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DX NetOps vs OptiView XG [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX NetOps
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
10
Ranking in other categories
Network Monitoring Software (35th), AIOps (19th)
OptiView XG [EOL]
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Balabrahmam_Chakka - PeerSpot reviewer
Senior Program Manager at Tata Consultancy Services
Has provided topological insights and dashboard-driven network visibility across complex environments
DX NetOps can be improved by expanding its integrations with different tools, as it can currently integrate with Spectrum and other Broadcom products. It would be beneficial to gain integration capabilities with tools such as New Relic or SolarWinds. Integration with DX NetOps occurs through API, which fetches metrics from those tools, and this is currently happening in our area, with DX NetOps receiving data not only from Spectrum but also from New Relic and SolarWinds. DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds. For example, Sainsbury's uses SAP cloud, SAS, and Oracle cloud, where monitoring is not currently possible through DX NetOps and Spectrum, which are limited to certain mechanisms. Within the organization, SNMP is usable, but to display metrics from outside the organization, different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.
MW
President at Bitwise Micro
A valuable, impressive, and portable product that saves time and has great scalability and stability
It just saves time. We have run into situations where contractors come in, and they plug in a WiFi device that is handing out DHCP addresses, which affects the rest of the network. To be able to quickly identify from where the problem is originating, you need a network tool that can identify the device that is doing this. It just brings into clear focus the exact issue when there is a problem or outage. When there is a crisis and you've several people wanting to know an estimate of when things are going to be back up and running again, you need to have answers. I have been at places that didn't have a tool like that. I know one place that had an outage for almost a week, and it was craziness. It turned out to be just a bad cable. That's all it was. They were having trouble with their email server, which was an on-premise email server, but emails were taking six hours to appear. The whole problem was because of a bad network cable. When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch. It told me this within 10 minutes. It is an incredible product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices."
"I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable."
"It is straightforward to configure, and you can quickly gather data from your infrastructure."
"A highly scalable solution."
"I like that it provides an overall view of our network. From the topology view to every event, we can view it. We can also see the interface utilization for future capacity planning. It fits our use case and environment."
"The solution is stable."
"It's good for root cause analysis for network problems and network link problems."
"The AI is the best feature in this solution."
"I've switched to Fluke Networks products because having an all-in-one tool is more convenient, and the way information is presented makes it easier to share knowledge."
"The pre-site survey and the AirMagnet site survey help my company in pre-sales and post-sales."
"The 10 GigE connectivity and ClearSight are the most valuable features for us."
"It has streamlined and simplified troubleshooting complex networking problems that would be nearly impossible to uncover with other products."
"Basically, what OptiView XG allowed us to do is, when someone says, "Hey, there's a problem, we're experiencing slow latency in a site", we put it on both ends and we look at the traffic going between both ends and see where the latency lies."
"The device is easy to use and is effective very quickly; I can plug it into a network and troubleshoot it in 15 minutes and pinpoint problems that would take days to do otherwise."
"We switched to OptiView to be a little bit more flexible."
"All the wireless features are valuable."
 

Cons

"Technical support needs to be better. They need to be more knowledgeable and responsive."
"The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market."
"DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds."
"Technical support could be more responsive."
"DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly."
"I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10."
"Lacks dashboards and better integration with other solutions."
"It would be useful to have more AI features."
"Also, the overall weight of the product is a lot to carry around for a long period of time."
"The licensing cost needs to improve since it is very expensive, especially the licensing and maintenance costs."
"I had some problems generating reports."
"I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there."
"I think that the discovery of a network can be improved if the OptiView would recognize more kinds of devices independent of the manufacturer."
"Maybe the licensing could come down; the price could come down a little bit, that would be kind of nice. I think it's a little bit expensive, but as far as functionality goes, I'm not too sure about any room for improvement; I'm not the one that uses it every day."
"It takes some time to get used to it. There is always room for improvement in the ease of usability and learning curve type of stuff."
"We use the tablet version, and I'd like it to have a longer battery."
 

Pricing and Cost Advice

Information not available
"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
11%
Construction Company
9%
Manufacturing Company
7%
Outsourcing Company
20%
Construction Company
12%
Government
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise26
 

Questions from the Community

What is your experience regarding pricing and costs for DX NetOps?
The pricing is fair for the level of enterprise capability it provides. Proper sizing and planning during deployment helps optimise licensing and overall cost. Anyone adopting it should account for...
What needs improvement with DX NetOps?
I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10. I would particularly like it to integrate with the Symantec portfolio and the Carbo...
What is your primary use case for DX NetOps?
I use DX NetOps for large-scale network monitoring, fault detection, and performance analysis. My work involves evaluating how well it handles distributed environments, event correlation, and proac...
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Sample Customers

Fujitsu
XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
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