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DIGITAL CX vs Vue.ai comparison

RingCentral and Vue.ai are both solutions in the Customer Experience Management category. RingCentral is ranked #18 with an average rating of 9.0, while Vue.ai is ranked #30. RingCentral holds a 0.8% mindshare in CEM, compared to Vue.ai’s 0.4% mindshare. Additionally, 100% of RingCentral users are willing to recommend the solution.
DIGITAL CX
Read 1 DIGITAL CX review
  • 68 Views
  • 31 Comparison Views
100% willing to recommend
Vue.ai
  • 109 Views
  • 16 Comparison Views
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between DIGITAL CX and Vue.ai based on real PeerSpot user reviews.

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To learn more, read our detailed Customer Experience Management Report (Updated: May 2025).
Buyer's Guide
Customer Experience Management
May 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DIGITAL CX
Ranking in Customer Experience Management
18th
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
Customer Communications Management (CCM) (3rd), Social CRM (12th)
Vue.ai
Ranking in Customer Experience Management
30th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Customer Experience Management category, the mindshare of DIGITAL CX is 0.8%, down from 1.4% compared to the previous year. The mindshare of Vue.ai is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Experience Management
 

Featured Reviews

reviewer1295121 - PeerSpot reviewer
Advanced VoIP functions that scales well and integrates AI
I am primarily working with Zoom products, including Zoom Video, Zoom Phone, Zoom Rooms, Zoom Webinar, and Zoom Contact Center. I also have experience with RingCentral, where I have helped customers with their phone system and resolving configuration issues RingCentral has a good implementation…
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Questions from the Community

What is your experience regarding pricing and costs for DIGITAL CX?
Pricing on RingCentral can be confusing due to numerous surcharges and fees, making it important to consider all fees for a true comparison with other services. Zoom, however, is more competitive a...
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What needs improvement with DIGITAL CX?
RingCentral could improve by incorporating more advanced AI functionalities, as Zoom currently has AI integrated across their products.
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What is your primary use case for DIGITAL CX?
I am primarily working with Zoom products, including Zoom Video, Zoom Phone, Zoom Rooms, Zoom Webinar, and Zoom Contact Center. I also have experience with RingCentral, where I have helped customer...
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Comparisons

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Product Reports

Buyer's Guide
Customer Experience Management
May 2025
DIGITAL CX reportDownload DIGITAL CX product report
Buyer's Guide
Customer Experience Management
May 2025
Vue.ai reportDownload Vue.ai product report
 

Also Known As

Dimelo, a Ring Central Company
No data available
 

Overview

Connect with customers across 20+ digital touchpoints like the web, social media, messaging apps, review platforms and your custom channels.
RingCentral

Vue.ai is an AI-powered experience management suite which combines the power of product, customer and business intelligence using Computer Vision & NLP. Retailers across the globe trust Vue.ai as both their revenue growth driver and their cost saving engine. They use the suite to personalize and curate the customer experience while also enabling end-to-end retail automation across site merchandizing, product, eCommerce & marketing operations.

Vue.ai
 

Sample Customers

Orange, SCNF, AXA, Total, Cdiscount, DB, PMU, Ooredoo, Telenor, BNP...
Diesel, Zilingo, Namshi, Flava inc
Buyer's Guide
Customer Experience Management
May 2025
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Find out what your peers are saying about ServiceNow, Qualtrics, Salesforce and others in Customer Experience Management. Updated: May 2025.
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We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.