Elastic Observability vs Oracle Real User Experience Insight comparison

Elastic and Oracle are both solutions in the Application Performance Monitoring (APM) and Observability category. Elastic is ranked #6 with an average rating of 8.7, while Oracle is ranked #69. Elastic holds a 2.6% mindshare in APM, compared to Oracle’s 0.4% mindshare. Additionally, 88% of Elastic users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

Elastic Observability

Read 29 Elastic Observability reviews

8,436 Views
6,833 Comparison Views

88% willing to recommend

Oracle Real User Experience...

Read 5 Oracle Real User Experience Insight reviews

691 Views
677 Comparison Views

100% willing to recommend

Elastic Observability

Oracle Real User Experience...

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Executive SummaryUpdated on Jul 24, 2024

Oracle Real User Experience Insight and Elastic Observability are two leading tools in the observability and monitoring space. Users generally find Elastic Observability to be superior in terms of features and ROI, despite Oracle offering substantial benefits in support and pricing.

What features are offered by Oracle Real User Experience Insight in comparison to Elastic Observability?

Oracle Real User Experience Insight is noted for its robust end-user monitoring capabilities, detailed performance analytics, and comprehensive session diagnostics. Elastic Observability excels with its extensive integration capabilities, ease of use, and powerful analytics engine. Users find Elastic's features more versatile and easier to leverage across various environments.

What areas of improvement can be found in Oracle Real User Experience Insight in comparison to Elastic Observability?

Users suggest Oracle Real User Experience Insight needs enhancements in its adaptability to different environments and improvements in its data visualization tools. Elastic Observability could benefit from better out-of-the-box configurations and improved documentation. Oracle's adaptability issues are more pronounced according to user reviews.

How is the ease of deployment and customer service of Oracle Real User Experience Insight in comparison to Elastic Observability?

Oracle Real User Experience Insight presents challenges in its initial setup, requiring more time and expertise, although its customer service is highly rated for responsiveness and support quality. Elastic Observability offers a smoother deployment process and benefits from a more intuitive configuration but has mixed reviews about customer service, with some users finding it less responsive.

What setup costs and ROI can be seen with Oracle Real User Experience Insight in comparison to Elastic Observability?

Oracle Real User Experience Insight is often viewed as expensive but offering good long-term value, with users experiencing a favorable ROI. Elastic Observability is perceived as more cost-effective initially, and although its ROI is also deemed positive, users feel the feature richness justifies the investment. The ROI for Elastic Observability appears more compelling in short to mid-term scenarios.

To learn more, read our detailed Elastic Observability vs. Oracle Real User Experience Insight Report (Updated: December 2025).

Buyer's Guide

Elastic Observability vs. Oracle Real User Experience Insight

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Elastic Observability

Ranking in Application Performance Monitoring (APM) and Observability

6th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (9th), Log Management (14th), Container Monitoring (4th), Cloud Monitoring Software (7th)

Oracle Real User Experience...

Ranking in Application Performance Monitoring (APM) and Observability

69th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 2.6%, down from 6.2% compared to the previous year. The mindshare of Oracle Real User Experience Insight is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Elastic Observability	2.6%
Oracle Real User Experience Insight	0.4%
Other	97.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities

In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.

Read full review

AKM Rezaul Karim

Deputy General Manager at Thakral

Provides you with powerful analysis of your network and business infrastructure

There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Machine learning is the most valuable feature of this solution."

"The solution has been stable in our usage."

"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."

"Its diverse set of features available on the cloud is of significant importance."

"Good design and easy to use once implemented."

"The product has connectors to many services."

"The architecture and system's stability are simple."

"I think Elastic Observability is already in very good shape."

More Elastic Observability pros

"ORUEI lets you create a dashboard that shows you insight into the user experience."

"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."

"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."

"The most valuable feature is the ability to Drill down to webpage actions."

Cons

"More web features could be added to the product."

"It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side."

"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."

"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."

"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."

"When opening tickets, we cannot use our team mailbox."

"One example is the inability to monitor very old databases with the newest version."

"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."

More Elastic Observability cons

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."

"The application resource usage has increased due to using RUEI."

Pricing and Cost Advice

"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."

"One needs to pay for the licenses, and it is an annual subscription model right now."

"The product is not that cheap."

"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."

"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."

"Elastic Observability's pricing could be better for small-scale users."

"We have been using the open-source version."

"The price of Elastic Observability is expensive."

More Elastic Observability pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

14%

Manufacturing Company

Government

Financial Services Firm

27%

Comms Service Provider

13%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	16

No data available

Questions from the Community

What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

See all answers

What is your experience regarding pricing and costs for Elastic Observability?

The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...

See all answers

What needs improvement with Elastic Observability?

After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...

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Comparisons

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Compared 8% of the time

Dynatrace vs Elastic Observability

Compared 7% of the time

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Compared 7% of the time

Grafana vs Elastic Observability

Compared 7% of the time

Zabbix vs Elastic Observability

Compared 6% of the time

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Compared 35% of the time

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Compared 35% of the time

Dynatrace vs Oracle Real User Experience Insight

Compared 29% of the time

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Product Reports

Buyer's Guide

Elastic Observability

January 2026

Download Elastic Observability product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

January 2026

Oracle Real User Experience Insight report

Download Oracle Real User Experience Insight product report

Also Known As

No data available

Oracle Real User Experience Insight, Oracle RUEI

Overview

Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.

Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.

What are the most important features of Elastic Observability?

Centralized Logging: Streamlines the collection, analysis, and storage of log data.
Powerful Search: Provides robust search capabilities for quick access to relevant information.
Scalability: Supports growing data needs across diverse environments.
Real-time Telemetry: Ensures up-to-date insights and monitoring.
Platform Integration: Seamlessly connects with services like Teams and Slack.
Data Visualization: Enhances visibility with Elastic APM and Kibana.

What benefits and ROI should users explore in reviews?

Cost-effectiveness: Offers significant savings through efficient data management.
Rapid Incident Response: Minimizes downtime with quick troubleshooting tools.
Comprehensive Insights: Supports better business decisions with detailed data analysis.
Performance Tracking: Enables assessment of system effectiveness and improvements.

Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.

Elastic

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Oracle

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee

Buyer's Guide

Elastic Observability vs. Oracle Real User Experience Insight

December 2025

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