We performed a comparison between DX NetOps and Moogsoft based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"It's good for root cause analysis for network problems and network link problems."
"I like that it provides an overall view of our network. From the topology view to every event, we can view it. We can also see the interface utilization for future capacity planning. It fits our use case and environment."
"The AI is the best feature in this solution."
"It is straightforward to configure, and you can quickly gather data from your infrastructure."
"Moogsoft's most valuable features are event management, correlation, and observability."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The product currently seems to be a few steps ahead of the competition."
"Moogsoft is easily deployable and ready to use."
"The Event Management feature is quite valuable."
"The AI component allows you to check previous cases and diagnose problems easily."
"I like the prediction features."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"It would be better if they had an NFA network analysis feature. We appreciate features like extended network security for bucket flows, but it would be better to have some IDs, IPS functionalities, DDoS, or something like that."
"Lacks dashboards and better integration with other solutions."
"Technical support needs to be better. They need to be more knowledgeable and responsive."
"One improvement that could make the product better is to streamline its modules into a more cohesive solution."
"Technical support could be more responsive."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"The documentation and flexibility for generic integration could be improved."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
DX NetOps is ranked 11th in AIOps with 5 reviews while Moogsoft is ranked 13th in AIOps with 11 reviews. DX NetOps is rated 8.6, while Moogsoft is rated 7.6. The top reviewer of DX NetOps writes "Good performance, simple setup, and helpful for root cause analysis". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". DX NetOps is most compared with DX Spectrum, SolarWinds NPM, AppNeta by Broadcom, PRTG Network Monitor and IBM SevOne Network Performance Management (NPM), whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, OpsRamp, Dynatrace and Dell CloudIQ. See our DX NetOps vs. Moogsoft report.
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