"Allows apps to be distributed to contractor's devices not on company managed MDM."
"Speeds up app deployment and management."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"The initial setup is very straightforward."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"Prisma helped us build a moat around our production systems. It's now impossible to log into our production from a non-MDM laptop. Prisma Access provides decent security overall."
"The remediation process is easy compared to other platforms."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."
"Better support for Office 365 integration would help improve it further."
"Needs a better API."
"Dependencies of applications sometimes is a bit confusing."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
"There can be some latency issues with the solution that should be improved."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"I would like the solution to support a different type of authentication. We can't configure a secondary method for our portal."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"My clients would like to see a more feature-rich product."
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Digital.ai App Management [EOL] doesn't meet the minimum requirements to be ranked in Mobile Application Management while Prisma Access by Palo Alto Networks is ranked 1st in Secure Access Service Edge (SASE) with 57 reviews. Digital.ai App Management [EOL] is rated 7.6, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Digital.ai App Management [EOL] writes "We launched Apperian in June of 2015 to improve quality of deployment process for a native mobile app on Android & iOS, successfully implementing single sign-on with our corporate security". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Digital.ai App Management [EOL] is most compared with , whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN.
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