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Dell PowerProtect Backup Services vs NAKIVO Backup & Replication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Dell PowerProtect enhances efficiency and reduces costs via cloud management, storage optimization, and reliable, rapid data recovery.
Sentiment score
7.0
<p>NAKIVO Backup &amp; Replication offers quick deployment, minimal maintenance, and excellent ROI, providing cost-effectiveness and operational efficiency.</p>
Storage savings have been approximately fifty to seventy percent reduction in backup storage through compression and deduplication.
Server Administrator at a outsourcing company with 51-200 employees
The fact that I am not managing an infrastructure is actually reducing the cost of the environment because there is no one sitting just to manage that infrastructure.
Pre Sales Manager at a tech services company with 51-200 employees
Instead of having to send a DBA in to investigate the database and the errors within it, we can just quickly restore from an hour or two ago to get back to where we are needing.
VP Of Security at NatureFresh™ Farms
I have seen a return on investment through money savings and time efficiency.
Business Consulting at Gestion IT
In terms of money, we have saved more, and because we are able to replicate everything from production to DR, we can now seamlessly work in any environment we want.
System Engineer at NetSolutions Ghana Ltd
 

Customer Service

Sentiment score
4.8
Dell PowerProtect Backup Services receives mixed reviews, praised for server-side support but criticized for desktop response delays.
Sentiment score
7.8
<p>NAKIVO Backup &amp; Replication offers responsive 24/7 support, praised for expertise, though some report lengthy response times in urgent cases.</p>
The skill of the support is good, but the response time is something that needs to be better.
Oficial Senior at a financial services firm with 1,001-5,000 employees
That one number to call, that one tech to call, to rely on support for not just the single product but the whole suite that we are there to do it.
VP Of Security at NatureFresh™ Farms
I've always rated Dell with excellent support.
System Administrator
They are equipped with newer technology, requiring less attention.
Co-Owner at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
5.7
Dell PowerProtect Backup Services offers scalable, efficient performance across multi-clouds, excelling in hybrid settings with centralized management advantages.
Sentiment score
7.8
<p>NAKIVO Backup &amp; Replication is praised for its scalability, adaptability, platform integration, and efficient performance in diverse environments.</p>
The one thing that we found is that they were not scalable.
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services handles multi-cloud workloads efficiently across edge, core, and cloud environments with centralized management and consistent data protection policies.
Server Administrator at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services is really easy to scale and is pretty scalable.
Pre Sales Manager at a tech services company with 51-200 employees
In terms of scalability, I see that it has a very specific licensing method, so it will always be based on the needs that the client has and it can grow as the client grows.
Business Consulting at Gestion IT
 

Stability Issues

Sentiment score
8.1
Dell PowerProtect offers reliable cloud backup, regional replication, encryption, ransomware protection, and prompt support for minor issues.
Sentiment score
8.0
<p>NAKIVO Backup &amp; Replication is praised for stability, reliability, and efficiency, handling daily backups smoothly even in demanding conditions.</p>
If customers need to ensure that data is vaulted and immutable to protect against ransomware, they can pay extra to create a vault in AWS to ensure the data is protected.
Pre Sales Manager at a tech services company with 51-200 employees
The platform has provided consistent backup solution performance and reliable recovery capabilities.
Server Administrator at a outsourcing company with 51-200 employees
There's never an issue with the data, so the encryption works excellently.
System Administrator
They are built with newer technology and processes, needing less support.
Co-Owner at a tech services company with 11-50 employees
 

Room For Improvement

Dell PowerProtect Backup Services aims to improve integration, performance, security, and flexibility for enhanced operational efficiency and user experience.
<p>NAKIVO Backup &amp; Replication needs enhanced cloud support, integration, automation, recovery options, user interface, backup speed, and licensing.</p>
allowing us to get that final single pane of glass to function with everything in the product suite
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services could improve by providing more proactive alerts and predictive monitoring to identify potential issues before they impact operations.
Server Administrator at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day.
Oficial Senior at a financial services firm with 1,001-5,000 employees
They had given a feature of real-time replication which they stopped in NAKIVO.
Co-Owner at a tech services company with 11-50 employees
 

Setup Cost

Dell PowerProtect offers cost-effective backup services with strong features, though cloud pricing could be more competitive.
<p>NAKIVO Backup &amp; Replication is a cost-effective solution with flexible licensing, easy setup, and significant savings over competitors.</p>
The main areas for improvement are providing more flexible licensing options, simpler pricing, and more cost-efficient scaling for growing cloud workloads.
Server Administrator at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services costs us around 10 grand.
System Administrator
Competitors offer lower prices for Office 365 backups compared to Dell PowerProtect Backup Services.
Pre Sales Manager at a tech services company with 51-200 employees
The product is affordable even for smaller organizations.
Co-Owner at a tech services company with 11-50 employees
The pricing is very low, and the licensing process makes it easy to obtain any quote.
Business Consulting at Gestion IT
 

Valuable Features

Dell PowerProtect Backup Services provides secure, scalable, and cost-effective multi-cloud backup with centralized management, reducing operational complexities.
<p>NAKIVO Backup &amp; Replication is valued for its ease of use, efficient features, security, and competitive pricing in VM backup.</p>
We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
VP Of Security at NatureFresh™ Farms
The platform uses advanced data scrambling that decouples the actual data from its metadata, storing the data as an isolated or immutable cloud that cannot be overwritten or deleted by ransomware.
Server Administrator at a outsourcing company with 51-200 employees
The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations.
System Administrator
The VM, restore, and file recovery capabilities are considered gold standards.
Co-Owner at a tech services company with 11-50 employees
 

Categories and Ranking

Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
24th
Average Rating
8.8
Reviews Sentiment
6.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
NAKIVO Backup & Replication
Ranking in Backup and Recovery
13th
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
94
Ranking in other categories
Disaster Recovery (DR) Software (11th)
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Server Administrator at a outsourcing company with 51-200 employees
Automated cloud backups have strengthened ransomware recovery and reduced laptop data loss
The best features Dell PowerProtect Backup Services offers include source-side deduplication. The lightweight agent resides on the client, deduplicates data locally before transmitting, and only uploads the unique or modified blocks, which drastically minimizes bandwidth utilization and saves the cloud storage footprint, rather than transferring massive data blocks over the internet and duplicating them at the storage target. Another valuable feature is the air-gapped encrypted storage. The platform uses advanced data scrambling that decouples the actual data from its metadata, storing the data as an isolated or immutable cloud that cannot be overwritten or deleted by ransomware. The zero egress restore model is also significant. A massive pain point with cloud-native storage is the fee structure, but Dell PowerProtect Backup Services stands out by allowing unlimited full restore points without charging data egress fees, which represents a huge cost to enterprises. Unified multi-workload management provides the ability to control data from Microsoft 365, SaaS applications, distributed employee laptops, or virtual machine servers in a single centralized pane of glass, which eliminates the need to jump between different backup solutions. The impact of Dell PowerProtect Backup Services on my organization has been positive. The backup process has become more reliable and automated, reducing the need for manual intervention and lowering the risk of missed backups. Recovery time has improved, allowing us to restore critical systems and data much faster during incidents. The platform's deduplication and compression capabilities have helped us reduce storage costs while optimizing backup efficiency. Additionally, its centralized management and reporting gives us visibility into our data protection environment, making it easier to monitor compliance and identify potential issues before they become problems.
EDERLEY TERRERO - PeerSpot reviewer
Business Consulting at Gestion IT
Robust data protection has safeguarded mailboxes and disaster recovery for our clients
NAKIVO Backup & Replication has released many updates lately and at this point it works excellently. Needs will always appear, particularly around the AI topic and other things that come out over time. I understand that solutions always have to keep moving forward, but so far I see it as excellent.I give it a nine because nothing is perfect. There are always solutions, and NAKIVO Backup & Replication is a tool that adapts perfectly to certain needs. However, we cannot dismiss that there are powerful solutions on the market that have been around for much longer. I rate it a nine because we can always improve.
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Top Industries

By visitors reading reviews
Outsourcing Company
30%
Construction Company
25%
Financial Services Firm
7%
Comms Service Provider
7%
Financial Services Firm
16%
Manufacturing Company
9%
Construction Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise16
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
Regarding my experience with pricing, setup cost, and licensing for Dell PowerProtect Backup Services, it is quite positive. While the initial investment and licensing cost are higher than some alt...
What needs improvement with Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services could be improved in several areas. The user interface could be simplified to make day-to-day administration and troubleshooting more intuitive. Reporting and anal...
What is your primary use case for Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services is generally used for cloud native data protection and securing SaaS applications like Microsoft 365. It operates as a fully managed backup-as-a-service, allowing ...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What is your experience regarding pricing and costs for Nakivo?
My experience with pricing, setup cost, and licensing shows that NAKIVO Backup &amp; Replication is more price-efficient than other solutions, and we are satisfied with the pricing.
What needs improvement with Nakivo?
Improving NAKIVO Backup &amp; Replication involves addressing the hassle of choosing the right license level when starting out, especially with specific requirements, and the lack of macOS support ...
 

Overview

 

Sample Customers

Information Not Available
Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
Find out what your peers are saying about Dell PowerProtect Backup Services vs. NAKIVO Backup & Replication and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.