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DX Unified Infrastructure Management vs VMware vCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
DX Unified Infrastructure Management offers quick ROI through cost efficiency, scaling benefits, automation, and positive client acquisition impacts.
Sentiment score
8.5
VMware vCenter offers cost-effective management, enhances scalability and security, and ensures positive financial impact with reliable support.
 

Customer Service

Sentiment score
6.8
DX Unified Infrastructure Management support experiences vary, with improvements noted but concerns over slow escalation and talent loss remain.
Sentiment score
7.4
VMware vCenter customer service quality has declined, with inconsistent support and slower response times compared to previous years.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
The technical support is good.
 

Scalability Issues

Sentiment score
7.5
DX Unified Infrastructure Management scales well but requires careful planning for probes, database configurations, and integrations.
Sentiment score
8.3
VMware vCenter is praised for its scalability, robust architecture, and reliability in managing diverse and expansive infrastructures.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
On a scale of one to ten, I would rate its scalability as ten.
The scalability is good in vCenter.
 

Stability Issues

Sentiment score
6.7
DX Unified Infrastructure Management is stable but may struggle with non-standard setups; proper planning and support enhance stability.
Sentiment score
4.8
VMware vCenter is highly stable, reliable, with minimal downtime, offering strong support despite minor log and compatibility concerns.
 

Room For Improvement

DX Unified Infrastructure Management needs improved support, monitoring, interface, integration, stability, training, automation, and a revised pricing model.
VMware vCenter users face challenges in cost, management, and usability, requiring improvements in support, integration, and feature simplification.
Better support and more accessible resources are crucial.
The licensing model has shifted, leading to higher costs, particularly for smaller organizations.
Better redundancy options can be achieved by using multiple vCenter machines.
The personal portal is difficult to navigate.
 

Setup Cost

DX Unified Infrastructure Management's pricing is flexible and cost-effective but complex, with higher costs offset by tailored features.
VMware vCenter pricing is complex and expensive, with varied licensing options and potential hidden costs for advanced features.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
The licensing model now requires purchasing 96-core solutions, even if fewer cores are needed, adding to the cost burden.
 

Valuable Features

DX Unified Infrastructure Management offers scalability, ease of use, integration, predictive analytics, and customizable reporting for efficient network monitoring.
VMware vCenter enhances infrastructure with centralized management, high availability, intuitive interface, and features like DRS and vMotion for efficiency.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
High availability is employed so if an ESXi server is down, the VM is supported on another ESXi on other servers.
VMware vCenter is excellent for managing and monitoring hypervisors, specifically with features like live migration, storage vMotion, and host vMotion.
Troubleshooting is easy, and it is possible to detect noncompliance configurations, minimizing costs.
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Server Monitoring
24th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (75th), IT Infrastructure Monitoring (55th), Cloud Monitoring Software (41st), AIOps (21st)
VMware vCenter
Ranking in Server Monitoring
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
36
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Server Monitoring category, the mindshare of DX Unified Infrastructure Management is 0.8%, down from 0.9% compared to the previous year. The mindshare of VMware vCenter is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

Arunpandiyan M - PeerSpot reviewer
Easy to set up, simple to use, and offers great technical support
There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.
SivaKuppala - PeerSpot reviewer
Performance monitoring tools help track resource usage, identify performance bottlenecks, and optimize the efficiency of virtual environments
It is like a single point of failure. In an environment, vCenter is deployed as a single instance, which represents a single point of failure. The concern here is that tasks such as provisioning, monitoring, and maintenance may be impacted until the server is restored. This only affects management; users are not impacted. But, again, management capabilities will be impacted. The entire system goes down until recovery is completed. You will not be able to provision new VDI. Also, vCenter requires a lot of additional resources for managing capabilities. It uses a significant amount of CPU, memory, and network bandwidth, which can sometimes slow down. Proper sizing is important for vCenter so that it does not impact end-users. vCentre licensing cost is on the higher side as well.
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850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
15%
Computer Software Company
13%
Real Estate/Law Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What do you like most about VMware vCenter?
The filtering capabilities also enhance scalability by optimizing resource allocation.
What is your experience regarding pricing and costs for VMware vCenter?
The pricing and setup cost are rated seven out of ten. It is mentioned that the price might be a little lower to increase customer adoption. The specific details of the financial cost were not prov...
What needs improvement with VMware vCenter?
The performance is well, however, i didnot use different products to say my opinion.
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Find out what your peers are saying about DX Unified Infrastructure Management vs. VMware vCenter and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.