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Dell Virtual Desktop Infrastructure (VDI) Services vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Virtual Desktop Infras...
Ranking in Virtual Desktop Infrastructure (VDI)
24th
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
3
Ranking in other categories
Hosted Virtual Desktop Services (4th)
Workspace ONE UEM
Ranking in Virtual Desktop Infrastructure (VDI)
8th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (10th), Enterprise Mobility Management (EMM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (14th), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

As of May 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Dell Virtual Desktop Infrastructure (VDI) Services is 0.8%, up from 0.1% compared to the previous year. The mindshare of Workspace ONE UEM is 2.8%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Workspace ONE UEM2.8%
Dell Virtual Desktop Infrastructure (VDI) Services0.8%
Other96.4%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Centralized virtual desktops have boosted secure client access and daily productivity
Dell Virtual Desktop Infrastructure (VDI) Services is hosted centrally in data centers where I log in to the virtual desktop interface to work on client applications. I get access to all client applications on a daily basis, including application permissions and working access, all related to client applications with the help of a VPN network. Dell Virtual Desktop Infrastructure (VDI) Services has had a huge impact on getting connected to a customer's application. It provides seamless access to the client's network, and with the help of a VPN, I connect to the client system and take a remote session to work on daily tasks. It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable. It has been able to grow with our needs.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable."
"Dual E5-2600 v3 Xeons, DDR4 memory and the best storage potential makes the PowerEdge T630 a highly versatile server."
"The most valuable feature of VMware Workspace ONE is the support for multiple devices. Not only iOS, and Android, but all kinds of platforms, including VR device management. Additionally, it has a tunneling feature, which no other solution provides. Other solutions have to integrate with other tools to have this functionality, whereas VMware Workspace ONE has its own application gateway tunnel."
"The solution has proven to be very stable."
"Workspace ONE adds a lot of value compared to Microsoft because Microsoft is a late entry into the market, and they're still developing their product from an end-user perspective."
"The feature with the highest rating for me is its employee management. I can also praise how versatile it is in terms of operating systems. It has good support for multiple operating systems and can easily manage them all. Not just that, but it can also support any kind of tool that can be run on all these operating systems."
"Cloud-based VMware Workspace ONE is very good; it is easy to deploy and manage, and maintenance is also quite simple."
"A very easy to use solution."
"Zero Trust implementation is a great feature."
"I like the technical support a lot; it's really first hand, high-level support."
 

Cons

"The service needs to work on strong integration with the VMware ecosystem and improve vendor support."
"The location service could improve and more integration with other devices, such as Android enterprise and Apple devices."
"VMware Workspace ONE can improve in virtual reality. Customers are now looking toward virtual reality devices. Though it supports virtual reality, it's treated as an Android device. Customers want to deal with VR devices, they want a specific VR tool. Not an Android device VR tool."
"Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now."
"The solution isn't too stable."
"We'd like the customization to be better."
"Sometimes, we have challenges with remote patching and remote version upgrades."
"The app installer is something that they should really change. It creates a lot of confusion for the user."
"It hasn’t always been good, but getting better."
 

Pricing and Cost Advice

Information not available
"The solution runs at roughly around $36/user for a year."
"We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage."
"The pricing currently is higher than the competition."
"For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."
"We pay approximately thirty to thirty-five euros per device per month for the complete suite, and this is a fixed cost with one, three, or five-year licensing in advance. I would rate the pricing a four out of ten, making it affordable."
"The solution can be costly when the customer is dealing with multiple platforms. If a customer is only dealing with iOS, Windows, and Android then Intune is the better choice because there are free licenses."
"Currently, the product is priced at around 50 USD."
"Its pricing was okay for our company."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

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How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

Dell Hosted Virtual Desktop Services
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Royal Opera House, University of the Sciences, Noritz America, University of the Incarnate Word (UIW), Fulton County
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Dell Virtual Desktop Infrastructure (VDI) Services vs. Workspace ONE UEM and other solutions. Updated: May 2026.
894,738 professionals have used our research since 2012.