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Devo vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Devo enhances data analysis and threat detection cost-effectively, offering scalability, customization, and efficiency in resource allocation.
Sentiment score
6.9
OpsRamp enhances efficiency with 90% alert reduction, 70% task automation, improved productivity, straightforward licensing, and realistic expectations.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
System Integration Advisor at a tech vendor with 10,001+ employees
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
Software engineer at Mphasis
 

Customer Service

Sentiment score
6.7
Devo's customer service is praised for responsiveness and effectiveness, but some seek better documentation and clarity in ticket handling.
Sentiment score
5.4
OpsRamp's support excels in responsiveness and expertise but faces language barriers and desires for dedicated teams.
I rate the customer support a nine out of ten because of their timely technical guidance and responsiveness during the deployment and troubleshooting periods.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
Both response time and support quality need attention.
Team Lead SOC at a tech services company with 51-200 employees
Having a dedicated firefighter team for each MSP would be beneficial.
System Integration Advisor at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.0
Devo's cloud-based architecture ensures impressive scalability, efficiently managing large data volumes and integrating users across regions without limitations.
Sentiment score
7.1
OpsRamp offers scalable solutions for user management and monitoring, though it received moderate ratings due to some connection challenges.
Devo is a unified SIEM solution designed to handle growing log volumes and enterprise-scale monitoring requirements.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
 

Stability Issues

Sentiment score
7.3
Devo is praised for its stability, reliable uptime, proactive support, and effective management of large deployments despite minor issues.
Sentiment score
6.9
OpsRamp is stable and low-maintenance, with minor scaling issues, often rated higher for stability than competitors like SolarWinds.
It is stable and reliable for our security operations.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
 

Room For Improvement

Devo's Activeboards need better customization, integration, UI, and AI capabilities, while cost and usability require attention.
OpsRamp needs improvements in ITSM maturity, user interface, automation, alert accuracy, support, and AIOps capabilities to stay competitive.
I would appreciate more third-party integrations including Fortinet and others.
Team Lead SOC at a tech services company with 51-200 employees
UI improvements, a simplified dashboard, or an easier reporting workflow could further improve analyst productivity.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
Integrations with other sandboxes could be improved to better interpret data using AI and machine learning models.
Strategic Account Executive at a computer software company with 51-200 employees
Technical support should be improved.
Software engineer at Mphasis
 

Setup Cost

Devo offers transparent pricing per gigabyte, with potential metadata charges, including 400-day storage and additional feature benefits.
OpsRamp provides an economical, clear licensing model with annual resource-based bundles, offering cost-effective access to the full platform.
The pricing of the product is reasonable if we compare it with other Gartner leading products like Splunk, LogRhythm, Microsoft Sentinel, Google SecOps.
Team Lead SOC at a tech services company with 51-200 employees
it does not strike me as expensive, and the licensing model is clear enough.
Software engineer at Mphasis
 

Valuable Features

Devo impresses with real-time analytics, intuitive UI, customization, advanced alerting, cloud-native architecture, and 400 days of data retention.
OpsRamp offers robust monitoring, AIOps, integration, and analytics, enhancing efficiency, usability, and insights for hybrid environments.
Devo has 400 days of hot storage and you can draw your attack chain from more than a year if you are hunting for threats.
Team Lead SOC at a tech services company with 51-200 employees
When the analyst uses queries to search, it pulls the data quickly, in a second, which aids us greatly with the investigation.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
Strategic Account Executive at a computer software company with 51-200 employees
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
Software engineer at Mphasis
 

Categories and Ranking

Devo
Ranking in AIOps
13th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
26
Ranking in other categories
Log Management (18th), Security Information and Event Management (SIEM) (18th), IT Operations Analytics (7th)
OpsRamp
Ranking in AIOps
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (8th), IT Infrastructure Monitoring (29th)
 

Mindshare comparison

As of August 2026, in the AIOps category, the mindshare of Devo is 2.0%, up from 0.8% compared to the previous year. The mindshare of OpsRamp is 3.6%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
Devo2.0%
OpsRamp3.6%
Other94.4%
AIOps
 

Featured Reviews

Usama Khan - PeerSpot reviewer
Team Lead SOC at a tech services company with 51-200 employees
Advanced threat hunting has improved SOC visibility and now supports faster incident response
Devo can improve in how its connectors enhance integration with third-party tools. Devo's architecture works by having you deploy a relay server in the data center of the client side and Devo SIEM is basically on the AWS cloud. There are specific ports which are enabled on the relay server, which are 514 and 13000, 13151, 152. However, when we talk about databases and custom integrations, there are not default ports in the relay server. No default ports are defined. For JDBC drivers, the port number is 1433, but it is not in the relay server. You have to add it manually. For Oracle RDBMS, the port is 1521, and it is also not there by default. I would appreciate more third-party integrations including Fortinet and others. Machine learning models can also be improved. Playbooks in the SOAR can also be improved. Regarding playbooks for automation, we utilize playbooks for automation in SOAR for automated IOC blocking on a firewall, on a web application firewall, on DNS security, etc. The only option for us to run the playbook is to schedule the job for it. However, if I want to manually run the playbook, there is no option for doing so. This needs improvement.
reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
10%
Outsourcing Company
9%
Manufacturing Company
9%
Manufacturing Company
11%
Computer Software Company
11%
Financial Services Firm
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise12
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Devo?
The pricing of the product is reasonable if we compare it with other Gartner leading products like Splunk, LogRhythm, Microsoft Sentinel, Google SecOps. Its licensing model is basically on per-day ...
What needs improvement with Devo?
Devo can improve in how its connectors enhance integration with third-party tools. Devo's architecture works by having you deploy a relay server in the data center of the client side and Devo SIEM ...
What is your primary use case for Devo?
I am using Devo myself. Basically, I work at an MSSP, and we provide services to the organization for Security Operation Centers. In our Security Operation Center, we provide the service of SIEM vi...
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
What is your primary use case for OpsRamp?
Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...
 

Comparisons

 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Devo vs. OpsRamp and other solutions. Updated: June 2026.
909,153 professionals have used our research since 2012.