We performed a comparison between Dynamics 365 Sales and Sage CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It integrates well with other Microsoft products, enhancing sales workflow."
"It stands out as an exceptional choice for businesses seeking a comprehensive ERP solution that offers a range of features, including finance, payroll, and HR modules, making it more than just a retail tool."
"The most valuable features of Dynamics 365 Sales for us are the standard functional power platform applications for business processes."
"Dynamics 365 Sales has a sales feature that is easy to use. It is easy to understand and use."
"Dynamics 365 Sales is a stable solution with good documentation."
"It allows effective management of the follow-ups of leads and potential opportunities."
"Dynamics 365 Sales offers robust integration capabilities with third-party tools, complemented by our in-house developed applications. We've tailored our pricing within Dynamics 365 to suit our specific needs, collaborating closely with our teams for its development. Leveraging Azure and Microsoft Office 365 integration, Dynamics 365 becomes even more powerful."
"The solution is fast."
"We have found the solution to be stable."
"Sage CRM is flexible, customizable, and user-friendly."
"The part I like the most is the reporting."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
"It has been helpful for opportunity management and lease management."
"The solution's technical support is fast to respond."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"I found it significantly complex and not user-friendly."
"The solution’s stability could be improved."
"The solution needs to include accurate and free online tutorials."
"However, having more dashboards and customizable templates, specifically tailored for sales in Dynamics 365, would enhance its usability even further. Being able to create custom dashboards would be particularly beneficial."
"There's room for improvement in the pricing models."
"The product's pricing needs improvement."
"Making it more budget-friendly would be beneficial."
"The pricing must be improved."
"I would like Sage to improve their UI."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
"Sage CRM doesn't have a dashboard for dynamic reporting."
"With regards to monitoring the transaction with alerts, it could be better."
"Its user interface could be better."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
Dynamics 365 Sales is ranked 21st in CRM with 8 reviews while Sage CRM is ranked 19th in CRM with 7 reviews. Dynamics 365 Sales is rated 8.4, while Sage CRM is rated 7.8. The top reviewer of Dynamics 365 Sales writes "A versatile and scalable CRM solution that streamlines business processes with its user-friendly interface and seamless integration with Microsoft platforms". On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". Dynamics 365 Sales is most compared with , whereas Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales. See our Dynamics 365 Sales vs. Sage CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
