

OpsRamp and Devo are competing products in the IT operations management space. Devo is often seen as superior due to its features, which many users find worth the higher cost.
Features: OpsRamp is highly valued for its comprehensive monitoring capabilities, integration with various IT management tools, and ease of use. Devo stands out with advanced data analytics, customizable dashboards, and real-time data processing. Users find Devo's feature set more robust in terms of data insight and flexibility.
Room for Improvement: OpsRamp users suggest improvements in scalability, reporting accuracy, and dashboard customization. Devo users commonly point out the need for better documentation, user training resources, and interface intuitiveness. Feedback for Devo revolves around easing the learning curve, while OpsRamp focuses on technical enhancements.
Ease of Deployment and Customer Service: OpsRamp users highlight a straightforward deployment process, responsive customer service, and good onboarding support. Devo users note that while deployment can be complex, the customer support team is very helpful in resolving issues. OpsRamp is seen as easier to deploy, but Devo’s customer service assists users through the setup process.
Pricing and ROI: OpsRamp is generally seen as cost-effective, providing good value for its price. Devo, although higher in cost, delivers a strong ROI due to its powerful feature set and analytics capabilities. Users find that Devo's pricing, while premium, is justified by the benefits it delivers.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
I rate the customer support a nine out of ten because of their timely technical guidance and responsiveness during the deployment and troubleshooting periods.
Having a dedicated firefighter team for each MSP would be beneficial.
Devo is a unified SIEM solution designed to handle growing log volumes and enterprise-scale monitoring requirements.
It is stable and reliable for our security operations.
UI improvements, a simplified dashboard, or an easier reporting workflow could further improve analyst productivity.
Integrations with other sandboxes could be improved to better interpret data using AI and machine learning models.
Technical support should be improved.
it does not strike me as expensive, and the licensing model is clear enough.
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
When the analyst uses queries to search, it pulls the data quickly, in a second, which aids us greatly with the investigation.
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
| Product | Mindshare (%) |
|---|---|
| OpsRamp | 4.0% |
| Devo | 1.9% |
| Other | 94.1% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 2 |
| Large Enterprise | 10 |
Devo offers powerful visual analytics, real-time data querying, and log integration capabilities within a cloud-native, multi-tenant architecture, supporting extended data retention ideal for long-term analysis and compliance.
Devo is recognized for its Activeboards, which facilitate visual analytics. High-speed search capabilities and real-time analytics enable efficient data manipulation and querying. Its multi-tenant architecture supports effective data segregation and customization tailored to distinct business needs, enhancing its value for handling complex log integrations. With extended data retention of 400 days and a cloud-native architecture, Devo is a robust platform for long-term analysis and compliance requirements. Though opportunities exist to improve browser stability on large searches, SOAR integrations, and its parser capabilities, Devo remains essential for incident response and security monitoring, offering centralized data storage and analysis.
What are Devo's most important features?Devo is extensively used in industries focused on incident response and digital forensics, centralizing data for security monitoring across hybrid environments. Organizations benefit from its ability to store and analyze aggregated logs, creating alerts and dashboards to enhance visibility for network and endpoint activities in multi-domain settings.
OpsRamp offers a comprehensive IT management platform that enhances business operations through monitoring automation, AIOps, and integration capabilities.
OpsRamp provides a single pane of glass for hybrid infrastructure management, integrating with tools like Zendesk to streamline operations. With predictive analytics and AIOps features such as root cause analysis, it significantly improves IT efficiency. The platform's machine learning, event correlation, and personalized dashboards improve user experience. However, users have noted scalability issues, interface limitations, and patch management inconsistencies, with room for enhancement in network capabilities and ITSM maturity.
What features define OpsRamp?OpsRamp is widely implemented for managing and automating IT infrastructure across sectors. Enterprises apply it for Azure infrastructure management, resource threshold setting, and generating alerts. It supports digital transformation through incident management, tools consolidation, and leveraging AI for IT operations, facilitating network and storage device onboarding for customer environments.
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