SAP Lumira [EOL] vs eMite comparison

eMite and SAP are both solutions in the Data Visualization category. Additionally, 100% of eMite users are willing to recommend the solution, compared to 73% of SAP users who would recommend it.

eMite

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399 Comparison Views

100% willing to recommend

SAP Lumira [EOL]

Read 22 SAP Lumira [EOL] reviews

73% willing to recommend

eMite

SAP Lumira [EOL]

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Executive SummaryUpdated on Apr 15, 2026

eMite and SAP Lumira [EOL] are competing analytics platforms tailored to distinct business requirements. eMite holds the advantage in terms of pricing and customer support, while SAP Lumira [EOL] is preferred for its advanced features that justify its cost.

Features: eMite provides advanced real-time dashboard functionalities, seamless integration with IT service management tools, and enhanced performance monitoring capabilities. SAP Lumira [EOL] delivers powerful data visualization, comprehensive analytics tools for large data sets, and in-depth insights despite being discontinued.

Ease of Deployment and Customer Service: eMite ensures straightforward cloud-based deployment and accessible support services, facilitating rapid integration. SAP Lumira [EOL] involves a more complex setup process due to its legacy support system, offering detailed service level support.

Pricing and ROI: eMite presents competitive setup costs with clear returns on investment through effective performance tools. SAP Lumira [EOL] incurs higher initial pricing but provides substantial value with its robust analytics capabilities.

To learn more, read our detailed Data Visualization Report (Updated: June 2026).

Buyer's Guide

Data Visualization

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

eMite

Average Rating

9.0

Reviews Sentiment

2.2

Number of Reviews

Ranking in other categories

Data Visualization (17th)

SAP Lumira [EOL]

Average Rating

7.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Nishant Chauhan

Senior Data Engineer at LTM

Real-time dashboards have transformed our contact center decisions and performance management

If I talk about features or aspects that need improvement, the first concern is information overload and dashboard clutter. The biggest complaint I hear is that the dashboard contains so much data that new users often feel overwhelmed. Even though it is rated eight out of ten for data discovery, users suggest better ways to hide or filter metrics until needed. Best practices suggest that successful teams start with three to four KPIs on their wallboard and then add more later. Another improvement users wish for is audio alerts; they want sound notifications when calls hit a queue or SLA drops. Currently, it is visual-only, necessitating constant screen monitoring, which can be a gap for busy supervisors. Third, the interactive data visualization layer scores eight out of ten, but users request more interactive charts. Currently, it is clean and efficient, yet lacks the drag-and-drop explorability of Tableau or Domo. Additionally, there is mention of enterprise scalability; eMite users state that while it is well-suited for small to mid-scale companies, it struggles with large companies that have huge data volumes, often resulting in performance issues and dashboard load complications. The mobile app is another area of improvement; while it is good, some users request more admin controls via mobile, as it is currently better for viewing and drill-down rather than configuration changes. Lastly, the learning curve for custom KPIs also needs attention. Regarding additional needed improvements, the custom KPIs feature is a strength but setting them up is not plug-and-play. Non-analyst users sometimes require assistance from the IT data team to construct formulas. Furthermore, the alert system is the most common request, with users desiring configuration for audio alerts and push notifications when queues exceed a certain number of calls, SLAs drop below a specific percentage, or when agents are not ready for too long. Currently, it is visual-only, causing supervisors to potentially miss spikes if they momentarily look away from the wallboard. Additionally, customizing dashboards for non-technical users presents challenges; while the drill-down feature is powerful, building custom dashboards and KPIs involves a learning curve. Teams seek more drag-and-drop widgets and templates; at present, IT data folks typically need to set this up and then hand it off.

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Rafal Zaborowski

Supply Chain Manager, Proxy, Matw Global D&I Council Memeber at SAUERESSIG Group

It's stable, it keeps on improving and the technical support is excellent

I think a lot of users aren't having fun using SAP because it requires putting in a lot of information by keyboard directly because it requires some coding, so this is one area for improvement. From a user point of view, SAP is a complex system where you can learn and teach, so another area for improvement in the solution is that it needs to be more user-friendly. In the next release of SAP, I want it to have a friendlier menu for its users.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Users state that eMite is designed for real-time querying and personalized views for business and IT, emphasizing that the shift is from reactive to proactive resolution of queue spikes, now fixed in minutes as opposed to discovering them in the next day's report."

"We were all sitting in a conference room, four of us, and we watched a YouTube video, which is eight minutes long, and after that we were able to build a couple of dashboards by ourselves, just from that one watch and learn session."

"It provides better, more robust ability to visualize data than in Excel or some of the other desktop tools that are out there, providing users the ability to identify actionable trends in their data sets that they normally wouldn't see, like in a spreadsheet or tabular data, a report."

"It is a product that's easy to learn and understand, with the ability to create dynamic visualizations and various integration options including next-to real-time."

"Now, it seems to be one of the best SAP dashboard/chart/data analysis tools available."

"We chose it because of its ability to have a selection of data from various sources, and it's an easy reporting tool for business analysts to use."

"It is fairly easy and fast when it comes to using it."

"Geographic hierarchy and the ability to connect with SAP sources, such as CRM, ERP, and BW."

"The ability to merge enriched data from different sources and also to connect to SAP HANA live data is also embedded in SAP HANA live analytics which cuts down time to deliver a solution to users and helps power users to design their own Lumira stories without any need for IT."

More SAP Lumira [EOL] pros

Cons

"Additionally, there is mention of enterprise scalability; eMite users state that while it is well-suited for small to mid-scale companies, it struggles with large companies that have huge data volumes, often resulting in performance issues and dashboard load complications."

"An area of improvement, for sure, is the flexibility of the visualization."

"SAP Lumira's scalability is very limited. Every time we have to involve IT if there is a change in the dashboard."

"Each quarterly upgrade has new features, but then existing features tend to break. This is highly frustrating and affects existing Lumira documents."

"There have been some issues; the product itself is going through the improvement stages and the newer versions seem to be more stable."

"I would look at the geospatial part of it which doesn't seem work well as when you look at converting that for your maps, it is a little cumbersome, and it's not as accurate."

"I did encounter issues with stability and performance. It really takes a long, long time, if you want to do analysis on viewed data."

"I think probably what I was trying to do at the time was create some sort of map if you will. I work a lot with freight data, transportation data and I've been trying to find a solution to show volumes and distances out of a specific point so if we've got a distribution center in Dallas, Texas, something that I can just drop the data in and by zip code it will show a heat map of the zip codes that we're shipping to and I don't recall Lumira being able to do that."

"I'm not a fan of using SAP Lumira because it requires putting in a lot of information by keyboard directly because it requires some coding, so this is one area for improvement. From a user point of view, SAP Lumira is a complex system to learn and teach, so another area for improvement in the solution is that it needs to be more user-friendly."

More SAP Lumira [EOL] cons

Pricing and Cost Advice

Information not available

"In terms of cost, SAP Lumira is less affordable."

"PowerBI is way more capable at a much better price point: $10 per user without all the associated setup costs."

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Top Industries

By visitors reading reviews

No data available

Construction Company

16%

Outsourcing Company

13%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	4
Large Enterprise	15

Questions from the Community

What needs improvement with eMite?

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What is your primary use case for eMite?

My main use case for eMite is real-time contact center performance management. eMite is built specifically for contact centers with CX teams that need one dashboard to see everything happening righ...

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What advice do you have for others considering eMite?

I wish I could give you the exact time saved or percentage improvement, but based on eMite's review at TrustRadius, the data indicates that we have seen up to a twelve percent improvement in SLA an...

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Compared 21% of the time

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Compared 19% of the time

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Compared 14% of the time

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Compared 12% of the time

Oracle Analytics Cloud vs SAP Lumira [EOL]

Compared 9% of the time

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Product Reports

Buyer's Guide

Data Visualization

June 2026

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Buyer's Guide

SAP Lumira [EOL]

July 2026

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Also Known As

No data available

SAP BusinessObjects Lumira

Overview

eMite is a comprehensive analytics and visualization platform tailored for businesses needing real-time insights. It optimizes performance by providing intuitive dashboards and advanced analytics capabilities, allowing users to make informed decisions.

Designed for seamless integration with existing systems, eMite enables enhanced data analysis and visualization. It specializes in delivering actionable information by consolidating disparate data sources into unified dashboards, allowing users to interact with and drill down into the data, which supports strategic decision-making. The platform's flexibility caters to organizations seeking a scalable solution for their analytics requirements.

What features make eMite valuable?

Real-Time Dashboards - Offers up-to-date data visualization for immediate insights.
Customizable Widgets - Users can tailor the interface to fit specific data needs.
Integrations - Seamlessly connects with popular platforms to aggregate data.
Advanced Analytics - Provides in-depth analysis for better business outcomes.
Alerting System - Notifies users of key performance indicator changes.

Which benefits and ROI should users look for?

Improved Decision Making - Enhances strategic planning with accurate data insights.
Cost Efficiency - Reduces time spent on manual data compilation and reporting.
Scalability - Adapts to growing needs without compromising performance.
Enhanced Collaboration - Facilitates data sharing across teams for aligned objectives.

Industries such as telecommunications, healthcare, and finance often implement eMite to leverage its analytical capabilities. In telecommunications, eMite assists in monitoring network performance, while in healthcare it plays a role in patient data analytics, and in finance, it supports market trend analysis.

eMite

SAP Lumira [EOL] is a comprehensive tool for creating detailed visualizations and dashboards. It's valued for its geospatial capabilities, handling large datasets, and seamless SAP integration, providing real-time data visualization.

SAP Lumira [EOL] is recognized for its ability to merge data efficiently and connect with SAP HANA, enhancing self-service analytics. Its geo mapping and data storytelling allow users to analyze and present data dynamically. Despite its strengths, users express a need for improved visualization flexibility and easier data integration across platforms. Connectivity issues and the demand for more intuitive interfaces indicate areas for enhancement. The platform's ability to integrate data from external sources positions it as a versatile tool across departments such as procurement, planning, and finance.

What are the key features of SAP Lumira?

Visualizations: Create detailed visualizations with ease.
Dashboards: Build interactive dashboards that incorporate KPIs.
Geospatial Capabilities: Utilize geo mapping to enhance data insights.
Data Storytelling: Effectively communicate data through storytelling.
SAP Integration: Seamlessly connect with SAP sources for dynamic data visualization.

What benefits should users consider in reviews?

Efficiency: Quick data merging and integration saves time.
Self-Service Analytics: Empower users to handle analytics independently.
Real-Time Insights: Access up-to-date information easily.
Versatility: Useful across multiple sectors such as finance and HR.
Data Visualization: Transform complex data into clear visual insights.

SAP Lumira finds use across sectors, including HR, finance, and procurement. It helps create tax-related dashboards and integrates external data like Workday for enhanced displays, demonstrating its application in planning, production, and reporting.

SAP

Sample Customers

Allianz, Hp, BOQ Finance (Aust), CUSCAL, CSC, ASB, Gen-i, Toyota Financial Services, Cognizant, UBS, QBE Insurance Group, ANZ, Vodafone, Commonwealth Bank, OnePath, OSR, Service First, NSW Roads & Traffic Authority, Alphawest, Government of South Australia, CUA, WaterSecure, SAI Global Property, Western Power

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

Find out what your peers are saying about Salesforce, Splunk, Apache and others in Data Visualization. Updated: June 2026.

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