"One of the features I find most valuable, is the good technical support."
"The speed and the ease of the initial setup are both good. It is not complex."
"The solution is extremely stable. They've been phenomenal, especially for a young company."
"We have a great success rate for backups with Rubrik and because of the ease of automating tasks, we also run periodical restores to check the quality of the backups."
"Not having to specify a time to run a backup with a fixed schedule is something that's really beneficial. In the past we had to schedule and try to manually stagger things over the window, to back up everything. Because Rubrik is SLA-based, you say, "Well, I need it to fit in this window here," and it just backs it up when it's most convenient for the Brik and for the third-party system. It looks at the CPU usage and says, "Okay, it's not as busy now. I know I've got time to take the backup." That's a real advantage."
"Rubrik is stable and easy to use."
"Live Mount is where we do the majority of our big recoveries, unless it is a file recovery. A file recovery takes a few minutes to restore to where the file in the event a file was accidentally deleted by a user, etc. There has been at least a 90 percent reduction in recovery time based on our previous solution, from the need to recover something to when it's actually recovered went from hours to minutes."
"I would rate the solution's web interface at eight out of ten. It's just fantastic and intuitive. It's so easy to use. I've never done any formal training on Rubrik, but I was able to quickly come to grips with its capabilities."
"The most valuable feature has been the Live Mount feature."
"The initial setup is easy."
"The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."
"The interface and documentation need to improve."
"The solution could improve by having fewer VM Stuns."
"They support Hyper-V and it works with our CloudOut, the cloud DR, but they seem to add features for VMware first and Hyper-V gets added second or sometimes several releases after the VMware feature comes out."
"The Polaris piece could use improvement. When you get a report and you have events that are suspicious, you cannot drill down and find out why it's suspicious. You only know it's suspicious, but you don't know the root cause. Other than that, everything works well."
"There is always room for improvement with some shortcuts for the web interface. They could make it even more beautiful."
"The only thing that can be improved is catering for open source databases because at the moment it doesn't cater for Mongo, MySQL, and Postgres."
"There is room for improvement in pricing. After the licensing, the price tends to go up as time goes by."
"They have what's called an organization which means different groups of access to Rubrik, but the alerting only goes to the admins. My suggestion to Rubrik is to make sure that the separate organizations or groups of users get the appropriate alerting."
"The Office 365 protection could be improved."
Earn 20 points
Dell EMC ProtectPoint is ranked 48th in Backup and Recovery Software with 2 reviews while Rubrik is ranked 4th in Backup and Recovery Software with 30 reviews. Dell EMC ProtectPoint is rated 7.6, while Rubrik is rated 9.2. The top reviewer of Dell EMC ProtectPoint writes "The programs are excellent and the technical support is very good". On the other hand, the top reviewer of Rubrik writes "Easy to use with an intuitive web interface, helpful support, good performance, and saves us time". Dell EMC ProtectPoint is most compared with Dell EMC NetWorker, Zerto, Quest Rapid Recovery, Dell EMC PowerProtect Data Manager and StorMagic SvSAN, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault, Dell EMC PowerProtect DD (Data Domain) and Zerto. See our Dell EMC ProtectPoint vs. Rubrik report.
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