No more typing reviews! Try our Samantha, our new voice AI agent.

Dell PowerProtect Backup Services vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
25th
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
IBM ProtectTIER
Ranking in Backup and Recovery
66th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (12th)
 

Featured Reviews

Keith Bradley - PeerSpot reviewer
VP Of Security at NatureFresh™ Farms
Unified backups have protected our hybrid environment and simplified recovery across sites
Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use. The latest expansion into Dell Native Edge has also been a great feature for us to add an expansion into that. These features benefit our company by allowing a small IT team like ours to not have to go to multiple panes of glass to see what we are doing. We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When it comes to the features I find most valuable in Dell PowerProtect Backup Services, I assess its ability to integrate with AWS, Azure, and GCP for consistent data protection."
"The features I appreciate most with Dell PowerProtect Backup Services are ease of use, as the interface is well-designed."
"The user interface of Dell PowerProtect Backup Services is simple to manage and can manage multiple use cases on a single dashboard, which is very valuable from the customer perspective."
"Some of the returns on investment I see with this product are security and saving time."
"Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use."
"The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations—we don't have to worry about our backups not syncing to other locations, and it monitors and reports to us if there are any issues."
"I will highly recommend this product for excellent and quick backup solution in small and large IBM I Series environment."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The command-line interface is good."
"In terms of stability, I've found it to be very stable."
"The cataloging is the best feature, as it takes millions of frames for the backup and, because it's incremental, it takes less time to complete."
"The solution is highly stable."
"The most valuable feature is the incremental backup."
 

Cons

"I think the pricing could be better, or they could improve support, automations, or customizations."
"There are ways Dell PowerProtect Backup Services can be improved."
"Dell PowerProtect Backup Services can be improved, and the biggest improvement they could make would be with their support side, as often when we call in for support, we possess more knowledge than the support staff, which is disappointing."
"In discussion with the company last year at Dell Tech World, the pricing model needs improvement because they are using shared resources."
"In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane of glass to function with everything in the product suite."
"My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup."
"Setting up the system to work with legacy equipment is a bit complex at times."
"IBM ProtectTIER could improve by being more user-friendly."
"These days, we are thinking about pushing another solution because of the poor support from IBM."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"It is unmanageable. Support would be good."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time."
 

Pricing and Cost Advice

Information not available
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"IBM ProtectTIER is an expensive solution."
"This solution is very expensive."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
21%
Manufacturing Company
16%
Financial Services Firm
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
My experience with pricing, setup cost, and licensing is pretty good compared to other vendors. That pricing was a big factor in selecting the product, along with the fact that we use many other De...
What needs improvement with Dell PowerProtect Backup Services?
In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane o...
What is your primary use case for Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services serves as our main solution for the backup and security of our network. It performs backups and controls everything from our physical servers to our virtual server...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Information Not Available
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about Dell PowerProtect Backup Services vs. IBM ProtectTIER and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.