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Dell PowerProtect Backup Services vs NAKIVO Backup & Replication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Dell PowerProtect offers cost savings, efficient restoration, and operational effectiveness, though critical issue handling remains underutilized by some users.
Sentiment score
7.0
<p>NAKIVO Backup &amp; Replication is cost-efficient, easy to manage, and delivers quick returns, saving time and costs significantly.</p>
The fact that I am not managing an infrastructure is actually reducing the cost of the environment because there is no one sitting just to manage that infrastructure.
Pre Sales Manager at a tech services company with 51-200 employees
Instead of having to send a DBA in to investigate the database and the errors within it, we can just quickly restore from an hour or two ago to get back to where we are needing.
VP Of Security at NatureFresh™ Farms
Some of the returns on investment I see with this product are security and saving time.
Oficial Senior at a financial services firm with 1,001-5,000 employees
I have seen a return on investment through money savings and time efficiency.
Business Consulting at Gestion IT
In terms of money, we have saved more, and because we are able to replicate everything from production to DR, we can now seamlessly work in any environment we want.
System Engineer at NetSolutions Ghana Ltd
 

Customer Service

Sentiment score
4.8
Dell PowerProtect Backup Services' customer service has mixed feedback, with server support praised but desktop support needing improvement.
Sentiment score
7.8
<p>NAKIVO Backup &amp; Replication support is praised for responsiveness, expertise, and availability, despite occasional slower weekend response.</p>
The skill of the support is good, but the response time is something that needs to be better.
Oficial Senior at a financial services firm with 1,001-5,000 employees
That one number to call, that one tech to call, to rely on support for not just the single product but the whole suite that we are there to do it.
VP Of Security at NatureFresh™ Farms
I've always rated Dell with excellent support.
System Administrator
They are equipped with newer technology, requiring less attention.
Co-Owner at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
4.9
Dell PowerProtect Backup Services is favored for seamless scalability, outperforming competitors like Datto and Axcient in adaptability for growth.
Sentiment score
7.8
<p>NAKIVO Backup &amp; Replication offers robust scalability, supporting diverse environments with flexible licensing, storage options, and streamlined expansion.</p>
The one thing that we found is that they were not scalable.
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services is really easy to scale and is pretty scalable.
Pre Sales Manager at a tech services company with 51-200 employees
In terms of scalability, I see that it has a very specific licensing method, so it will always be based on the needs that the client has and it can grow as the client grows.
Business Consulting at Gestion IT
 

Stability Issues

Sentiment score
7.9
Dell PowerProtect ensures reliable performance and security with cloud deployment, despite occasional longer updates, enhancing user protection and satisfaction.
Sentiment score
8.0
<p>NAKIVO Backup &amp; Replication is stable and reliable, with minor issues like VM backup hangs requiring occasional restarts.</p>
If customers need to ensure that data is vaulted and immutable to protect against ransomware, they can pay extra to create a vault in AWS to ensure the data is protected.
Pre Sales Manager at a tech services company with 51-200 employees
There's never an issue with the data, so the encryption works excellently.
System Administrator
We have not had any performance issues.
VP Of Security at NatureFresh™ Farms
They are built with newer technology and processes, needing less support.
Co-Owner at a tech services company with 11-50 employees
 

Room For Improvement

Dell PowerProtect aims to enhance support, improve SaaS backup features, and integrate systems, addressing pricing and management issues.
NAKIVO needs improved restore, cloud support, UI, integrations, reporting, speed, support, AI, SNMP, legacy compatibility, and mobile features.
allowing us to get that final single pane of glass to function with everything in the product suite
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day.
Oficial Senior at a financial services firm with 1,001-5,000 employees
The majority of customers who speak about Office 365 backups want to back up Office 365 on-premises, which means if they have SaaS backups, they need a copy of that cloud data in their data center.
Pre Sales Manager at a tech services company with 51-200 employees
They had given a feature of real-time replication which they stopped in NAKIVO.
Co-Owner at a tech services company with 11-50 employees
 

Setup Cost

Dell PowerProtect is competitively priced for Dell users, with $10,000 initial costs and appealing shared storage pools.
<p>NAKIVO Backup &amp; Replication provides cost-effective, easy setup and flexible licensing, appealing to small to medium enterprises.</p>
Dell PowerProtect Backup Services costs us around 10 grand.
System Administrator
Competitors offer lower prices for Office 365 backups compared to Dell PowerProtect Backup Services.
Pre Sales Manager at a tech services company with 51-200 employees
That pricing was a big factor in selecting the product, along with the fact that we use many other Dell products in our environment.
Technical Analyst at a government with 1,001-5,000 employees
The product is affordable even for smaller organizations.
Co-Owner at a tech services company with 11-50 employees
The pricing is very low, and the licensing process makes it easy to obtain any quote.
Business Consulting at Gestion IT
 

Valuable Features

Dell PowerProtect Backup Services offer easy, cloud-native management with strong integration, seamless scaling, and robust multi-cloud data protection.
<p>NAKIVO Backup &amp; Replication offers user-friendly, cost-effective data protection with strong VMware integration, efficient recovery, and seamless cloud support.</p>
We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
VP Of Security at NatureFresh™ Farms
The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations.
System Administrator
Some of the returns on investment I see with this product are security and saving time.
Oficial Senior at a financial services firm with 1,001-5,000 employees
The VM, restore, and file recovery capabilities are considered gold standards.
Co-Owner at a tech services company with 11-50 employees
 

Categories and Ranking

Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
25th
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
NAKIVO Backup & Replication
Ranking in Backup and Recovery
13th
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
94
Ranking in other categories
Disaster Recovery (DR) Software (11th)
 

Featured Reviews

Keith Bradley - PeerSpot reviewer
VP Of Security at NatureFresh™ Farms
Unified backups have protected our hybrid environment and simplified recovery across sites
Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use. The latest expansion into Dell Native Edge has also been a great feature for us to add an expansion into that. These features benefit our company by allowing a small IT team like ours to not have to go to multiple panes of glass to see what we are doing. We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
EDERLEY TERRERO - PeerSpot reviewer
Business Consulting at Gestion IT
Robust data protection has safeguarded mailboxes and disaster recovery for our clients
NAKIVO Backup & Replication has released many updates lately and at this point it works excellently. Needs will always appear, particularly around the AI topic and other things that come out over time. I understand that solutions always have to keep moving forward, but so far I see it as excellent.I give it a nine because nothing is perfect. There are always solutions, and NAKIVO Backup & Replication is a tool that adapts perfectly to certain needs. However, we cannot dismiss that there are powerful solutions on the market that have been around for much longer. I rate it a nine because we can always improve.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Manufacturing Company
10%
Construction Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise16
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
My experience with pricing, setup cost, and licensing is pretty good compared to other vendors. That pricing was a big factor in selecting the product, along with the fact that we use many other De...
What needs improvement with Dell PowerProtect Backup Services?
In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane o...
What is your primary use case for Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services serves as our main solution for the backup and security of our network. It performs backups and controls everything from our physical servers to our virtual server...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What is your experience regarding pricing and costs for Nakivo?
My experience with pricing, setup cost, and licensing is very positive. The pricing is very low, and the licensing process makes it easy to obtain any quote.
What needs improvement with Nakivo?
NAKIVO Backup &amp; Replication has been improving lately as they have released many updates, and it seems to work excellently at this moment. There will always be emerging needs, such as AI, which...
 

Overview

 

Sample Customers

Information Not Available
Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
Find out what your peers are saying about Dell PowerProtect Backup Services vs. NAKIVO Backup & Replication and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.