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Dynatrace vs Falcon LogScale comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Log Management
7th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
347
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (2nd), Container Monitoring (1st), AIOps (3rd)
Falcon LogScale
Ranking in Log Management
29th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of Dynatrace is 5.0%, down from 6.9% compared to the previous year. The mindshare of Falcon LogScale is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Shaik Shaheer - PeerSpot reviewer
A highly commendable and robust solution offering powerful features and comprehensive log data management
It allows us to efficiently manage and store our data. Its compression and archiving features not only reduce storage costs but also minimize the infrastructure resources needed for data backup. Since we have multiple security solutions in place, it allows us to streamline data handling. We can selectively send security-related events to the SIEM while directing other non-security events from various tools to Falcon LogScale. This flexibility ensures that we have access to all the data we need when required, and we can easily export this data from it as necessary, optimizing our data management and making it readily available for analysis or other purposes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its monitoring and key purpose capabilities are the most valuable. It provides the root cause of problems and helps peers join the war room."
"The most valuable feature is the monitoring of application performance."
"We like the alerting feature. For example, my applications are going out on some thresholds. So I get alerts, according to the thresholds I set. I get that data via emails as notifications."
"One of the key things with Dynatrace is that they are very open to influence on product development side. So, we've influenced them fairly heavily on development and capabilities for Citrix and DC RUM. They've given us integration and support components around some odd technologies that we've got, and they have always been very open and accommodating to going after and developing capabilities around the stuff that we are looking for."
"Our company gets quick response times and qualified responses from technical support, so that is good."
"It is getting to the point that the CTO of the organization knows the tool by first name and will look to have it brought up, because it is so consistent, reliable, and a cornerstone for solving problems."
"It has an integration with ServiceNow, which is great. Dynatrace creates tickets for things and its AI finds root cause. We have integrated that with our ServiceNow to generate events and incidents, so that all of our event management will be done in the ServiceNow Developer."
"Support was very quick to help us identify a problem and fix it immediately"
"One of the key features is the fast search functionality, enabling us to get results within a few seconds."
"The fast search and index-free data retention are very valuable."
"It offers the capability to view live log ingestion directly from the console which means you can seamlessly manage live log data ingestion alongside accessing and analyzing older data from the past."
 

Cons

"Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help."
"​Experience with relationship/account manager has been really poor, it does not seem to be the firm's priority to support their customers."
"It needs a dashboard for cluster events in general, and for Kubernetes specifically."
"The pricing model of Dynatrace is somewhat confusing."
"Alert triggers could be easier to setup and more granular."
"The one area that we get value out of now, where we would love to see additional features, is the Session Replay. The ability to see how one individual uses a particular feature is great. But what we'd really like to be able to see is how a large group of people uses a particular feature. I believe Dynatrace has some things on its roadmap to add to Session Replay that would allow us those kinds of insights as well."
"Enterprise application monitoring for synthetic, as is, only captures http/https transactions."
"Dynatrace stands out, but it is a bit complex to understand and implement on servers."
"There are some overlapping features found in multiple tools."
"The integration could improve."
"The price could be lower."
 

Pricing and Cost Advice

"Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups."
"They could improve their price ranges, as there is no option for startups or testing."
"As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich."
"Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for."
"The price of the solution is expensive."
"Its licensing is complicated or not transparent."
"There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment."
"Dynatrace's pricing for their consumption units is rather arcane compared to some of the other tools, thus making forward-looking calculations based on capacity planning quite hard."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
29%
Financial Services Firm
18%
Computer Software Company
8%
Manufacturing Company
6%
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Falcon LogScale?
It offers the capability to view live log ingestion directly from the console which means you can seamlessly manage live log data ingestion alongside accessing and analyzing older data from the past.
What needs improvement with Falcon LogScale?
The integration could improve. Easy parser writing should be an option to ingest log in a human-readable format for unsupported devices. For visibility perspective, the dashboard should be more use...
What is your primary use case for Falcon LogScale?
Initially, the log was for log management. We store our logs for achieving compliance and log retention for longer periods. This function, LogScale, is now a platform where we can do correlation as...
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Information Not Available
Find out what your peers are saying about Dynatrace vs. Falcon LogScale and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.