We performed a comparison between ESET Cloud Apps Protection and Trend Micro InterScan Messaging Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Since we have started using the solution, there have been fewer compromises."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The product is not resource-intensive."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"The technical support services are excellent."
"The solution provides protection with its Email Track Records and Machine Manual features."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"You should be able to deploy Defender for every subscription without the need to add servers."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The UI needs to be more user-friendly."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"The product's pricing could be more flexible."
"The solution's pricing could be improved."
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ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Trend Micro InterScan Messaging Security is ranked 31st in Email Security with 2 reviews. ESET Cloud Apps Protection is rated 9.6, while Trend Micro InterScan Messaging Security is rated 7.0. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Trend Micro InterScan Messaging Security writes "Has good technical support services but could have flexible pricing ". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas Trend Micro InterScan Messaging Security is most compared with Trend Micro Email Security and Microsoft Exchange Online Protection (EOP). See our ESET Cloud Apps Protection vs. Trend Micro InterScan Messaging Security report.
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