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Devo vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Devo enhances efficiency by reducing MTTR, lowering costs, improving security and threat detection, and offering customizable auditing features.
Sentiment score
6.9
OpsRamp enhances efficiency with 90% alert reduction, 70% task automation, improved productivity, straightforward licensing, and realistic expectations.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
System Integration Advisor at a tech vendor with 10,001+ employees
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
Software engineer at Mphasis
 

Customer Service

Sentiment score
7.0
Devo's customer service is mixed, praised for responsiveness but criticized for ticket escalation, documentation, and onboarding delays.
Sentiment score
5.4
OpsRamp's support excels in responsiveness and expertise but faces language barriers and desires for dedicated teams.
I rate the customer support a nine out of ten because of their timely technical guidance and responsiveness during the deployment and troubleshooting periods.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
Having a dedicated firefighter team for each MSP would be beneficial.
System Integration Advisor at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.6
Devo's scalable cloud infrastructure supports diverse needs, unlimited growth, and is praised for flexibility and a strong support community.
Sentiment score
7.1
OpsRamp offers scalable solutions for user management and monitoring, though it received moderate ratings due to some connection challenges.
Devo is a unified SIEM solution designed to handle growing log volumes and enterprise-scale monitoring requirements.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
 

Stability Issues

Sentiment score
7.3
Devo is valued for its high stability and reliability, with minor issues quickly resolved and strong user satisfaction.
Sentiment score
6.9
OpsRamp is stable and low-maintenance, with minor scaling issues, often rated higher for stability than competitors like SolarWinds.
It is stable and reliable for our security operations.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
 

Room For Improvement

Devo requires improvements in stability, integration, documentation, customization, data handling, and user interface to enhance user experience.
OpsRamp needs improvements in ITSM maturity, user interface, automation, alert accuracy, support, and AIOps capabilities to stay competitive.
UI improvements, a simplified dashboard, or an easier reporting workflow could further improve analyst productivity.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
Integrations with other sandboxes could be improved to better interpret data using AI and machine learning models.
Strategic Account Executive at a computer software company with 51-200 employees
Technical support should be improved.
Software engineer at Mphasis
 

Setup Cost

Devo's attractive pricing offers transparency, extended capabilities, and bundled features, but metadata charges may impact overall savings.
OpsRamp provides an economical, clear licensing model with annual resource-based bundles, offering cost-effective access to the full platform.
it does not strike me as expensive, and the licensing model is clear enough.
Software engineer at Mphasis
 

Valuable Features

Devo offers powerful data visualization, real-time analytics, advanced querying, and ease of integration, enhancing security efficiency across industries.
OpsRamp offers robust monitoring, AIOps, integration, and analytics, enhancing efficiency, usability, and insights for hybrid environments.
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
Strategic Account Executive at a computer software company with 51-200 employees
When the analyst uses queries to search, it pulls the data quickly, in a second, which aids us greatly with the investigation.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
Software engineer at Mphasis
 

Categories and Ranking

Devo
Ranking in AIOps
18th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
24
Ranking in other categories
Log Management (26th), Security Information and Event Management (SIEM) (28th), IT Operations Analytics (9th)
OpsRamp
Ranking in AIOps
10th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (7th), IT Infrastructure Monitoring (26th)
 

Mindshare comparison

As of June 2026, in the AIOps category, the mindshare of Devo is 1.9%, up from 0.8% compared to the previous year. The mindshare of OpsRamp is 4.0%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
OpsRamp4.0%
Devo1.9%
Other94.1%
AIOps
 

Featured Reviews

FR
Strategic Account Executive at a computer software company with 51-200 employees
Has improved investigative workflows with interactive dashboards and simplified data correlation
The data analytics cloud component focuses on real-time analytics, which is very impressive. The SIEM collects and correlates logs data from different sources and can integrate with ServiceNow, hardware asset management, and software asset management. The security orchestration, automation, and response (SOAR) is another valuable feature. The security data platform serves as the foundation of Devo. Regarding advanced query capabilities, Devo offers several models including query logs, visual query builder, language integrated query, and SQL, with SQL being the most frequently used querying data capability. The single pane of glass that Devo offers is the SOC. The tools in Devo's active ports are for investigating, not just viewing data. They are more interactive than other market solutions. The drill-down reports capabilities allow analysts to click on any element in a widget. When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins. This is particularly important for enterprise companies with numerous endpoints and users. The dynamic filtering of inputs significantly reduces the time cybersecurity analysts spend trying to figure out failed logins and identifying false positives.
reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
11%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Devo?
Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with Devo?
The single pane of glass that Devo offers could be improved. The tools in Devo's active ports need enhancement in their investigative capabilities. The drill-down reports capabilities, while useful...
What is your primary use case for Devo?
During my time at MetaBase Q and as a partner integrator of ServiceNow, I had the chance to understand and be part of projects integrating SOCs, NOCs, and Security Operation Centers with Devo. Most...
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
What is your primary use case for OpsRamp?
Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...
 

Comparisons

 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Devo vs. OpsRamp and other solutions. Updated: April 2026.
896,942 professionals have used our research since 2012.