Deep Security38.4%
Sophos Virtualization Security19.8%
Juniper vSRX18.1%
Other23.69999999999999%
Virtualization Security
 

Featured Reviews

Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Faced with deployment challenges but benefits from detailed reporting and cost efficiency
CrowdStrike sits at the kernel level and we don't know how it's operating, but we get the message; however, ESET Endpoint Protection Platform sometimes has issues with policies where users complain about popping up notifications. When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that. The blocking notification in ESET Endpoint Protection Platform comes in when it is installed from the user; it should not disturb them because we are in a domain environment, and sometimes users are not able to bypass or minimize many things they are facing. Additionally, it is not detecting pirated software, which could be a bug. I trust ESET Endpoint Protection Platform, and they should ensure that software with bugs are not getting through. While it is cheap, ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance. If the price is low, ESET Endpoint Protection Platform is saving money, but time-wise, we face problems because when users have issues, we need to spend time rectifying them.
Avnish Kumar - PeerSpot reviewer
Information Technology Service Desk Manager at a tech services company with 10,001+ employees
Virtual patching has protected critical workloads and reduced downtime across financial environments
The best features Trend Micro Deep Security offers include virtual patching and comprehensive protection from multiple modules such as anti-malware, web reputation, firewall, integrity monitoring, and log inspection. It is very user-friendly, easy to understand, and helps us integrate multiple products with Deep Security. The user-friendly aspect and integration of Trend Micro Deep Security have helped my team significantly. For example, we can integrate our SIEM product, Active Directory, and multiple platforms. If an operations engineer cannot find something or forgets about a suspicious activity, we can identify the suspicious thing with the help of the SIEM. With Active Directory, we maintain our compliance, checking which server has Deep Security and which does not. By integrating these solutions, we effectively maintain compliance in our environment. Trend Micro Deep Security has positively impacted our organization because we have implemented it for multiple purposes, primarily for server security. It is installed on both multiple virtual and physical servers with minimal performance impact. It has been extremely stable throughout our usage, with no major disturbances.
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise18
Large Enterprise21
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise24
Large Enterprise46
 

Questions from the Community

What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
What needs improvement with ESET LiveGuard Advanced?
The areas where ESET Endpoint Protection Platform could be improved include implementing single sign-on for the cloud environment, true multi-tenant options, and extensive APIs to easily integrate ...
What is your primary use case for ESET LiveGuard Advanced?
The main use case for ESET Endpoint Protection Platform is endpoint protection and blocking malware, making sure that the firewalls on the endpoints are correctly configured and allowing easy manag...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Deep Security
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: December 2025.
879,425 professionals have used our research since 2012.