Dell Storage Resource Manager (SRM) vs NetApp OnCommand Insight comparison

"The partitions function well for backup storage."

"It has many features and capabilities such as local protection and global protection."

"It's all about ease of use and reliability."

"It is easy to control the storage."

"The Performance Manager: Where we get performance statistics."

"It gives visibility to the VMs."

"OnCommand Insight's most valuable feature is the ability to see figure applications."

"It has helped us optimize our storage."

"This gives me better performance numbers and gives me more information about where my loopholes are, where I need to target my customers, where I need to go back and retain storage."

"We haven't gone to the extent where we are using the anomaly detection, but from a reporting perspective and single-pane-of-glass perspective, to look at our heterogeneous infrastructure, it is doing a great job."

"The most valuable feature is definitely the reports, the complete analysis of the data. We also like the scalability, since it can work with Hitachi, Isilon, etc."

"What I found most valuable in NetApp OnCommand Insight is that it gives me a complete view of the environment, particularly an end-to-end view. I can locate my searches and view my storage devices. I can also find my recent servers and other host devices. I can then map all those into a single view, so that I can learn about the performance of my devices, or if there's a bottleneck at a particular place. I like that I can view all those information in NetApp OnCommand Insight. I like that very much. I also like that NetApp OnCommand Insight has a very good interface that allows you to create and customize reports, and it also offers a bundle of reports as well."

"The support needs to be improved because I have found that even simple issues take a long time to be solved."

"When it was deployed, it was challenging to manage."

"Technical support is inadequate."

"Technical support needs improvement, as well as the engineering resources, who do the upgrades."

"OnCommand Insight lacks AI to protect against ransomware and identify users accessing things abnormally."

"NetApp OnCommand Insight is a pretty good tool, and the only concern I have with it is the price. Its price is quite high and could be improved because the licensing feature of this particular tool is on a per GB basis instead of the price being for the complete tool itself. The more you discover, the more you need to pay, and this makes NetApp OnCommand Insight more costly when compared to other tools which are available in the market."

"You can build those out, but initially when you bring up the dashboard, that was one thing they couldn't take away. They couldn't change that. It just looks kind of kludgy. I'd like it to look a lot more clean when I first login."

"A little bit more from technical support would give us a little bit more insight."

"I'd like it to be more stable, simpler, and get Java out of it."

"I would like to see better graphics. We have seen regular graphs and pie graphs. I am sure that there are better ways to show this information."

"When we first went to Cluster Mode, we had a lot of problems. Setup took a few months. We had people onsite, including one of the top guys from NetApp for a while. Going from 7-Mode to Cluster Mode was rough."

"The initial setup is complex. There is a lot of stuff to set up. I had to teach my guys a lot of things, so there was a lot of learning."

"There are no licensing costs for this product."

"The solution is mid-priced."

"The company has saved money by narrowing down issues faster using servers and performance."

"We like that it is one license and everything is bundled in together."

"Pricing by terabytes, not the end of the world, and that's okay. Stop if I want this, I have to buy that. Just release it as a single product."

"Pricing for NetApp OnCommand Insight could be cheaper. On a scale of one to five, I would rate its price a four."

"For me, it is always too much. Licensing is on TBs, and I think, nowadays that is outmoded."

"We just made a major investment back in May of this year, so we'll have it for another four and a half or five years easily. Thus, we have a five year bumper to bumper agreement."

"The cost: It is expensive as a solution. You need to be an expert to get anything out of it and we don't have that kind of expertise."