No more typing reviews! Try our Samantha, our new voice AI agent.

Enigma Vault vs KACE Systems Management Appliance (SMA) comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Enigma Vault
Ranking in Unified Endpoint Management (UEM)
13th
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
KACE Systems Management App...
Ranking in Unified Endpoint Management (UEM)
12th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Client Desktop Management (2nd), Endpoint Compliance (6th), Remote Monitoring and Management (RMM) (11th), Patch Management (10th)
 

Mindshare comparison

As of August 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 19.4%, down from 30.4% compared to the previous year. The mindshare of Enigma Vault is 0.5%. The mindshare of KACE Systems Management Appliance (SMA) is 2.4%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune19.4%
KACE Systems Management Appliance (SMA)2.4%
Enigma Vault0.5%
Other77.7%
Unified Endpoint Management (UEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Pranay Jain - PeerSpot reviewer
Senior software engineer at Simplifyvms
Secure data handling has transformed how our team protects PII and simplifies compliance
There are some improvements that can happen. Enigma Vault is strong in security and compliance, but there are a few areas that can be improved. Better observability and monitoring would be helpful. There is limited deep insight into tokenization failure and API latency breakdown. It can be improved by detailed dashboards, logs, and alerts, which can help in faster debugging and production monitoring. Another area is lower latency for high-scale systems. Every request goes through the vault APIs, which adds latency. In our application we have 1 million users at the candidate side and around 100,000 at the enterprise side. We have latency issues which we need to consider. Lower latencies for higher scale systems would be beneficial. Improvements could be made through edge-caching for the token. AWS provides these kinds of services such as CloudFront, so we can use these to store the tokens in the caches. There could also be regional vault deployment, similar to what AWS does. The APIs are good, but the development SDK support can be expanded a little because better documentation and examples would be helpful, especially for newer clients who are getting onboarded. Developer experience can be improved, and observability is another area. As a developer, I will get the APIs and everything which is provided by Enigma Vault, but the documentation that they have is a little too overwhelming for a newer developer. They are not able to understand it easily. Documentation is one thing that can be improved if a developer wants to start working on it.
AdityaJain - PeerSpot reviewer
Security Administrator at EbixCash
Centralized software deployment has simplified endpoint control but needs stronger security alerts
What I like best about KACE Systems Management Appliance (SMA) is that it allows pushing custom-made applications to all computers that have KACE Systems Management Appliance (SMA) endpoint installed. This makes it easier for the organization to push patches and updates. If I need to push EDR updates, I can use KACE Systems Management Appliance (SMA), as it automatically updates the EDR on that endpoint, and that is a great feature. Overall, KACE Systems Management Appliance (SMA) helps streamline my processes by allowing me to check the uptime and downtime of machines, whether they are connected to the internet or not, and how long a machine has been switched off. I can also gather hardware details and software inventory from it. I can show a live demonstration if a video conference can be arranged. Incident resolution capabilities with KACE Systems Management Appliance (SMA) have improved operational efficiency for system administrators, as it makes it easier to track machines with KACE Systems Management Appliance (SMA), gather their IP addresses, and push several updates, patches, or software deployments at once. I can design compliances as per my requirements, such as ensuring passwords are reset after 45 days.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune is a cloud solution and we can manage everything, including Azure AD, Intune, and not only mobile hand devices, such as iOS or Android, but with the main focus on workstations, which is what makes the solution powerful."
"It is user-friendly, and the performance is also good. It is a convenient product"
"It's normally able to meet 100% expectations of our customers."
"I have seen approximately a sixty to seventy percent improvement in efficiency and time savings since using Microsoft Intune."
"Overall, Microsoft Intune has been a strong fit for modern endpoint management, especially for remote and hybrid environments, and it keeps improving as Microsoft expands the platform."
"If any user tries to access company data, it directly interacts with the conditional access policy. This helps us protect our data and set the criteria for how data can be accessed and shared."
"The best features of Microsoft Intune include helping to know if computers are configured correctly and if users have access to apps or the platform."
"The stability of Microsoft Intune is ten out of ten."
"Enigma Vault has positively impacted our organization in several ways, especially in improving data security, compliance, and operational trust within Ericsson systems."
"After using Enigma Vault, our security metrics have improved drastically, with exposure of sensitive data reduced by 90 to 95 percent at the application level, the number of systems handling raw PII reduced from multiple to zero, PCI audit scope reduced by 60 to 70 percent, audit preparation time reduced from weeks to a few days, and development speed improved by around 30 to 40 percent."
"Their support is great. They added my home language, Italian, in one hour and answered my questions almost immediately, even though I did not have a paid account."
"This solution makes it easy to control assets and upgrade all types of software."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"It is a very good solution."
"KACE’s knowledge-based articles are very good."
"For an IT department in any organization that pays for endpoint management, KACE is really a blessing for them."
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
 

Cons

"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"My main pain point for Microsoft Intune is the contact part. Not all Android or iOS applications have access to integration, for example, contacts."
"We are currently unable to control aspects of group policy from Teams like we can for GPO. They are still not part of Intune. Microsoft is adding this, but it's currently in preview, and few GPO features have been added to the product."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"Since the devices are configured over the Internet, whatever policy we apply from the compliance portal does not reflect immediately on the endpoint."
"I rate Microsoft support between six to eight. The support often involves third parties hired by Microsoft who are knowledgeable, but sometimes the help I receive is not adequate."
"Enigma Vault is a strong security platform within Ericsson, but there are always areas where it can be improved further."
"There are some improvements that can happen. Enigma Vault is strong in security and compliance, but there are a few areas that can be improved."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution."
"There are some of the patching solutions that it doesn't take care of for us, so we have to do those manually on the devices, and that's really the biggest thing."
"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"In terms of cost-effectiveness, considering a situation where I want to deploy KACE Systems Management Appliance (SMA) for just pushing updates, it is completely fine; however, apart from that, I do not find it particularly useful for daily scenarios."
"There is a Resolve issue whereby some workstations no longer report/check-in after a recent update."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part."
 

Pricing and Cost Advice

"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"Microsoft Intune is available for individual purchase at a low per-device cost."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"Microsoft Intune is expensive."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"The product is expensive."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"Pricing can be improved."
Information not available
"We buy consulting fees from Software Factory, then we pay extra for it."
"The pricing and licensing are absolutely fair."
"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
"n terms of pricing and licensing, my advice is that you need to assess what you need and then look at what they offer. It's easy to get caught up in the things that you want, but don't really need."
"Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."
"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."
report
Use our free recommendation engine to learn which Unified Endpoint Management (UEM) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Construction Company
52%
Comms Service Provider
9%
Outsourcing Company
8%
Healthcare Company
6%
Construction Company
10%
University
10%
Financial Services Firm
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise16
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Enigma Vault?
There is no big initial setup cost as it is a subscription-based SaaS model.
What needs improvement with Enigma Vault?
Enigma Vault is a strong security platform within Ericsson, but there are always areas where it can be improved furth...
What is your primary use case for Enigma Vault?
In our Ericsson charging environment, my main use case for Enigma Vault handles large volumes of sensitive telecom in...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
In terms of cost-effectiveness, considering a situation where I want to deploy KACE Systems Management Appliance (SMA...
What needs improvement with Quest KACE Systems Management?
For improvements in KACE Systems Management Appliance (SMA), I would want to see it become a standalone software agen...
What is your primary use case for Quest KACE Systems Management?
I have deployed KACE Systems Management Appliance (SMA) around 230 plus PCs, and I use it to push Windows updates and...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Dell KACE Systems Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Enigma Vault vs. KACE Systems Management Appliance (SMA) and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.